Great people walking at this bank they take their time and they don't rush you they are all kind…read moreand very caring!

Sorry I hate this bank. The online banking is SOOOO outdated and lame. And to this day I can hardly…read morefigure out their statements. I have almost never had a good experience going in either.

I moved to Milford over a year ago and had been banking with another bank that was closer to my…read moreprevious area. I wanted to see for myself what my local bank was like. I did read previous reviews of this bank but I went in and met with the customer service team anyways. They were great and very helpful when I was opening my accounts there. When I had questions about online banking, they were great and walked me through the questions I had to make it clearer and easier to navigate. I've now moved all my accounts to this bank and I've had nothing but top notch service from the staff there. Jeff C

New level of incompetency. In to open a CD. During application process made several spelling…read moremistakes. After 4th. Left the bank with my money

Went to inquire about a CD, met with Indu who took me right in and assisted with my inquiry. She…read morewas fantastic, personal and professional. I ended up with my CD, new checking and savings accounts, she ordered checks and a debit card. Now I have been with BOA since the 80,s and was very leary (scared) of making a change of banks but Indu assured me all was going to be better and easier. So glad I stopped in here and highly recommend Needham Bank!

I went to all the big banks to open an account none of them would do it because of some silly…read morealleged legal reason. Finally called here and they told me that was rubbish. They opened the account. Thank god for them. Later, I had an issue with my online account. I called and got a real person, she gave me her name, and fixed the problem. But wait, she called in few days to make sure all was working right. OMG. Yes. I am transferring all my accounts to this bank.

This is the main bank that I deal with .. and I wouldn't change it for the world. I love being able…read moreto go somewhere and have the same people working all the time- makes me feel comfortable, secure, and happy not like a lot of other businesses (especially banks) . I do have other a few accounts elsewhere.. which is why I can rate this specific bank - five stars and honestly say this is my favorite.. I would give 10 stars if I could. If you were looking for a new bank, this is it. Once you come here, you'll never go anywhere else.

The customer service at this branch is so welcoming. I have worked closely with Lora over the past…read morefew years because I needed home repairs. She was able to assist me with home loans that were affordable; plus she explained all my options in a way I understood all my options. The service at the front counter knows customers by first name once you go in there a few times. If you are looking for a small and welcoming bank; highly recommend Navigant Bank.

There are a few Chase branch locations in Providence, Rhode Island. I usually go to the Downtown…read moreProvidence and Thayer Street locations. This location is right on busy Thayer Street. The hours are Monday-Friday 9:00 AM - 5:00 PM; Sat 9:00 AM - 2:00 PM; and closed on Sunday. Like most businesses, Chase branches will be closed on federal holidays. I've frequented this Chase Bank branch location to use their ATMs or to speak to the teller many times since moving to Providence. There is usually always a security guard by the entrance. Recently, I came here because I needed foreign currency for a future international trip. I went to the teller and informed her of the amount I needed in JPY. The teller informed me of the current exchange rate and how much I would be charged. The bank exchange rate was close to the public exchange rate plus some fees. The teller informed me that the money will arrive in 1-2 days and they will give me a call. On the transaction summary receipt, it shows the foreign amount, exchange rate, US amount, and that foreign exchange rates include spreads paid to chase and our vendors and may vary from rates quoted publicly. The next day, I got a call that the money arrived and to bring ID to pick it up. It was a very simple and quick process.

Nice and convenient Chase Bank on Thayer St, probably a top choice for college kids to do their…read morebanking. I went to use their ATM, where you have to swipe your card before being allowed to step into the bank. Good security measure. There were two ATMs with large screens and nice climate controlled area. This bank is located near the intersection with Waterman St.

Been banking with Webster Five since I was 10yrs old (when they handed out "penny, nickel and dime…read morecards" where kids could save their change and start their own bank account). Had other accounts at other banks, but those banks sometimes were too pushy with promotions, or their monthly charges for your accounts made me go back to the no thrills, very friendly, Webster Five. (Where "everybody knows your name"!!) They are always ready to answer questions, help you when you forgot your online password after closing time, and have the dog biscuit ready when the see the dog via the 'drive-up window. I have NEVER had even the slightest issue with anything dealing with them. and As far as I am concerned I would rate them higher then any other bank.

I love my small town bank. Real free checking and great customer service. I stop at this branch…read morefairly often. The tellers are always friendly, . The customer service here has been awesome. They've handled a few problems for me quite painlessly and have helped me open accounts for my kids with ease and little wait. Two ATMs located here. One at the entrance (located in the rear, along with plenty of parking) and one drive thru.

I don't know why this bank gets negative reviews. Honestly, I have had great service. My daughter…read morehas Autism and they were helpful with setting up a joint account for her and myself. They answer all my questions kindly and respectfully. I find the staff considerate when I do have to deal with an issue and feel stressed out. The website is well done. It is easy to look at the accounts easily rather than having them buried under layers like Bank of America does on their site. Don't disregard this place so easily. I often use the Southbridge location. Maybe that affects things with different personnel. Trust me, they are worth doing business with. And it is comforting in this big world to go where Everyone knows your name and is always glad you came.

The "stars" name for this review summaries the services of this bank best - "Could've been better"…read more This basically summaries the outdated banking system that they offer, the limited services they offer on the online banking app they provide - but they are not shy into charging the new fees for the insufficient funds (days later - $32) for transactions they post (delayed). Not trustworthy at all in providing accurate and up to date services.

I should have reviewed them long ago…read more When I moved down to Foxboro about 10 years ago, I was pleasantly surprised that I didn't need to change banks (having come from the South Shore). RFCU had a branch in Mansfield, and soon had branches in neighboring towns. Free checking, friendly tellers, free coin machine and redemption, and they're on the SUM network which means I'm never far from an ATM. I've only ever had one or two minor issues and they were handled promptly by tellers or customer service folks via phone. PS- They have real humans answering their phones!

As great as the folks are in the branch, we must not forget the great job done by the customer…read moreservice experts on the phone. Granted its pretty much a normal business hours thing, but they have always been so helpful and so pleasant whenever I have called. Anything from small transfers to the kids' accounts to major problems, they do a fantastic job !! All the more reason why RFCU will always be our bank.