City Cab

2.2 (20 reviews)

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Kelz B.

2 months ago

Reliable and friendly Good people specially the daytime drivers.. Always good to be able to use cash instead of debit cards old-school methods is always appreciative... read more

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Peter H.

7 years ago

Both stars go to the dispatcher that seemed like she was trying to help me..... after being told it was a 30-minute wait 45 minutes later I started walking... in my suit. The reason I called this company is cuz they're literally right around the corner from the limo company I work with.... To add insult to injury about a quarter mile from my truck the cab drove by me he honked and yelled some profanity as if I had done him wrong! Lol To the dispatcher leave that place as soon as you can unless your family you can do a lot better than that.... 2 hours for me to get to miles! Thanks! You have one less customer to ever consider.... read more

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Will W.

10 years ago

Well trying to get an Uber or Lyft and neither could accommodate my part size, 6 people. I called City cab and was told a wait time if 10 minutes. The cab showed up in 5, for everyone in and was cheaper than Uber or lyft. They were responsive, quick, and our driver Bruce didn't mind our shenanigans. Thanks city cab and Bruce. read more

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Ramona M.

14 years ago

If it were possible to give 0 stars, I WOULD !!! I was at Ano Thai Lao Cuisine in Vallejo last night (thanks to yelp... Yea Ano !!) who graciously called me a City Cab. We were told it would be 20 minutes (even tho' I was ready after 10 minutes)... No cab after 30 minutes. We called back and no apology or explanation why no call back either. Simply "Can you wait for (about) 10 (more) minutes?" Given their track record I said "NO thanks !!" and made other arrangements. PS A lady there (who ironically gave us the phone #) said they'd kept her waiting for 2 hours once. PPS I left a message for Karen the City Cab manager to call me back per my complaint- I'll update you if she comps me or something suitable etc. City Cab BOO !!! Go Ano Thai !! read more

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Lisa Marie H.

6 years ago

Because if the Covid 19 measures from the cab driver are taken. There are only one or two drivers for Vallejo now so sometimes the wait is hard or they may come right away. The dispatch ladies are always nice on the phone. read more

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Matt H.

312

8 years ago

Terrible Service.. was Told It was A 20 Min Wait Then 30 Mins Later I Get A Call Saying They're No Cars Available.. waste Of Time & Money.. I'll Be Using Uber Or Lyft From Now On, They are More Efficient & Cheaper.. highly Dissatisfied read more

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Chris B.

12 years ago

Ya right, this dispatcher for this company is total ahole. I called city cab and said that I am at my home and want to go to Chris' Club. The dispatcher calls me and says the taxi is In front of Chris' club and where am I after waited for 30 min? I said, you got it wrong. I am waiting for you in front of my house to go to Chris' club He hung up on me after saying that I was wrong. What a total d8ckhead. His name is Dennis and what a dick. Do not use this company. He does not care about customers, or making a mistake like everyone does, he is an ahole. Do not use this company. I do know what I said and waited and tried to be nice to this person.. I will never use City Cab of Vallejo again. read more

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Carlos L.

11 years ago

There serve was so horrible... First of all.... I call to request a cab at a half hour before I need to be at work. The person on the phone says, 20-25 minutes... 30 minutes go by...no taxi yet.... I call back They say, another 15 minutes... At this point I let the guy know that I NEEDED TO MAKE IT TO WORK ON TIME, I needed to make it to work in that half our after I requested the cab originally... ...that's why I requested the cab a half hour in advance in the first place... Ends up taking them 45 minutes to show up... So I end up making it to work 24 minutes LATE....... Great service huh guys?........ This company sucks..... Maybe I should of requested the cab a hour and a half in advance for them to at least pick me up in a reasonable time... If I was you, the consumer...I would just reconsider using them as your service....because quiet franky.....IT REALLY REALLY REALLY SUCKS.... =) read more

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Tisha H.

14 years ago

Great company that doesn't overcharge!! All drivers are polite and kind!! If you just so happen to need a taxi in the Vallejo area you can depend on these guys. My driver Kristy Cheshire was wonderful!! Thank You City Cab Vallejo!! read more

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Denise K.

11 years ago

Great customer service. City Cab said I'd have a 30 minute wait and referred me to another local cab service in case they'd be able to help me out. I really, really appreciate that! I did use City Cab a couple other times this week (my truck is in the shop), their drivers showed up faster than I was told, the cars were clean, in good shape, the drivers were super friendly and I'm a very happy customer! read more

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James M.

9 years ago

I tried to get a cab to come to my house and I called the night before to see how much it would cost to pay for a cab to Benicia from Vallejo they said $26.00 and I tried to get a reserved Cab to be at my house at a given time they would not then I called them in the mourning and they would not be here on time it would be 40 min and I said I try some one else then I called them back and asked go ahead send me the cab so I waited from 8:30 AM until 9:15 I called them back and they were rude and said I thought I said call Yellow Cab ....they never said that ....and I was about to ask them for the number and she bit my head off and said don't get angry and Hung UP on me so I called Yellow Cab they took me to my Doctors and they charged me $18.50 ......if I ever call anybody it will be Yellow Cab NOT CITY CAB read more

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Michelle W.

11 years ago

The City Cab took long to answer the phone. The cab driver wasn't that friendly. Then tried to take me from Enterprise near Popeye's on Sonoma Blvd. to Wilson Ave. through town. Now why would you do that? Not good business! The Good Point was that he did call when the driver was closer to getting there. read more

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Ravhelle M.

11 years ago

If I could give this cab service a negative star I would. I called 5 hours in advance to make sure they had a cab available so I could catch my flight to Houston on time. The lady on the phone assured me the cab would arrive at 10 Am. I called to confirm at 9:45 and the lady said she had no record of my reservations. I asked if they had any cabs available and she rudely informed me that they were booked. This put me in a bind. My advice would be to use yellow cab. The dispatchers and drivers are really polite and understanding. read more

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Kayla W.

8 years ago

I function wit citycab on G.O.D.. If you come to Vallejo this the only cab you need to be in....

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Viva V.

11 years ago

They hang up on you and are completely rude. I would rather walk then call these people again. Get another job if you don't like it idiots.

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Cookie G.

16 years ago

I am so upset with PM Services(after 5pm). The person who answer the phone is so very rude and act like I'm bother him. If That person don't like how you are talking them, then that person with not send a cab. Sometime without telling you. However Overall The City Cab Very poor custmer service. Very rude. Price always changes going to the same places, same route with both ways or they will go way out the way so they can charge more. I would to see this taxi service because when I first move to Vallejo, Ca. They once super great services, However folks here have not seen that service in a while. read more

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Joann D.

12 years ago

This Service should not even get a full star...however that is the lowest I can give. Called City Cab Because Vallejo Cab never showed up. WELL...City cab pulled up to my house beeped the horn a as I opened the door to leave my house he pulled off and drove away...I WAS HEATED!!! I then called CITY CAB back and asked why their driver just left and didn't give me a ride..He dispatched to the driver and the Driver said he was gonna pick someone else u and then come get me...I told them I did not need their services anymore...in Hind sight I should have let them come back and then wasted their time by never taking the ride.....AND the guy on the phone was a real a-hole...what a horrible company.....head my warning..... read more

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Anthony H.

13 years ago

Shitty taxi I mean city taxi is a horrible business. They dont care about there customers at all.they also lie about there arrival time.I give shitty taxi eight thumbs way down. read more

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Christina W.

10 years ago

The women who answers the phone early am. 707.643.3333 Specifically on November 4, 2016 at 5:59am, not very pleasant at all. Very rude, I would suggest customer service training. Will never call this company again. read more

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Xander T.

10 years ago

Even with a confirmed scheduled pick-up, the City Cab driver may decide not to pick you up. The dispatcher will not let you know in advance.

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More info about City Cab

289 5th St
Vallejo, CA 94590
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(707) 643-0853
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Yes, City Cab has free WiFi.

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Yellow Cab of Vallejo

2.0(6 reviews)

0.7 mi

Terrible Service & Wait Times.. it's Like They Only Have One Cab.. Uber & Lyft Will Always Be a…read moreBetter Service Than Any Vallejo Cab Service

This is cab company that I will not use again they run late and driver was rude to my mother…read more while she try to go the doctors telling her that I need to go with her to the doctors so I couldn't help her out of the cab. The driver. Was just lazy and wouldn't help her to even get out or get into the cab do not use yellow cab

Vallejo Cab

1.0(4 reviews)

2.0 mi

Apparently they only have one driver and he doesn't work on Friday mornings when i needed a cab to…read moretake me to Concord for a medical appointment

I'm writing this based on how RUDE a taxi driver was. I was…read morein a parking lot with my 86 year old grandma. She was having a hard time getting out of the car(she's 86!). We had parked directly in front of the store so she would not have to walk. There are over ten open spaces for customers to park. He(his car number is 68) decided he needed to swerve into the parking space next to us missing my grandmother by inches. No apologies. He didn't even look at her. He's also parked in curbside pickup doing absolutely nothing. If this is any indication on how he drives.....be aware

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Yellow Cab of Vallejo

1.9(37 reviews)

0.3 mi

The driver and vehicle were fine, but the service is a bit spotty. They're not always running when…read moreyou might need them to.

The driver for this business felt it was appropriate to pull into my business and throw out a…read morebottle that co rained some kind of liquid that splashed on the driveway. When I contacted Yellow Cab to find out if there was an issue I was unaware of I received a return call from the driver. He stated his name was Rodger and was extremely irate and belligerent on the phone. I hung up and he proceeded to call me back a total of 8 times. I have called back to the main office multiple times, requesting a call from the business owner, who has neglected to return my calls. The behavior of this man is extremely concerning, and I definitely wouldn't get into a cab with him after the way, he behaved over the phone.

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Yellow Cab of Benicia

2.6(5 reviews)

0.7 mi

Always late. Excuses range from shift changes to poor communication by dispatcher. Give yourself…read morea 30-45 minute margin of error if you have to be somewhere on time. This is not service akin to Yellow Cab in SF.

I called a Yellow cab yesterday 4 hours or more before I needed to take my service dog who is ill…read moreto the veterinarian. The cab never showed up. I called at 2:30 to fine out if they were going show at 2:45 when I was scheduled to be picked up. They said they were. I called back 10 mins later. When I was informed the original cabdriver was on a extended call but they would be there 5 to 10 minutes late. I called back to find out what was holding them up The dispatcher inform me she was trying to find somebody else to pick me up. But had no one to take my service dog. Needless to say l was not pleased. I don't recommend anyone with a service dog to ever call Yellow cab company. I am reporting this to the taxi commissioner. I believe this is call discrimination!

California Taxicab

1.0(3 reviews)

5.6 mi

Don't do it! They do NOT take credit cards! I'll try to be thorough, yet brief, about what…read morehappened. I was traveling on business and stayed at the Holiday Inn Express in Benicia. They recommended I call a cab about 20 minutes before I needed to leave for the airport to catch my outbound flight. The morning I needed the cab, I called about 30 minutes (just to be safe) in advance. I found this company online, and since their website (which is awful, by the way -- I should have known, just by that!) said they served the whole area, I figured I'd give them a ring. They've got several phone numbers on their site. Red flag! When I called the first one, it went to voice mail (yet they say they are 24/7). I called the second number and sounded like I woke up the person. It was 5:40am. We had a major language barrier, so I really didn't know if he was going to pick me up or not. I went to the lobby and waited 15 minutes. No cab arrived. So, the front desk clerk called me another cab just in case. Five minutes later, California Cab showed up, so I hopped in. My first impression was, "Oh boy! This cab is dented in every way, and the seats are all effed up!" The driver put my luggage next to me in the back seat, so I'm guessing the trunk must have been jacked up and inoperable. The driver was nice enough, but as he started driving, he was GPSing the airport and swerving over the yellow line. Yes, I was nervous! We got on the freeway, and he was only driving 50 as cars were driving around us and he was swerving! As he accelerated, the car started shaking! To top it off, his air pressure light was lit up on the dash! About 10 minutes into the drive (it's about a 40-minute drive to the Oakland Airport) he told me he doesn't take credit cards. WTF??? He waited until we were that far into the drive to tell me??? I'll skip all of the yelling I did at him, and just say that he offered to take me to an ATM to get cash. I told him I would take the fee out of what I owed. I spent the next 15 minutes solid SHOUTING at him and telling him how inappropriate it was to tell me he doesn't take credit cards for a fare that will be well over $100, and how his car is a complete piece of crap! When we arrived at the airport, he knocked my fare down by $5 to make up for the ATM fee and apologized profusely for the lack of professionalism of his company. In no way, shape, or form will I ever book a cab with this company again! A safer bet is Vallejo City Taxi -- www.citytaxicabvallejo.com Happy Travels!

Terrible. Made reservation on Friday, called on Monday to make sure they were coming. Spoke with…read moresomeone who said they would check on it and they hung up, called back and no answer. Had to have a taxi come out from concord and I may miss my flight. Can't say I'm surprised due to other review posted here. If you plan to use them, make sure to have a backup plan and enough time to follow through with it. Thanks guys, your irresponsibility may end up costing my company money that we don't have.

Alliance Cab

4.6(46 reviews)

18.8 mi

9 Jan26. . This review pertains to a particular driver(Brad ?) and Not the…read morecompany itself .although the drivers are the 'face' of the company. Called ahead several hours for a pickup, specified time and place, driver (Brad?) confirmed. However when I phoned him at 10 mins overdue, he said he was busy with an out of town call and not available for a few hours. The guy just blew me off without a word, did Not call me, leaving me waiting for a cab that was not coming ! Totally unprofessional, and unforgivable. ==since writing this I noticed that he sent me a text, not seen at the time, that said sorry already booked....yet I spoke with him =after that = and he never said he'd texted me, and in fact reconfirmed our appointment ! so wtf. . .Bad experience all around. ==But credit where due - the driver referred me to a driver of another company, who in fact did respond on short notice with good service.

Reliable folks, pick up on time. Comfortable car. Friendly, calm driver, easy to chat with. Helped…read morewith bags to the door. Recommend.

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Vallejo Airporter

3.8(105 reviews)

0.9 mi

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

This organization is the most disgustingly run organization. I would recommend renting a pedal bike…read morebefore I would consider even funding this business. I don't think a singular person here is qualified to conduct any sort of business transaction. Save your money, if you're looking for luxury this is the last place you will find it. This business has no regard for their employees, customers, and have no intention of providing safe transportation. This business should be shut down. The limo broke down, thankfully while we were parked and no one was injured. No human decency and not one ounce of remorse. Extremely disappointed.

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4 reviews that are not currently recommended

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Narrow D.

12 years ago

WARNING - DO NOT USE CITY CAB COMPANY!!!! Unprofessional and unsafe driver at City Cab is currently (July 2014) stalking my elderly relative after we canceled daily pickup service to ferry using Vallejo City Cab. We now use another taxi service, HOWEVER, Vallejo City Cab (707)643-3333 continues to arrive every morning harrassing us by arriving at our home and following us with their car as we walk to be picked up by another cab. The authorities are now involved to stop this unwanted behavior from Vallejo City Cab. If you do not want this headache and inconvenience, then I recommend that DO NOT USE VALLEJO CITY CAB. read more

Edward Z.

10 years ago

This year this company was absolutely TERRIBLE. I made a reservation on a Sunday to be picked up on a Monday. I tried to call their listed phone number early Monday morning but got no answer. At the reservation time, I called another number I found and the dispatcher told me her driver was missing in action. At least this company might have called me early to tell me of this difficulty. LOUSY SERVICE! Unlikely to use them again. read more

Angela G.

14 years ago

The night shift drivers are awesome! I've gotten to know a few by name and have found out I can request them when I call. If you're looking for exceptional service, ask for Rick or Seal. Rick is a real gentleman with a nice sense of humor. Seal is full of fun stories. They're both quick to pick you up and quick to bring you to your destination. Try to get better service from California Cab or Yellow Cab... you won't. read more

Shmoney L.

10 years ago

If i could give them 0 stars i would Terrible cab company and they also own yello cab as well terrible dispatchers, cab drivers, drunk drug users just terrible Cabs falling apart my elderly mother fell out of the cab on to the concreate because the floor panel came up and tripped her we need new cab companys Thank god i have uber!! read more

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4 City Cab reviews that are not currently recommended

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4 reviews that are not currently recommended

City Cab - taxis - Updated May 2026

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