Outstanding service! Alex and MBE on South Bridge, set up a transfer from an auction house in…read moreEdinburgh to the U.S. for us. Shipped it exactly when scheduled, packed it beautifully, and it arrived on time and in perfect condition, for a very fair price. Along the way, the staff communication was great and always helpful. We were delighted!

Everything started when my father wanted specific bread machine from an online UK supplier that…read moreonly delivers to the UK. We ordered the bread machine and I was in charge of sending it. I stepped in Mail Boxes ETC with my bread machine, I asked the price of packing and sending it and I was happy with the first and only option I was aware of. I asked when the box will reach the destination, the person said Monday/Tuesday. It all sounded suitable, so I fulfilled the form with all the details and paid with credit card for packing and sending it (packing= 10£ sending = 40£) very satisfied in term of pricing. Later on during the week (Wednesday), an email was sent to me with the detail of the shipment and the address was incorrect (the wrong house number) and the email was meant to be sent to the receiver.I contacted Mail Boxes ETC by phone, they checked my address and they assured me that the box will arrive home. Apparently the mistake was only in the email sent content. I also informed him that I was told it will reach the destination by Monday or Tuesday, the person replied it was an approximation and no promises were given. After my experience with Mail Boxes ETC considering the price I would say this company is a good alternative. In term of customer service they were friendly, warm and quite casual yet I would rate it average mainly because they expected me to know about the verity of services Mail Boxes ETC offer and decide on my own. If you are lazy ( like me) and know nothing nor bothered to know much :D with a desperate desire of having your parcel packed and sent while paying a bit more for extra peace of mind in this case, maybe Mail Boxes ETC is not the best option. Try to avoid going to Mail Boxes ETC and expect them to give you a complete tour guide about the different options they offer. Taking the time to find out more details about the different services and condition Mail Boxes ETC offer and decide for yourself can bring better results.

What a nifty little shop this is. When I worked at the Persian Rug shop in New Town I used to get…read moresent to a different branch to do bulk photocopying and they always did a great job. This time I just needed a an A4 envelope to send off my acceptance letter for my masters in (sorry, had to get that in there, I'm very excited), so I thought I'd give the Morningside Road branch a look. They run a slick, professional service here, I've always been impressed with them. As Mark W. says, the website gives you the low down on all their services, but, briefly, they do mainly copying, printing and shipping. The staff in this particular branch are really friendly and only too happy to help. I wouldn't recommend anywhere else for your printing and copying needs.

Mailboxes Etc is a shop that does a lot. It not only provides a mailbox service, but also allows…read moreyou to ship parcels across the globe as well as providing a comprehensive printing and copying service. They have a few shops across Edinburgh, with the premises I visited being in Morningside, not far from Holy Corner. I visited here for a relatively small job - scanning one sheet of A4 and saving it to a USB stick. The job was done with a couple of minutes, and the staff were swift and helpful. Judging from the amount of completed printing lying around, it is a well used service. Their website is well worth a visit, and has comprehensive information on all the services they offer, as well as giving you the option to track and trace shipments, get quick quotes for parcels, and rent mailboxes, all from the home page. It is slick and professional-looking, which helps to add to the credibility of the company. I couldn't fault the job they did for me, and have given them a rating of 3 stars. The true test for Mailboxes Etc would be with a bulk printing order, but I would have no qualms about using them again.

I dropped off a closed suitcase for shipping. They went through the bag. I missed a few items that…read morecouldn't be shipped like mini perfume. But to find it, they would have had to open the suitcase, dig out the clothes and then open the toiletry bag. If I had of known, I would've thought twice about dropping my suitcase there.

Mailboxes etc. is super duper handy for all your postage needs and whether it's a small or large…read moreparcel you need to get delivered this place comes up trumps. I love travelling and have friends dotted around all over the globes so it's nice to be able to send them a wee thing now and again, especially for birthdays and such. You can buy little compact boxes from Mailboxes which are very reasonably priced and come in various sizes. I'll usually get one of the smaller boxes and cram as much as possible inside. I have a friend who has an E-Bay shop and usually dispatches her stuff through Mailboxes and has never had any problems with their courier service. In addition to postage services, Mailboxes also offers a print and copy service so ideal if you need to print off lots of flyers for an event.

Colin Buchanan are a transport and planning consultants based in Edinburgh city centre…read more They deal with transport assessmnets, transport planning, cycling and walking projects, road safety audits, safer routes to school, transport surveys and general transport and planning advice. Th company are quite expensive but quality service is given and the staff are very friendly and helpful.

Pack and send were employed to send 3 packages to my house (from Edinburgh to Kent the cost for…read morethis was £117 as yet I have not received them (10 days later) the sub contractor they employed said they did delivery them and fraudulently signed my name. Pack and send documentation shows no one had the "Authority to leave" yet by there own admission this is what happened. Pack and Send refuse to take culpability for the packages going astray and I am now £867 out of pocket. This post will remain here until this is resolved. So if your ready this post use at your own peril

I work with shippers almost daily, and many leave a lot to be desired. This experience, however,…read moretakes the cake and is the most appalling I have experienced yet. Initially the person I dealt with seemed to at least know what they were doing, despite telling me I would have to wait at least two weeks to even get my items picked up and they wouldn't send it the method I preferred. Then someone else takes over, and she doesn't seem to care or have a clue about what has been agreed to. Despite endless emails and having to call overseas multiple times, she still managed to ship my package TO THE WRONG ADDRESS, using the WRONG COURIER. I caught this the same day I finally got tracking after demanding it...and had to call again. No apology, not interested in fixing things - she had the nerve/silliness to tell me she was sure my package would still reach me. Yeah, packages that are not addressed correctly just somehow know where to be delivered...right. This, after paying a hefty price and now waiting close to three weeks and having to be on them to get things done. Unbelievable. I have my doubts my package will arrive at all, given she didn't care to make this right and the manager wasn't in. Perhaps my UK attorney reaching out will get something done. I recommend AVOIDING this shipper.