Such a lifesaver this place is! Had a recent trip back to the OC last month with both my kiddos, and even though I have a five-year-old now he still refuses to use his legs when we're at a theme park so I needed to find a double stroller that was able to fit inside the trunk of a standard car and also something easy to push around at Disneyland Park. I also noticed that most stroller rental companies in the area have a minimum requirement of renting 3 consecutive days. I literally only wanted to pay for one day since we just needed to use it for the hours while we were at Disneyland. Luckily, the lovely owner of this company was retiring some of her double strollers and agreed with me that if I could just pick up at her location, then she would rent it out to me for the one day. Everything worked out perfectly as her location was literally five minutes from Disneyland Park, so it was easy to simply pick up and once we were done at the park to drop off back at her home. The stroller was also very easy to push around and both my kids were very comfortable in it. I highly recommend using this company if you ever need to rent a stroller in the area. read more

Awful experience with this company. They delivered a stroller that was not cleaned properly, it smelled. We didn't notice at drop off. During our first day our child started to smell awful after being in it. This was not urine, this was mold and BO. We texted her to explain and she was short and rude. Then when she came to pick it up, she was extremely unprofessional, tried to blame us.. I would never use this company after this, we've been planning this trip for months and they made it much more stressful than it needed to be. All she had to do was offer to replace the stroller.. crazy. By the way it's the following day, our child has had multiple dirty diapers and never smelled like he did after being in her disgusting stroller. Find another company to use for your Disney trip. read more

We have used city strollers in the past and had a perfectly good experience. This trip was a very stark contrast. We rented a stroller for 3 days and drop off went smoothly. After using the stroller for our first day in Disney, we noticed a smell that we could not pinpoint about halfway through the day (as it was getting hot out). Toward the end of the day we realized the stroller being out in the heat was the cause of the smell. It was a really funky/mold/mildewy smell that had transferred to my son, and in turn because I had held him, me. Plus a ton of our things that were in the stroller were affected. We texted the owner and she told us they were cleaned and wasn't sure what it could be. She came back to pick it up, but was extremely rude. Had an attitude and kept saying she didn't smell anything and suggested it was urine from my toddler (who had been changed several times and not leaked out of his diaper. Plus this was a mildewy smell, not urine). I was pretty taken aback at the attitude so my husband went to talk to her and said she was complaining to the Disney hotel staff about our stroller situation. It was all super unprofessional. Including a text screenshot because often long and negative reviews come across like a disgruntled crazy person. I was trying to be super nice about it all, not accusatory. Things happen! But she was defensive and rude when picking it up. Super disappointing. We rented from a different company last minute and I'm glad we did. UPDATE: our rental stroller from the other company (OC baby rental gear) did not smell after a full day in the heat. It's clear to us this was a cleaning issue with our city strollers rental and her behavior was unprofessional. I'd rent elsewhere. read more

City Stroller Rentals - Baby Gear & Furniture Near Me

There are a few things to consider when traveling with little ones to Disneyland that can make your trip run a little easier. One of those things is renting a stroller.. A girlfriend of mine told me about how nice it was to have one dropped off to their hotel for their Disney vacation so they didn't have to lug one on the plane. She gave me a few options of companies that offer this service and I'm *so* glad I chose City Stroller Rentals. It's a small business and I've had the pleasure of using them 2x now for our past Disney trips. The stroller is dropped off to the concierge the night before (We stayed at the Westin Anaheim). In the morning when you're ready to go, just stop by the concierge and have them get it for you. Once you see the stroller, you can fully appreciate that it's been thoroughly cleaned and in good working order. Hanging in the back, you'll see a nice little plastic sleeve with your last name printed on bright blue paper. This makes it so easy to find yours when you've parked your stroller among hundreds of them at the park. Another nice thing to note is that once they've dropped off your stroller, you'll get an email for them with pics of the stroller for proof. When you're done with it, they come to pick up. Our cost? $15/ day. Not bad at all. read more

City Stroller Rentals - Our Guava single stroller - Baby Gear & Furniture Near Me

So glad we booked with them! Great communication, super easy pickup and drop off. Excellent stroller. Totally worth it.

Easy, excellent customer service, wonderful communication, super clean stroller, no surprises: pick up and drop off as expected, and very reasonably priced! read more

What a great practical concept for a business. I typically travel light, and didn't want the hassle of flying with our stroller to use for Disneyland. The online rental process was easy and straightforward with all the details layed out. The stroller was clean and worked well for our needs; I'll argue it was maybe too bulky for my personal handling preference, but it kept my toddler comfy at least. The drop off and pick up at our hotel was stress free and much appreciated. read more

Smooth delivery of our two double strollers, both were in solid condition. We misunderstood the pickup rules and thought we could just leave the strollers in the lobby, but the person we called (sounded like the owner?) was happy to swing by within 10 minutes. Great service, would be happy to use them again! read more

City Stroller Rentals made our Disneyland trip so much easier! We rented a double stroller and the whole process was seamless -- pickup and drop-off at the Disneyland Hotel was super convenient, and communication was great from start to finish. The stroller was clean, sturdy, and easy to maneuver, and the added caddy bag was a total lifesaver for keeping snacks, drinks, and small items within reach. Highly recommend for families visiting Disneyland with little ones! read more

Rental process was exceptional. Easy booking online, website provided detail information about entire rental process. Stroller was clean and in great condition. read more

We've used this company on both of our Disneyland Trips with our kids and we will continue to rent strollers from them for future trips. The pick up and drop off services were very convenient and smooth. We got a text saying they were in route and it was a matter of meeting them at the lobby for the exchange. The prices were reasonable and their strollers were high quality and clean. They also provide organizers with strollers which proved to be very helpful. Highly recommend this place for your stroller needs. read more

City Stroller Rentals - Baby Gear & Furniture Near Me

Called to rent a double stroller for 3 days disney trip. Was told we have the stroller but no storage underneath they have all been broken and we cant get them repaired. read more

Best service ever! So easy and efficient. The stroller was in the guest service area when we got there so we were able to immediately head out to the parks! Double strollers are highly recommended when you are taking two under 5 to Disneyland! Then we dropped off the stroller at guest services the day it was due to be returned and got a confirmation email that it was picked up. 10/10 would use them again! read more

City Stroller Rentals - Baby Gear & Furniture Near Me

The strollers City Stroller provided us were clean, sturdy, and excellent quality - we've used them for several Disneyland visits. The service is second to none! After using a City Stroller at Disneyland, we purchased the same model for use at home on Jewel's recommendation. Highly recommended! read more

City Stroller Rentals - Baby Gear & Furniture Near Me

We rented a stroller for 2 days for a trip to Disneyland. The delivery and pick up were seamless and they were more than accommodating of our schedule and preferences. We had an issue with the brake on the stroller (a manufacturer defect, nothing the company could do, it just gave out suddenly) we were offered a replacement right away. 5 stars because of the amazing customer service! We will use this service again. read more

Pick up and drop off was incredibly easy. Stroller was in great condition. Nice and helpful over the phone. We would use their services again for Disneyland. read more

Our first trip to Disneyland with both kids was made so much easier by City Stroller Rentals and their smooth process. They deliver high-quality, super clean, sturdy strollers, and drop off/pickup directly to your hotel lobby for the easiest arrangement ever. They have great email communication and make it easy to pay a deposit and then the final payment all online securely with a credit card. The prices are extremely affordable and totally worth saving your personal stroller from the wear-and-tear of airplane travel. We loved getting to use a Baby Jogger City Mini and while it was definitely a used stroller, it arrived smelling great, was super clean, and everything on the stroller (brakes, basket, sun shade) worked well. The parent console that's included on the handle (for water bottle and phone) was Velcroed on and the Velcro wasn't very sticky anymore so it occasionally would fall off but as long as we didn't overload it it wasn't a problem. Just make sure to read all the fine print and take their advice and call your hotel ahead of time to make sure they are fine with the drop-off. Ours was dropped off the morning of our check-in even though we didn't arrive until the afternoon and our hotel was fine with it. It was such an easy process that I'd totally do this again in So-Cal and only wish there was a company like City Stroller Rentals EVERYWHERE we travel! read more

Lifesavers! They came through in a pinch. Great stroller (way more comfortable than the ones they rent out at Disney) Easy drop off and pick up at the nearby hotel. Thanks so much guys! read more

City Stroller was a cinch to work with. They delivered the stroller to the hotel we were going to be staying at and when we arrived late that night the front desk at the Clementine Hotel had it ready for us. City Strollers had our name on a paper placard on the back of the stroller which made it easy for us to find it any time we parked it at Disneyland. The stroller was clean and in good shape and rolled well. They are easy to work with and the process was very simple. We will definitely use them again. read more

Rented a stroller for 3 days. We'll worth it when you have a little one. She's 4 but those little legs get tired no matter how exciting Disney is. Four stars not five only because they stroller was a lot different than what I expected. And not so clean. We visited Disney World in the spring and the stroller we rented out there was both nice and very clean. Overall, I'm happy and satisfied with availability and service. read more

After receiving excellent service and utilizing CSR last year, I knew I would rent again from them for our trip to Knots Berry Farm & Universal Studios trip (4/20/2014-04/23/2014) and THANK GOODNESS!! Booking online was a cinch, received immediate confirmation with attached form to e-sign - badda bing badda bang. quickly done. In my haste, and of my own fault, I had incorrectly marked the wrong month for rental but did not realize this till the evening before our trip!!! Freaking out, I left a voicemail for assistance. The next morning as we were driving from sfo to lax (me still worried about the stroller), I received a text message that the stroller was en route and everything was taken care of. Once again, testifying how amazing this company and their customer service is.... THANK YOU CITY STROLLER RENTAL. -cleanliness 5/5 -condition 5/5 -customer service 5/5 -efficiency 5/5 -comfortability 5/5 The city mini gt stroller was fabulous - very clean (looked spanking new!)... moved smoothly and the highlight green name tag helped me spot our stroller quckly. Highly recommend CSR for strollers and if you need anything at all, they probably offer it for rental as well (ex: coffee machines, cribs, car seats etc). I will continue to use their services and look forward to doing so. read more

While ease of reservations and delivery of the stroller were flawless, I had emailed City Stoller Rentals 24 hours before the end of our rental period to ask for an extension for either a half day or another full day. I stated I knew that it would be an extra charge and also acknowledged that I understood if they could not extend it. I got NO reply to my request, so I called and spoke with Jules. She told me she got my email but was trying to move things around and would get back to me. I never heard back from her - by email or phone- so I sent a second email saying that we would make other arrangements and would turn the stroller in as originally planned. Again, I received nothing in response and turns out they picked the stroller up from the hotel the following day anyway- meaning my family would have been able to enjoy one more day at Disney if someone had communicated with me that it was possible to keep it a few hours longer or for another day. The lack of follow-up and response is extremely discouraging and I am unsure if I would recommend or use this company again. read more

We just returned from a trip to Disneyland and rented a double stroller from them. They were amazing and provided top notch customer service. We had our two kiddos with us, a 5 year old and 7 month old so we rented a doubled stroller. We received notification when they delivered the stroller, along with detailed pictures. The stroller was in good condition and arrived with a console as well as a small storage area beneath the seats. Our last name was printed in bold letters on the bottom of the stroller, along with City Stroller Rentals phone number. Everything was seamless and there were directions on how to use stroller i.e. Folding instructions, brakes. We also received an email once they picked up the stroller, along with pics. We highly recommend them and will use them again when we return. Love them! Thanks for everything! read more

Great, personable service. Stroller was delivered and picked up at the hotel and was in great shape for a few days at Disney. Highly recommend and will definitely rent again. read more

Used this service for our Disneyland trip end of April. I booked online then tried to call to confirm some details and the number takes you to an automated thing saying you're eligible for a free health device, then seems to connect you to a live person to discuss the medical device, but that's a recording too. I panicked thinking that I had been scammed after booking. I finally got a hold of the owner another way and she confirmed details and also seemed to be aware her number goes to a medical marketing loop. I was still skeptical, however we received the stroller as indicated and return was easy as well. It ended up being a great service. The stroller was exactly what we needed as we were looking for one that would fit our tall five year old. But I wish the owner would change the number or at least put a disclaimer on the website if you're trying to call.. would have saved me a lot of headache wondering if we had been scammed and debating if I should cancel our credit card before our Disney trip. read more

Great service and prices. Would highly recommend and I'd rent from them again. This is a small business owner too who cares about her product and services. read more

This was by far the best way to do Disneyland if you are flying and don't want to bring your on stroller! So I was able to book our stroller about 2 weeks before flying into LA! Was super easy to book on their website and when I couldn't find the answers to my questions I called them up and they were super nice and friendly! We were staying with friends and they had no problems dropping it off at our friends house as well! Again super nice when dropping off and picking up. Even when I made the mistake of putting in the wrong zip code and she drove 6 miles in the opposite direction. I would totally recommend them to friends and will definitely use them again. The stroller was definitely in used condition as you can imagine how many rentals they probably get but it was clean and smelt super clean too! Again would totally use them again! read more

Fake company tried to call the number multiple times. I made an online reservation trying to make a changes and it keeps transferring to a different number. Please don't book with them. read more

Worth Every Penny! City Strollers was awesome. Friendly and Affordable! They delivered the morning we arrived so when we checked into our hotel, the stroller was waiting for us! It was clean, light weight and easy to maneuver. Perfect for a pregnant Mama with 2 little ones! My 3.5 year old, and my 21 month old both fit nicely and were very comfortable. They slept in the stroller all 3 nights we were in Disneyland, and then we just walked right on back to the hotel with the stroller. City Strollers provided a lock for extended parking (like when we visited Tom Sawyers Island or took the Train full route. It had a large basket underneath and extra storage on the seat backs, plus a "parent console" for 3 extra cups. The canopy's were nice and large! When we left the hotel, we just dropped the stroller off at the front desk. No muss, no fuss! We had taken my husband's small car on the trip and didn't have room to pack a double stroller, but I refuse to rent Disneyland strollers (first off, they don't have doubles - and secondly, what do you do with 2 sleeping kids at the end of the day when you still need to walk back to the hotel but have to leave the strollers there?!) I found City Strollers online, and liked the reviews. I called and they were super friendly, and even gave us a free upgrade to the jogger stroller. (Baby Jogger, Summit x3). I will be recommending CSR to others, as well as using them again! Thank you! read more

City Stroller Rentals - My 3y7m old (32 lbs, 39") and my 21 month old (20 lbs, 31") in the Baby Jogger Summit x3. So light and easy to steer! Comfy! - Baby Gear & Furniture Near Me

Heard the BEST things about this rental company from a friend that's a VIP and as her assistant book Disney trips for her family. This is our first time flying into LA to do Disney ( as we used to live in CA) and were not wanting or needing a double stroller beside at the theme parks. I can say enough about how wonderful Jewel and her company is! The stroller arrived early and clean and was just as described. It was wonderful because right as we were checking in our kids jumped in and we were off for an adventure - Happy Kids = Happy Parents!! We were able to stay out late and all enjoy the fireworks as others, without strollers, where carrying crying tried kids back to the exit. So worth renting from here if you are doing a disney trip and don't want or can't bring your own stroller! Thank you Jewel for going above and beyond and making our trip A++++ read more

On our recent trip to Disneyland, we ended up needing a double stroller at the last minute - long story is that my in-laws drove down our double BOB and we flew, my MIL got sick so they left a day early which left us in kind of a bind. I had called City Stroller Rentals at 8:25 am, left a message, and Jewel promptly returned my call 9 minutes later. She was able to confirm that a double stroller would be delivered to our hotel by 10 am. We were in the parks at the time of delivery (I made my almost 4 yr old and almost 6 yr old walk but I knew they wouldn't be able to walk all day) and I received an email at 9:59 am confirming that it was delivered. The hotel we stayed at is able to accept strollers with no problems and they even have a separate holding area adjacent to valet. My older child has a peanut allergy so I had inquired about cleanliness between each client. Jewel reassured me that they are commercially cleaned before each use and she mentioned she has a peanut allergy as well so I was comfortable in knowing that City Stroller Rentals is diligent about this process. All in all, I was VERY happy with their service and pricing and will be using them in the future. read more

Yes yes yes! This woman is SO helpful and made drop off and pick up unbelievably easy! The day we planned on leaving, our whole family woke up sick...fevers, coughs, etc. I sent a text that we wanted to leave earlier than expected (we weren't able to leave our stroller in the hotel lobby for pick up). She responded in SECONDS and said she could swing by during her morning drop offs and that she was just a couple hotels away. Within 10 minutes she was there, and we loaded our car, and left! Such an awesome service and great prices! Well worth every penny! read more

With Disney opening up, we booked tickets right away. I wasn't sure if City Stroller Rentals was open yet due to Covid but I reached out to them anyway. The night before we went to Disney, I inquired with City Strollers about double stroller availability. I have an infant and a 3.5 year old. I got a response that same night (super last minute) and the stroller showed up at our hotel the following morning. Easy process, excellent communication!! Loved that they were available literally at the last minute. The double stroller totally made our day at Disney!! read more

Such a great and easy experience with City Stroller Rentals! I had initial questions before booking, emailed their contact listed on the website. They got back to me in less than 24 hours. Booked the rental easily on their website. We arrived at the hotel and our stroller was already waiting for us. Stroller worked great all weekend, lots of storage and smooth driving. On pick up day we left the stroller in our hotel lobby, they picked it up before 10 am and sent me a "collected" email with date/time stamp. The hotel staff also spoke very highly of the company as I'm sure they see them often with other drop off and pick ups! Would definitely rent again! read more

Absolutely the easiest rental. We rented a double stroller for our days at Disneyland. They dropped at our hotel and picked up the morning we headed to the airport. Comfortable and clean. No issues at all. read more

This was an amazing service! Great pricing and quality service! Made our trip so much easier and smooth. The strollers are super high quality - nicer than my graco ones at home. Will never not use them! read more

Rented a stroller last minute & they were able to accommodate our needs. City Strollers is reasonably priced and extremely efficient! Would use them again in the feature! read more

City Stroller Rentals - Baby Gear & Furniture Near Me

Perfect, five star experience! I was a little hesitant to use this service because no one answered the phone when I initially called to make a reservation. However, I saw the good reviews and went ahead with an online reservation and booked a double stroller for our 5 day Disneyland stay. Immediately I got a confirmation email saying my stroller would be delivered to the hotel by 10am. On the day of, I received an email - with photos attached - of my stroller after it had been delivered. It was waiting for us at the hotel front desk. Had a big sign on it that had our name and "city stroller" on it so we couldn't miss it. It was super clean and in perfect condition! No issues at all. We used it all five days at Disney and then on the last day, dropped it off to our hotel concierge at 9am. Received an email around 11am confirming that the stroller had been picked up! SO EASY! I'm so glad we used this company and will not hesitate to use them again. Wholeheartedly recommend to anyone who needs a stroller - so much easier and more convenient than flying with a bulky stroller. Perfect experience! Thank you! read more

I am writing from Disneyland sweating and fuming mad that you never called me back even after leaving you 4 messages from yesterday!!! I booked for a dual stroller for 2 little girls age 2 and 4. Your confirmation notice had a default pick up address on Main Street here in Disneyland that nobody knows where! And I don't know why it would be delivered somewhere else when I know I clicked on "condo" for the place of delivery. You left me with no choice but to rent 2 single strollers here at Disneyland. Now I have 2 screaming kids who I'm having a hard time driving around on 2 strollers with only 2 hands. All I wanted was for someone to call me and tell me what's wrong. I better not be charged the 3 days. So much for customer service!!!!!!!!! read more

Upon arrival in Anaheim, I was surprised to find that Disneyland doesn't rent double strollers. I started to hit the panic button and then found City Stroller Rentals, lucky me! Not only are the strollers higher quality than the Disneyland rentals, the service was phenomenal! We rented a house near Disneyland and the stroller was delivered to us same day and then picked up at the end of the week. The stroller looked brand new and the cost was amazingly affordable. We made a second trip to Disneyland later in the summer and of course we used City Stroller again. Again the stroller and service were impeccable! Easy pick up and drop off at the bell desk of the Disneyland Hotel, I just can't recommend them strongly enough!!! read more