Fast, efficient, low cost, but most of all Honest. I've had…read moreseveral oil changes here and always it went perfect. I won't get into the honest, but I assure you they treat you fairly. I highly recommend you get things done here. Outside looks like it's a gamble (not polished up), but it's not! Great service

I came at a desperate time. My driver side front tire was blown from hitting a pot hole. Alas I…read morewas recommended to come here and they helped me replace it and my other bad tires at a reasonable price, valuable and quality price. I mean the tires are still doing great and since I purchased a whole set I was given a free wheel alignment! These people are doing gods work.

This is a great place to go for service on your vehicle. Every time I have gone there for various…read morereasons, they have always been very pleasant, quick service, and reasonable prices.

Solid. Fast work. Reasonably priced. Welcoming and professional. Found my new oil change spot.read more

Fast service on oil change I have never had to wait long to get in the bay. The price is very…read morereasonable. I highly recommend going here.

it took 4 of them to change my oil and a manger crawled under and apparently didn't do anything or…read morecheck anything. The oil pan now leaks bad enough to have oil all over my driveway and I'm at work and it's leaking. they didn't even change the crush washer On the oil pan. Some old lady wouldn't have noticed and would have had engine failure. the management apparently doesn't care. 4 people and it's still wrong. I have to use my lunch break tomorrow and take it back. Worst place ever. I wouldnt recommend anyone taking their car there. trash

They have outstanding customer service. The front desk man…read morewas my first reason to return,his professionalism,respectfulness and knowledge was so on point it made me so comfortable to return. They received the starter for a 2019 Escalade Cadillac and hit it up an running in no time. Great work done in a timely manner by professionals. Thank you Hoovers Automotive with helping #12 Lakers dad get back on his feet. Sincerely Anthony and Taurean Prince

My experience at Hoovers Automotive went like this. I have a son that's a student at Texas A&M…read moreCommerce. His car stopped on him at the McDonald's ( 0.7 ) miles away from Hoovers. I called Hoovers the next morning and told them what the car was doing and asked could they service it. I spoke with a guy name Jeff. Jeff stated it would be $129 for diagnostic and tow. I paid for that over the phone. 30 mins later , Jeff called me to advise me that they had sent a worker out to McDonald's to jump start the car and did work , so I'd have to pay for a tow. Yes , that's correct after he told me it was included in the $129. I used my roadside assistance and got the car towed to Hoovers. About 3 hours later , Jeff called me and stated they figured out what the problem was and the car needed a Starter. I asked if that was it , and he stated " yes , but after we put the started on if we find anything else , I'll call and let you know ". He told me the Starter and Labor would total $645. I thought that was kind of high , but my son needed his car the semester was ending in 2 days. I paid $300 for the Starter right then. Jeff stated I could pay the remaining $345 when he calls and tells me the car is ready. He told me the Starter was in a difficult place , so that's why the labor was $345. 35 minutes later , Jeff called me and told me my son car was ready for pickup. YES , labor was $345 for 35 minutes. He also told me , nothing else seemed wrong with the car. Picked the car up , the next day my son leaves to come home and the car stopped again after driving about 12 miles down the road. I called Hoovers , they told me to have it towed back and what they did was next warranty. Mind you the car is doing the exact same thing from the first time they had. Jeff calls me a day later and tells me , the motor locked up , but they can't understand how it locked up cause it's oil in the car. Basically spent $800 for 12 miles. Jeff was rude , hind the phone up in my face and tried to say my son prob drives bad so the engine messed up. Very disrespectful! I wouldn't , take a bicycle to this shop , let alone another vehicle. STAY AWAY , FAR AWAY !!!!!

10/10 definitely recommend!! I had originally called a place that was just a few minutes from me…read moreand received nothing but short answers and attitude. I was going to just cut my losses and go to them anyways, but then decided they didn't deserve my business and I didn't want to arrive to be greeted with even more attitude and hatefulness so I called "grease and go" Strickland Brothers who mind you are 30 minutes from me and immediately was greeted with a friendly and ready to help attitude and when I asked him if they had time for an oil change today, he explained to me they did and how long it should take instead of replying "I mean at some point today i guess" like the other place did. Let me tell yall customer service goes a LONG way and I was beyond pleased with Strickland Brothers. I believe Jeff? Might have been who I Spoke to on the phone, but I'm not sure because I was just impressed with how nice he answered the phone. I also dealt with Kyle and Howard, both are great guys, and very friendly! Thank y'all so much for the great experience.

I would not recommend this place. I got my oil changed there on thursday, last week, the instant I…read moregot on the highway less then 7 mins of leaving them my hood blew up and shattered my windshield. the company refuses to take any responsibility for it. I'm now having to get my lawyer involved. they tried to blame my car for the hood coming up when they have done at least 3 different oil changes before and never had an issue.

My car had an A/C leak that was soaking the front passenger floorboard. They were able to diagnose…read morethe issue right away and take it in for repair. Staff was very friendly and explained everything in detail before making the repair and showed pictures of what went wrong. Great experience and will certainly be returning to shop for any future needs!

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

I used to do my own auto repair, because I always had to correct problems caused by so-called…read moreexperts when I went to a garage. I have used Patrick's twice. The first time I had the brakes done on my 2008 Crown Vic 2 years ago. Brakes are still smooth and firm. No problems! This week I had him do a plug change and tuneup on the Crown Vic. The car runs smoother than it has in months. She just purrs! Patrick is not cheap, but he is very good. I trust him to do the job right every time. Now I can turn the repair jobs over to Patrick and do things I enjoy instead. Thank you Patrick

We were so pleased with the work that Patrick did on our car. Honest business dealings is hard to…read morecome by. Great guy and reasonably priced. Highly recommend

I took my 2015 Rouge in for an oil change. The following day I noticed a puddle of oil under the…read morecar. After getting it up on ramps the source of the leak was found to be the drain plug. It was finger tight, with oil leaking out. I called and spoke to the manager and gave him the name of the lower technician who would have been responsible for making sure the oil plug was tight. He said this person had been with the company less than a month. Why would he be down in the pit unsupervised? As the manager was going over my ticket he said damage was noted on the ticket. The crush washer which is a washer that goes between the plug and oil pan was fused to the plug. I didn't find out about this until I called today about the plug not being tightened. This is not an oil change company I would recommend

Unfortunately, I was not too happy with the service. I took my truck in to get my AC charged and…read moreinstead of them stopping to inform me that there was a leak. They proceeded to charge it knowing that it would not hold two days later my AC was no longer cold. they should have stopped and called me to let me know to address the leak first instead of charging the AC knowing it would only last a couple days. I still paid the fee for something that was not going to work. I feel like they just wanted to collect a payment. I feel like I just gave him $108 for nothing .

Fast, friendly and helpful. Staff are respectful and…read morecourteous. It is great to be able to get a state inspection or oil change without having to have an appointment and sit, waiting for hours.

I never had an issue with them until today.i came in with a complaint..I want trying to get…read moreanything free or a refund or trying to sue..all I wanted is to tell them that they left off 4 pins..and I wanted to know why they did not inform that the pins were missing..they Informed me that they did tell me via the comments section on my paper work and that there to busy to tell everyone about every issue..and that most customers feel like they are being cheated..a lil communication goes a long way..and a lil sympathy does as well..shrugging ur shoulders ten time and saying I probably left off the pins and was trying to scam them

This is my favorite place for oil change and any other service I've needed. They are all extremely…read morehelpful and kind. Victor helped me today and made me feel secure about the safety of my car for a long road trip tomorrow.

I had a blow out on Hwy 69 called and got me right in fixed up w/a new tire. Bummer was I had just…read moregot 4new tires somewhere else. I was very pleased w/ service and speed to get in and out.. Helped this gal out big time.