We have been paying $100 quarterly for shrub care (pesticides and fertilizers). When several shrubs…read morewere dying, we called and they supposedly provided another remedy. They also charged an additional $180. We are not sure they actually provided the service, and the shrub problem is unresolved. The rep stopped returning our calls. We have disputed the charge with no resolution. Why would we pay for a quarterly service only to be charged extra when it is ineffective? My advice would be to do it yourself. Florida Pest cannot be trusted.

Used them for almost two years. Started out doing a mediocre job, however, when the company was…read morebought out by a UK corporation service quickly went from barely adequate to worse. Originally had a roving customer service rep that would come out and address issue. He went MIA during the transition and there is no one to personally speak to, just call centers that are clearly out of the agent's home as per the baby crying in the background. We noticed sod web worms and cinch bugs during the respective time of year that they emerge and the responsiveness of the company crawled to a halt. When they did finally show up, the tech would claim that they didn't see anything. Damage to the sod ensued and areas that were only two years old now need to be replaced. Techs were clearly minimally trained or untrained and turnover high. Didn't have hoses that were long enough and would be asked directly did they get a certain area of the lawn, they would state they did and when confronted with video evidence that they did not, they would then retract their statement. On one occasion, a manager was sent out bc the company couldn't keep or find techs, and he broke above ground irrigation and just left without saying anything. He was there to treat brand new sod and that irrigation was obviously need to water the lawn daily until established. When I called to speak to a manager to get reimbursed for needing to immediately getting it repaired, it took someone 7 days to call me back and they didn't even apologize for their delinquency or the damage. This company is absolute garbage. I know most lawn treatment companies in Florida are inept and a scam (this was our 5th) but this one took the cake with respect to apathy about performing what you paid good money for.

I believe they have over charged me. I called to cancel so one pest company can do both jobs. I…read moretold them everyone has been great to deal with. One day my SO was out talking to one of their employees treating our lawn...he was told by the employee that if you cancel, your lawn could be destroyed. I wasn't home one day and my SO answered the phone and a person from their company tried to give him a nasty time on the phone...he hung up. When it was local years ago they were nice to deal with. Now they are in Jacksonville...I would no sooner get their bill and they'd send a nasty letter. threatening to take me to collections. I had to cancel with an employee in Texas...NEVER AGAIN. To further irritate me, you had to push a number to talk in English...last I knew, that was the US language!!!

My experience is the same as the only other review on here. They are difficult to do business with…read more(their treatment for pests is not effective) and VERY difficult to contact to terminate the services. Totally dissatisfied with this company.

Sadly, I lost my employment and have had to make some cutbacks to my budget…read more Even more sadly was that Orkin would have to be one of those cuts. Chloe from Orkin-Ocala Branch 224 was very helpful and considerate of my needs. She offered me many alternatives to remain active with Orkin. I was not willing to commit or even suggest committing to something that I was not sure I would be able to do. But I will if things improve for me put Orkin at the top of my list to renew. Thank You Orkin...Thank You Chloe Dennis-Inverness, FL

Orkin Ocala is Outstanding. If you want results - consistent results - Orkin is the only way to go…read more Thanks to Orkin Ocala's exceptional team of Matt, Dean and Stevie, my horse farm with 3 barns, a house, round pen, paddocks and manure and waste disposal areas have been rodent, termite, wasp free and virtually fly and mosquito free. I cannot thank my Orkin team enough after they came in and immediately addressed pest and rodent issues after a disastrous year with a national competitor who took my money and didn't kill much of anything. Matt is an exceptional service manager - so professional, caring and personable. Everyone needs a Matt! He is expert on the pests that plague Ocala and the most effective treatments, particularly for areas with pet and livestock exposure. What is the absolute best, though, is that Matt and Orkin are proactive problem solvers. We just did some landscaping and discovered scorpions and snakes. I got a response from Matt with a solution within 30 minutes! With regard to termite control, Dean is just amazing - the time he spent and methodical process he used to select the optimal bait locations and install the traps! He was at my farm for almost 3 days and even came on a Saturday morning to finish up and do a final inspection. The clients on my farm are happy. The horses and dogs are happy. I am happy and relieved. Orkin Ocala has been worth every penny. Thank you, Matt, Dean and Stevie!

Great, family owned company. Super responsive and quality work! Called them and they answered right…read moreaway and got us on the schedule for the very next day. Tech came prepared, inspected the home and then gave us a quote before trying to sell us on anything. Honest and hard working company, you can tell.

I have had many other companies service multiple properties of mine and have never had a more…read moreprofessional company. They walk the walk and not talk the talk. Some days it's raining and they don't show just to waste my hard earned money. Sometimes they have not called and no showed. But I have common sense and look outside and can figure out if they're coming or not. They have always answered the phone whenever I have a question, even silly ones.

We selected Evergreen from among three well qualified pest control firms we interviewed. The plan,…read moretiming and cost provided by Evergreen was clearly superior. Jean explained each step and answered all of our questions and concerns. Jean's professionalism and concern for the customer was evident throughout. The success of the program was everything hoped for and foundational to our establishing a continuing program of treatment. We strongly recommend their service. Chris and Rob

From the owner: Local family owned and operated!read more

When I am looked in the eye, greeted professionally, with a sold hand shake - things are off to a…read moregreat start! Wayne obviously knows his business, has a no bs demeanor, and went out of his way to ensure I knew what he was telling me was accurate (ie bring down the rat traps the last company left - with carcasses, from my attic). He took pictures of the hole the rodents were using and he sealed the hole! His fees are reasonable and if I hadn't just signed up with another quarterly pest control company literally 2 days ago, he'd have that business from me too! Turns out he did a termite job across the street just a couple months ago - and that neighbor went out of his way to catch-up with Wayne. He's a standup guy that does what he says he's going to do and takes pride in what he does. I've already recommended him to a friend in St Pete who suspects critters are squatting in her attic.

I had an emergency situation where rat droppings were found in a house I was about to sell. I…read morecalled Wayne from Quackenbush Quality Pest Service and told him of my problem. He came out the same day and did a thorough inspection of my house, inside, outside and up in the attic. He found the problem, which didn't turn out to be as bad as I had thought, and took care of everything. I especially appreciated that Wayne did not try to take advantage of my situation. He was professional, courteous and someone I would absolutely use again.

I had fire ants coming coming into my house. I called village pest and they came out promptly and…read moredid their job very professionally. I have a cat and dog and didn't have to worry about the products harming them at all. Very professional and great service. I would recommend them to friends and family.

We just purchased our Florida home, and was worried about bugs. I called Village Pest and they…read morecame out the very next day. Rob did a great job! He found 2 carpenter ant's nests, that I didn't even know was there. He was very patient in answering my multitude of questions. Professional in every way. The team did their job, and cleaned up afterward. Don't forget to ask him about scheduled pest control, he gave me a great price to come back and spray bi-monthly to keep the critters at bay.

These guys are great! Super friendly, johnny on the spot, thorough. They did my house inspection,…read moreand just recently completed a routine maintenance on my home. I highly recommend!

We have used accurate pest management for years. Everything from termite prevention to general…read morehouse pest prevention. The prices are always fair and we feel it's a great value for the services. Their owner takes pride in the work being done.