Embold has now left both of my children strandad away from home without access to their bank…read moreaccounts. I have spent considerable time to have their accounts reactivated, but it seems to take an act of congress to have them turned back on. It is not due to a lack of money, or overdraft, I was told it was their algorithms. It seems Embold is more interested in expanding then taking care of their customers....

Run.....Trust me, grab your money and run. I went in today to deposit cash from my garage sale…read more There are no longer tellers. They made me use the ATM to deposit. The ATM only accepts 50 bills at a time. It took me 35 minutes to make the deposit. They do not value your time or mine. I just took all of my money and went to OnPoint. You should too. They have a few live people in there working on loans and such that can take your cash, however you have to wait an hour to see them or make an appointment. I started an account there in 1992. It's a bummer. I guess this is what I needed since they also use their members money(they claim to be member owned/non-profit) to support DRAG shows for the OC Children's theater and children. That's a strange thing for a bank to support.

I get off work 530pm every day and I work the same hours during their business hours, including…read moreweekend. I got off today early so I can make it there and I got there at the front doors at 4:58pm and when I walked in the second doors were already locked and there was customers in line inside, and I looked at the lady to see if she was gonna service me instead they stood there and laughed at me, especially after I let them know that I just got off work and it's important because I won't have the another opportunity during the week to try to take care of my business with them.. this place is lousy. They took two weeks to cash a check and I have been doing business with them for over two years and they've been pretty lousy lately especially this location. So imagine somebody holding your money and when you need it for two minutes, you cannot get it. Why hold your money with these people when they won't give you the opportunity to access your money. I would not recommend to come to this bank of America. I'm actually planning on dropping them completely. I also run a business and I work for a business never would we turn down a customer or laugh at them especially when it's not even 5 o'clock yet they're supposed to run until five and they had customers inside. This is ridiculous. These people must really not want to work.

Bank of America will take your money and lie about the reason. Bank of China should be there name…read more I'm forced to hire an attorney to recover my money. 40k is what they've taken from me!!!

I am a business owner, and I went to the Oregon City branch to make a deposit. Typically, there is…read morea merchant teller line, and I saw that the window that was marked "merchant teller" had someone at the window, so I got in line there. The woman in front of me was talking for about five minutes with the supervisor of the tellers about a deed she had in Texas, and after waiting, and after about six other people came in after me and got into the regular teller line, the supervisor told me that there was no longer a merchant teller line. I pointed out to her that there was a sign indicating that that window was for merchants, but she told me that didn't matter, I had to go to the back of the regular line and wait my turn. I decided that I would try the ATM just outside, and as per usual, their outdated ATM would only accept one of my eight checks. I then ran some errands and came back when there weren't so many people in line. Given my earlier experience , I learned my lesson, and I got in the regular line. I noticed that there was a man in the merchant teller line waiting for someone else to finish her business. When I saw that the teller at the merchant window was finished with her customer, the supervisor of tellers came to the window and told the gentleman in front of me in the regular line that he needed to wait for the man who was in the merchant teller line to be taken care of. The supervisor then chatted it up with this customer, and when it came time for me to go to this window, she realized that she had given me the shaft once again and made sure to walk away so that I couldn't talk to her about what happened or even see her. I guess croneyism is alive and well in Oregon City at the Wells Fargo. I would recommend going someplace else. Other banks have ATMs that actually take checks, and they actually have tellers who have a sense of professionalism.

If I have to go into a bank, this is the one I will choose. I will even go out of my way. The…read moretellers are amazing. They're super nice and actually care about you. I'm even on a first name basis with a couple girls. They're friendly and like to chat. I once got in a conversation with one teller about white leather couches while buying a roll of quarters that lasted 15 minutes (thankfully no one was in line behind me!). Great group of people.

I have been with US Bank for 34 years in Oregon city, Never had a NSF check, Two credit cards and a…read moreCD and a savings account , I have a 775 credit score and one day talking to the Branch Manager of the hill top branch about politics and Elon Musk, She closed my account and froze all my money and told me to never come back, She said that I have been Scammed by Musk and they want no part of it, that was the furthest from the truth as my account NEVER was in jeopardy at all it was just a comment I made to her about the money the government said on the news we could get back. their business ethics, dishonesty and complete lack of integrity that US bank hilltop manager has is uncalled for, you don't treat your customers that way, SO BEWARE

The Oregon City branch Josette has been great. I am not sure if it was the person with the Colorado…read morebranch, Chandra James who did the line of credit or Benjamin Kethsalinh who emailed me that my new line of credit was approved who is based on Minnesota.

One of the many attributes that a small, financially savvy lender like Lewis & Clark bank offers is…read moreflexibility. My representative, Brittany Goss, is fantastic. She makes it possible so that my clients are able to work on the commercial buildings they build by providing them loans that other banks my not have the flexibility of writing. Not only does Lewis & Clark do the big stuff, they also work with individuals on personal banking. We're super lucky in Oregon City to have them.

From the owner: Formerly Lewis & Clark Bank. Acquired 2026read more

I've banked with Bank of the West for the last 15+ years…read more I'm closing my account and moving on!! We've had my husbands payroll check deposited in our account from the same company for the last three years. We had a paper check from his company cut to us and bank of the west decided our account doesn't have enough money put into into on a regular basis to release our money to us. Which is absolute bull. There are thousands of dollars deposited monthly. So they put a 10 day hold on a pay roll check and a hold on an IRS tax refund check. Since when doesn't the government bounce checks? I was told that "some people, are ok with holds being placed on their money" and that "it's not like you can't spend your money, you have a goldline account." Which translated means "use your overdraft protection so we can collect fees on you every time you overdraft. After COUNTLESS phone calls I'm in the process of getting the holds reversed and getting our money released to us. Soon as that happens, my account will be closed and I'll be moving on to a credit union where I should have been banking to begin with.

This is the worst bank I have ever used, and this particularly branch in Oregon City is the worst…read more I have been treated incredible poorly by their employees and their branch manager, Leslie Ramsey. When opening my account, I inquired about check holds and was told it was a one day hold period with some funds released right away. However, they hold new account checks for 9 business days. While out of town for work, I had my co-worker deposit my check for me, but I didn't receive my money as I should. After calling around, it was determined that they would hold my check for those 9 business days. I spoke with Leslie Ramsey, branch manager, about this stating that this check was the only current money I had and needed it to buy groceries and fuel to get to work. Additionally, I had a very important payment I needed to make regarding my car that was already late because of this check hold. She said she would investigate it, but refused to release any of my paycheck so I could just get by. It has now been over a week since I got paid, and have received no money from it. The check cleared my employers account days ago, and so far no one can explain to me why I don't have my money. Leslie and her fellow employees at this branch showed no compassion and were brazen and rude to me. Leslie said she would get back to me in 48 hours, and I have still heard nothing from her and she hasn't returned my calls. I am infuriated by how this situation is being handled. There have been serious repercussions from not having this money available to me including late fees for bills, car getting repossessed, and being unable to feed myself this last week. Suffice it to say, I will no longer be banking at any locations, but caution anyone using the location in Oregon City. Leslie Ramsey and her team need to be mindful of how they handle situations and make sure they give out correct information. I feel they need to disclose to any new account holders about the 9 business day hold on checks regardless of someone going out of their way to ask about it. The fact that they don't is shady and unprecedented. While I am still awaiting the release of my funds, I have been told it will be available on the 4th, the day before I get paid again. There were so many opportunities to do the right thing, yet Leslie and her team have failed. This has been a travesty for me and have sought counsel. My lawyer will ensure the parties involved are held accountable.

I had been on hold for 40 min just to get my checking account balance. 40 minutes is unacceptable…read more I even said I have been waiting 40 minutes and she was like, " it's a busy time." 40 MINUTES for my own personal checking information is completely unacceptable. I'm so mad right now.

Hard to believe a financial institution that is good on customer service is so poor at protecting…read morethe money of the customers. While refunds did happen quickly there have been no changes to procedures or protections put into place to protect you from fraud/embezzlement. We have been victims of check fraud with this branch multiple times where checks with no information on me or the bank is shown, but the routing number was to my account. No fail safe to review the check, no fail safe for large funds, no fail safe to review check details, nothing. Given the accuracy of the efforts it is hard to be certain if this is an inside issue or external and the bank won't discuss anything or advise to any changes being made. Ultimately the only option was to move funds or lock accounts. Others in Oregon City should be aware as this is likely a wide spread issue and they are just hoping to hide from the situation. I removed an earlier post from two weeks ago in hopes we would get something to help us feel safe with this location, alas nothing. Be wary with your funds and i suggest seeking out any other financial institution. Both fraud cases involved losses of over $40,000. If i don't say something, then i am just a part of the problem in a community. Watch out!

Absolutely love everyone there! Been a customer for 6 or so years and it has been the best bank…read moreI've been with so far. I was disappointed when I moved out of the Fred Meyers due to convenience, but love the drive thru option available now. But got to give a shout out to Kyle who helped my daughter and I yesterday. Not only was he helpful but was really friendly and kept it from getting full and had us laughing. I suffer from chronic migraines and no matter the time of day I come in wearing sun glasses to help with their bright lights, they have never looked at me funny or asked questions when it's dark outside and I stroll in with them on. When I feel icky from them they have been good at getting things done in a fast and efficient manner to help me get out as fast as possible.

I have my business, personal, truck loan and home mortgage accounts through Chase Bank. Two weeks…read moreago I go in the Oregon City branch on Molalla Ave (inside Fred Meyer) to open another business account. I had told the branch manager that I was going to do so within that week the week before. He failed to mention that he was going on vacation that week. Upon arrival with my documents I was told that there was no one there to open an account for me. I was told to open a business account there needed to be a manager's approval. I was going to Molalla (the city) anyway so I went to that branch and was told there wasn't a manager there either but they could fax the documents to the Canby Branch and get the manager's approval. That branch got it done and I even received a call last week from the Molalla branch account person checking in on me and my new business account. Fast forward to today. I go into my local branch, again the Chase Bank in the Oregon City Fred Meyer, to purchase a cashier's check. something I do regularly. I was using my business debit card to log into their system. A couple of months ago I was told they would start charging $8 but I could still use my personal debit to log in and get the cashier's check without charge. Last month I used my personal debit card in the Canby Chase Bank and was asked if I wanted my business name on it. Of course I did so I said yes. Today I logged in with my personal checking and as it was being filled out the bank teller asked if I wanted my business name on the cashier's check. I said yes and she said said she needed to get the manager's signature. I waited while I heard the manager talking to another person behind me in the cubicle and then he arrives beside the teller. Upon seeing what was needed he says the policy says that my business name can't be overridden to the check so he won't do it. I told him about the other branch doing it for me and he says I should go there but he wasn't going to do it. I told him about the other branch being able to open a business account for me without a manager present and he surly says "so, why do you think I work 6 days a week?". With that he walks away. Isn't a business running seamlessly and smoothly without the manager present a sign of a good management? Do I want to discuss my banking needs with this manager? No, I wouldn't trust him to give me good accurate advice. In the future I am going to avoid this branch and start changing my accounts over to other banks.

This bank doesn't know how to order you a new card with new numbers, from the bank only how to…read moreorder you the same exact card with the same numbers !!! That's crazy. key banks a pretty useless bank as this easily could be changed, because the people inputing the problem, understand the problem, like normal customers!! if they were an executive could just solve it, it's kinda corporate key banks fault, but bottom of the line if I can't go in ask for a new card, and get one in that same week it's 1980 bank at best and even when I got my card with the same numbers on it they couldn't figure out how to get me a new card with new numbers!! So apparently it's always been a problem and if you call key bank to dispute a transaction they shut your card down, not a bank that uses AI or intelligence know to humans across platforms, also every person that you call into that shuts your card down is Indian which isn't fun, then they act like they are not as smart as someone that could just solve the single transaction dispute, Won't work with key bank you lost a customer that easily could've solved every problem key bank has but no one at key bank is even allowed to solve it either, I even asked if you could make me an account with 2,000 and order a card to that but they didn't know how to do that either, then I would just close the account then move the money, these people are slow at progression holding normal consumers bank

This has been our "hometown bank" for 25 years and I can honestly say that they have been great to…read morework with, even through several different incarnations of staff. When there has been a problem, they've fixed it, with a flexibility you might not expect from a national bank, and a readiness to help find solutions that are in the best interests of the customer.