I've received stellar service every time I've stopped in to for transactions at the Third Street…read morelocation.

Ive banked with First Federal for about 15 plus years now. I've never had any horrible experiences,…read more but I've never had any memorably good ones either. Drive up window times in line have been soo long now.. I waited at the window line for about 20 minutes before getting to talk to the teller. Once I was able to do my transaction the bank teller called me and told me I needed to come back and sign some stuff. I get mistakes happen but it seems to be a recurring theme with first federal. It's the second trips I have to make to the bank to recorder the first visit that has annoyed me enough to close my account. I also have received very weird interactions over the past few years ESPECIALLY at the Amity branch. I'm not sure why they act so stuck up and bothered... I asked to have a print off of my monthly statement and the older man managing something was really rude and acted like I had just asked him to handwrite me an essay or something. I pay to bank here, and I shouldn't have to beg to be treated like a customer. Cherrie Schaff is extremely nice and kind and was always my "go to" at first federal. If anyone should be implementing and training workers on diversity and better treatment universally- it should be her.. I will Never bank with first federal again, But if you do just advocate for yourself so they don't mess up your stuff and don't treat you like shit.

Onpoint is no longer a friendly neighborhood credit union. Absolute blood thirsty corporate…read morepirates. Got 2 months behind on my car payment *laid off and dealing with unemployment* called in to make a payment, they said two payments please we repo your car. They repoed it the next day

I was recently emancipated( for those who don't know what being emancipated is, I can legally make…read moremy own decisions as an 18 could at the age of 16 or 17 without a parent or guardian approval or signature) I called this specific bank to open an bank account and I told them that I had the paperwork to prove I am emancipated and they told me they would call back by the end of the next business day I got the call and told me that I couldn't open a bank account because I'm not 18 years old and if I did want to open a bank account I would need a parent to sign the account with them. A picture below

The staff are always very helpful every time I stop Im, whether it be to cash a check, look at a…read moreloan, or just withdraw from my account. I've always had a good experience and I have banked with Wells Fargo for about 15 years. So, they do great job! Keep it up guys!

Poorest service of any bank I have ever had to deal with. No respect for customers and even less if…read moreyou don't hold an account with them. Should be no stars but there's not an option for that.

DO NOT, I repeat, DO NOT try to open a business account here. For personal banking services they're…read moreokay, but for business services are TERRIBLE. They have "lost" transactions multiple times, and never apologize. They find some excuse, like it was a computer glitch or something. They never admit it was their fault. HORRIBLE customer support.

The tellers are amazing, but I hate having to go here. When you first walk in you get hit in the…read moreface with cheap aerosol heavy in the air like they emptied an entire can making it hard to breathe.

Home Town Bank--Run by Home Town Folks. Best Place to Bank for Sure! There are branches in…read moreMcMinnville and Newberg too. The folks are friendly and helpful. Full Service. No need to drive to McMinnville or Salem.

Good customer service by one of the employees, but overall super grumpy, and miserable staff. I've…read morebeen with First Federal for over twenty years, and up until recently I've never had any issues. The new manager at the Amity location name Tara is extremely unprofessional, rude, and incredibly unfriendly. I gave the bank a chance for the last year or two, but everytime I go in it's as if I'm invonveincing them. The manager always, and if you go on you will see, seems miserable. No hello, no how are you, no smile, just radiates bad customer service. I will continue to drive to McMinville to bank and it's because of people and experiences like this, and I'm not the only one who has noticed this new change. Do not bank here if you want to be treated well.

Friendliest banking ever, they know me by name and that's what a small town bank is supposed to be.read more

Our entire family relocated to the area to provide care for my mother with advanced stage dementia,…read moreso wanted to change to a local bank. Even with a POA in hand (which has been in effect for years with no prior issues) and an offer for in-person identification of whatever was needed, they would not open an account for her. Don't go here if you have a disability. They broke major ADA law and discriminated based on improper training. The other credit union down the road was happy to work with us and very professional and accommodating. Four of my family members bank with Embold but will be changing to the other banking institution now just to drive home the point of supporting businesses who operate with basic human decency and try to find solutions instead of making things overly complicated. I feel it's important that the general public is aware that there are more ethical places to entrust their personal banking to. Additionally, the new hire (whom I believe her name is also Jessica) could use a brush up in effective communication and listening skills and how to properly represent a company when a banking client has a sensitive and already stressful life scenario. Continuing education for your staff is highly recommended. Do better Embold McMinnville!

We have had our account for several years . We were compromised several years ago and they did a…read morepretty decent job of getting us back on track. However our biggest complaint is the ATM fees we would get hit by the bank and the fees would be $14.00 and they are really quick to hit your account . The other thing is when depositing larger amounts the bank does not allow you to get most of that for several days . That does not work to well for vehicle payments . Plus ever since covid you can't go into any branch to get service . Very disappointed went with a better bank and credit union .

Don't get me wrong, I like this branch and my apologies to the staff. What I do not like one bit…read moreis having to drive 40 miles (one way), to get to a Chase Bank. For goodness sake, there's a casino in Lincoln City - but the nearest Chase branch is either a drive to Newport or McMinnville. The Oregon Coast is hopping, where's Chase?

I don't do reviews or much social media but I have to shout out a YES for US Bank, 3rd St. downtown…read moreMcMinnville, Or. They treat me with respect dignity and make me feel like I am part of their family. They have always tried to help me and never treated me poorly. I just love the people there. Trish has helped me through a long rough road with my parents. She is a diamond in that bank , all of them are! I have had to use a couple other banks in McMinnville and they just do not approach the level of customer service that Usbank will provide. Do yourself a favor and move to the real bank in town! Thank you third Street guys, you really are the best!

Been at US Bank McMinnville Branch since 1974. I really appreciated being there and was treated…read morewith respect until recent. For whatever reason, we were hacked twice in the last four months. The first time the branch closed all of our accounts and reopened new accounts, really seemed like they cared. Second time of being hacked they did nothing, went to the bank three days later to try and get accounts closed and open new as we did before, but the Local branch manager came out and responded that we need to find a different bank. Not sure what to think of this as we have always had positive dealings with this branch but is she telling me US Bank doesn't want our business or is she saying she doesn't feel the bank can keep our money safe. Note she is a fairly new branch manager. I went to a different bank in town and believe me I would never go back to US Bank for anything. They have changed and not for the better. Do yourself a favor and go elsewhere this branch of US Banks simply needs to close.