I went here a couple weeks ago for a massage. Called in a few days earlier to schedule an…read moreappointment and when I walked in at my scheduled time, the front desk associate seemed very confused and asked if I wanted a massage. I told her my name and appointment time and it seemed the appointment wasn't "recognized", but they escorted me to a room. The massage therapist who walked in seemed very frazzled and seemed scared to even touch/work on me! Made me feel very uncomfortable and was not worth the money (even if it is cheap compared to other massage businesses). Did not seem professional and therapist seemed not willing to work on me. Will not be returning.

Not the fanciest but they're extremely solid and no funny business ! Respectful and on timeread more

$60 for 60 minutes. I'm not sure how much a longer massage would be but the 60 minute was…read moreexcellent. The people there are so sweet and polite, they make you feel very comfortable and welcomed. The place was very clean and tidy. They also use hot stones and warm towels for a part of the massage which is sooo nice. The woman who gave me my massage was great, she was very kind and very strong! Def going here again soon!

This is a great massage place, everyone is great and I've never had an issue going here for a while…read morenow.

Service: 5/5 Prices: 5/5…read moreMassage: 5/5 I might need to visit NY more just to get a massage from Maggie. This is one of those massage spots where you know the focus is only the massage -a building with rooms filled with beds, soft music, and dimmed lighting - no spa packages, no products or flavored water, just a peaceful space with a focus on getting your body right. I'm usually talkative during my massages but for this one, I was completely quiet. Maggie was really very good and intuitive, firmer whenever she felt knots and softer everywhere else. I'll be returning next time I visit NY bc this spot reminded me of my fave spot in Houston and has inspired me to see if I can find a similar one in COS.

The staff in this location and the franchise owner himself are extremely outgoing, friendly, and…read moreknowledgeable. I signed up for the yearly membership and highly reccomended it, as it's a way to truly treat yourself on a monthly basis to the well being and care of your body and soul. Plus if you get busy and can't come one month your don't lose anything as your session rolls over, and if you travel can be used in other locations in other states. AMAZING!! I had a 1hr stretching session with Omar who was extremely professional and full of knowledge offering me helpful stretching tips to practice at home on a regular basis. I followed that up with a 90 minute body massage with Fabiola who is beyond amazing as well. She is professional, friendly, and might I add strong, and truly listens to your massage needs based on areas you want her to target and focus on. I highly reccomended this location and I don't really write reviews on a normal basis, but when a business has a great staff, and owner whom I feel really care about their clients....it's the right thing to do!

My BFF had scheduled facials for us today! It was so worth it . The staff were extremely pleasant…read more The location was clean . My esthetician Samantha was knowledgeable and any question that I had she answered. I had a Tone Balancing Facial I fell asleep a couple of times it was so relaxing . I left feeling rejuvenated!

Yikes. Sketchy place I think for "special massage" I was asked to pay in advance for massage. Paid…read morethem. Not a good massage, I guess they are used to other "clientele."

I recently went for facial waxing with Elsa. I have to say that she is a truly amazing and…read morecompetent esthetician & did the best waxing that I've ever had!! I had to take this opportunity to let you know!! Thank you! TG

Service is always amazing! Best facials ever. The process is seamless from making the interview…read moreto receiving your treatments. Cannot go wrong with a day at Tranquility.

I visited this spa three times for one hour of reflexology and each session was very good. During…read moremy third visit, the service was good, the spa was clean and the atmosphere was relaxing. Unfortunately, things changed when it was time to pay. I paid the fee of $30 plus a 20% tip (15%-20% is a normal range), and I was told I had to pay a $10 tip. I told the attendant that I paid an appropriate tip just like I did during my first two visits, then he said what I was paying was ok. I did not appreciate this and I will not return to this business.

I had intended to enjoy a relaxing massage last night to kick off my weekend, but the smell of…read morecigarettes on the masseur made me very uncomfortable. The massage technique was mediocre; although I didn't ask for a different therapist out of politeness, my good mood was completely spoiled. I won't be coming back, nor would I recommend this place--it's a terrible establishment.

Being a good daughter, I flew in from CA to spend some quality time with my mother. I was rewarded…read morewith a stiff neck, achy lower back, and a knotted shoulder thanks to a guest bed that apparently seconds as a torture device. I chose BWS because of its high reviews and literally took the first appointment available because I was quickly transforming into the Tin (Wo)Man. I entered the super cute waiting room and hobbled to the couch. The door opened and out walks Erin, complete with halo who summons me into the room. I stiffly pointed to what was bothering me and she got to work. Erin's talent truly defines the word "body work". She broke me and put me back together and was so intuitive, finding knots I didn't even know I had. Her entire presence is extraordinarily calming and peaceful. If you, too, would like a full body reset and perhaps would like to know what it feels like to be a relaxed puddle, be sure to book Erin.

Absolutely the BEST wellness sanctuary in NY! Maura has the most incredibly strong experienced…read morehands! This massage was the best I have ever had. Maura listened to exactly what I needed and I went from pain to no pain in 45 minutes thanks to her care and magic hands! Highly recommend her and this awesome sanctuary!

I found this place in Groupon for a couple's massage about a year ago and I have not stop coming…read morehere ever since. This place is my go to spot for a massage. The service is amazing. I always leave feeling refreshed and relaxed and am treated very well when I am there. They give you water and some candies you can grab as well. Very friendly and skilled staff. I totally recommend this place!

Ive been coming to January Spa for like 2 years and I am ALWAYS SATISFIED! The massage I had today…read moreby Jenny was phenomenal!! I mean it's clean, quiet and I get a great Swedish massage. I feel so light and relaxed! Be back soon. Angie