I recently opened a checking and savings account with Coastway and couldn't be happier. As a big…read morebanking customer with Bank of America I am always disappointed with the service. From mystery fees, to terrible automated customer service calls when I have an issue, I always hate using Bank of America beyond the ATM. I frequent the Cranston location as the staff here are always wonderful. Megan, the branch manager, is always pleasant and extremely helpful whenever I have special needs. I went in with my boyfriend to fill out an application for a secured credit card and she personally walked us through the process step by step. She even followed up with a couple of calls to give me status reports as she got notifications of approval. The tellers there are always sweet and smiling, chatting with me about different things. The tellers make a personal connection with me every time my boyfriend and I come in. They even give my dog treats in the drive-thru when she is with me on my errands. I highly recommend Coastway to anyone looking for a more personal banking experience. Here you always feel like a person and not another account number. I look forward to moving more of my primary banking services over to Coastway.

Just refinanced my vehicle at GFCU and the process was great. I applied for my loan using the…read moreonline application on the website, emailed the necessary documents and signed all loan documents with ESign and got a great rate. The entire process was completed within a few hours. Very fast and efficient. if you are looking to refinance your vehicle, I highly recommend GoldmarkFCU. Thank you.

as far as I'm concerned, credit unions have always been much better than using banks for different…read morethings and for different reasons I really wish I had joined Goldmark long before I did everybody seems accommodating And willing to help us

Great bank, very clean inside. Tiffany the branch manager is the best!! Highly recommend BCSB :-)read more

This is a fantastic place to do business. The people who work here are so far beyond helpful, I…read morecan't believe I am reviewing a bank! As a small business, I get their (free) check scanner and so I do not have to leave the desk to make that deposit. Savings accounts earn interest. (whoa! lol) One reason they call it FREEdom bank is free from those horrid bank charges. They just have different business model, and it is sooo consumer friendly. Check 'em out! And oh! ...dog biscuits at the drive-thru when you have to make those cash deposits!!

This is a Strong Branch! Superior Customer Service is what…read morekeeps me a Citizen's customer. Everyone that works here is well trained, pleasant, and bright. Especially, Gladys. Thank you Gladys for being amazing at what you do and being an amazing person! This branch is also very clean and well maintained with good parking. Five Stars!

If you are not Hispanic, expect to be treated differently! I frequently come to this bank often and…read moreat times I have worn a hat. Numerous times have I been asked to take it off let alone there are other customers before me wearing hats. I have noticed that they have been hispanic and males at that. So why is it that I am asked to take mine off but they are allowed to keep theirs on??? And when I mention it, that's when they ask the other person to take theirs off???????!

I have their app., and want to make extra payments on my loan, but the app. isn't working right. I…read morecalled them, they opened a ticket for app., but don't know when I'll hear from them. I asked if she could take the payment on the phone, yes, for $10. I said she should do it for free because it's their app that's not working right. So, I either wait indefinitely for them to fix it, or drive 45 minutes each way to do it in person. When this loan is paid, they've seen the last of my business.

Hesitated to switch banks, but so worth it. Completive rates, great rewards in credit cards,…read moreinterest on checking, foreign ATM rebates, what's not to like?

Love the personalized service here. Conveniently located for me as I work in East Providence…read more Everyone there goes out of there way to accommodate you. It's a one stop credit union. I applied for a loan and got a better rate than my other two banks. I have money directly deposited to them and they break it up to pay my loan, savings and clubs for Christmas and vacation.

I have been an account holder since this branch opened…read more There has not been a time I wasn't treated in a professional, courteous, and friendly manner. Some of the original staff call me Mr. Name, nice to be remembered. Almost never a wait inside and most times you are first or second in drive thru. Safe deposit boxes offered. ATM inside and a drive up also. Grounds are well kept and always clean. It was the first bank in the area. I just like being treated as a person, not like I am lucky to bank here. A great banking choice if you want to be appreciated.

A bank located inside a Stop and Shop. Actually just a counter with a couple of tellers. Not a bad…read moreidea because it makes things convenient but this particular counter is located right behind the registers where people are trying to get out. It gets extremely crowded at times and with the people trying to get out of the store and others trying to get to the bank tellers it can get totally chaotic. This is probably the worse place in the whole store to put the bank. Part of the problem is that people finish their shopping and try to negotiate a heavy carriage of groceries into the bank lines. Not a good idea. I don't know how many times I have had a foot run over by some idiot trying to push a carriage into a small roped off line. Plus the courtesy is right next to the bank and again behind the registers, so you literally have to fight you way through little kids running around and old ladies just standing in the way with blank looks on their faces to get into a bank line. The actually bank tellers have always been polite and quick if not particular friendly. How could they be with all this chaos going on around them. Even though at quiet times this bank location can be convenient I usually prefer to go to one of the other branches. The screaming kids and vacuous old ladies are just too much for me.

The tellers at this branch are very nice and always helpful. There is never a very big line as it…read morealways seems to be fully staffed. One of the best Citizens's I have ever been to!