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Citizens State Bank

3.7 (3 reviews)
Open 8:30 am - 5:30 pm

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Services - Citizens State Bank

Personal banking

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2 years ago

Awesome bank! Very personable and love working with everyone here! Highly recommend.

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2 years ago

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3 years ago

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Jaime R.

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Community Choice Credit Union

Community Choice Credit Union

(9 reviews)

This bank is the most dishonest place to do business. I had to disputed billing charges with Latam…read moreairlines. I had to file the disputes 3 times over 3 months. They never filed them. I filed a complaint against the Dispute Manager. The day after she blocked my card without notice which is a violation of banking law. After being on the phone with customer service for 3 hours they informed the Dispute manager was to keep the block on my account until she finished investigation of my disputes, with had already been over 3 months. She also filed a fraud alert on my account which must have been shared with my other bank as they closed my account. I filed a complaint with the Banking Commission, the day after it was close several out of country online charges appeared. CCCU sent me an email altering they may be fraudulent. I ferified they were both via email and through an agent. The charges were pended at the time and set to be paid in 3 days. This same dispute manager removed my notice of fraud AND PAID THE CHARGES!!!! At this same time several card companies received false applications from us for credit!!!! This is not only unethical it is adding and abetting fraud. I don't know if this manger just leaked our data to these thieves or she was the thief herself and she was to receive the Adidas clothing which were the charges. All I know is this is the most dishonest bank I have ever delt with. I am out almost $3,000.00 at this point. At this point in time they had their lawyer send me FO&D letter. Well this dispute manager not only aided fraud, she also produced a fraud flag or fraud warning when I filed a complaint on her. This fraud allert was shared internatihionaly and the day she froze my funds and card my other bank account was cancelled! At this time I have retained coucil and we are going to push as hard as can be done to impose all criminal and civil charges against this scum!

in the nightmare of an experience that is identity theft, Roseanne @ the Wyandotte branch was an…read moreangel and truly went above and beyond to help resolve my issue :)

Citizens State Bank - banks - Updated May 2026

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