Disorganized and Unreliable - Avoid Citiguard
Citiguard has been one of the most disorganized companies I've ever had to deal with. Upon purchasing a commercial property in Bakersfield, we discovered that the former owners had been paying over $4,000 a month for one security guard who simply walked the 5 floors and drove through the parking lot once per night. The value for service was already questionable.
But the real problems started when we tried to clarify the terms of service. The Citiguard office couldn't tell us if there was an actual contract in place, or what the guard's duties included. First, we were told it was a month-to-month agreement--then we were told there was a contract. When we asked for a copy of that contract, they either couldn't or wouldn't provide it.
The lack of transparency, communication, and organization is staggering. I would not recommend Citiguard to anyone looking for reliable and professional security services. There are better options out there. read more