We were on road leading to a fish camp after Hurricane Milton with our son who ran through a mud…read morepuddle and truck cut off. They responded and were very thorough to get the truck towed in the small area that he had to maneuver to get out of there in the dark. They kept in touch with us from the time they responded to our call until the truck was dropped off for repairs. So appreciative of James for responding during a stressful time.

This company in my opinion is shitty. I got an ETA of 28 minutes. They picked up another job…read moreextending my wait time and then the dastardly canceled on me. Lackluster greedy for money scandals in my opinion

Vama Vann was an awesome driver and very knowledgeable on how to get my vehicle out of a tight…read moreparking space when it would not crank while sitting at Best Buy in Gainesville. GTS has an awesome dude working for them and did a great job! Thanks, Vann for all your help!

After leaving the gym, I went to turn on my car and the battery had died. Thankfully, I have AAA…read moreand gave them a call. They were able to get me connected with Gainesville Towing Service to service me. Thankfully with AAA it does give a bit of a discount for a new battery and received a good quote. The company quoted me a wait time of 20 minutes or so as it was 5pm traffic time. The driver was in communication with me as it took longer than 20 minutes. About 40 minutes later, my driver arrived and apologized for the wait and did explain he was on the driver available and was coming from the opposite side of town. He did his diagnostic test and confirmed my battery was pretty much on its way out. The service in total took about 15 minutes and was seamless. I do appreciate his professionalism in spite of AAA's miscommunication via text service about the wait time.

Body shop closed but I hope they still do towing. Fastest, kindest towing i have ever used. I had…read morewaited for AAA for hours and called Max's (Pickle) on suggestion of my mechanic. Complete relief. A few years back, he even took me home. Love them!

I called almost every towing company in town and they were 2 hours away and kept raising their…read moreprices. I called Max and got towed in less than 30 minutes for $65. The driver was really friendly and helpful. I think his name was Pickel.

Great customer service, spoke with Jay. Explained my issue he was able to come out right away (with…read morea quote readily available) as well as reasonable. Pick up my tire came back 30 minutes later slapped on a new tire.

PLEASE READ PLEASE READ.....HE IS JUST LOOKING FOR THE NEXT PERSON HE CAN RIP OFF. THE COPS ARE…read moreALSO INVOLVED I WILL POST ALL THAT INFORMATION ALSO. My air did work why driving. Now it doesn't work at all. So he made the situation worse not better. For the love of god pleases don't use this guy. I paid him in my review you can see where he was paid and never completed it. He never came back after the first day and I paid him. I read the reviews and decided I would give him a try anyway. Please please take this review seriously. I explained to him I was a single mom and he did not mind taking my money at all. Please be warned.

If I could give zero stars, I would. The staff at Elite Towing were unbelievably rude and pushy…read morefrom the start. They acted like we were an inconvenience, and even tried to throw us out on the curb with all our luggage -- literally saying it wasn't their problem. When we contacted management, we expected someone to step in and make things right. Instead, they said they understood why their employees were being rude and told us they'd "pull away," but by then the truck was already gone. Absolutely unprofessional, no compassion, and no accountability. If you value basic respect or customer service, stay far away from Elite Towing. Also to note, the driver was smoking around my pregnant wife and texting and driving.

I have has a commercial account for several years. I have walked away from this company several…read moretimes and keep going back due to their location. Today is the last straw. The driver was very polite as he basically told me to F Off. I wanted the driveshaft pulled on my commercial truck and the driver wanted to pull the axel. Every other driver has pulled the driveshaft on this truck. It's simple to pull the axle and you don't have to crawl under the truck. The driver told me he would only tow it by pulling the axel and he would t pull the driveshaft. As I called dispatch, the driver started setting the truck back on the ground. He had pulled one of the rear tires onto a wood block, crushing it nearly to the rim because the truck was loaded. He didn't see any issues with causing that much stress to a drive tire. Dispatch sided with the driver and I told them to close my account. In the past I have had extremely long wait times, poor communication, and argumentative management. On the same note, I have had drivers who have gone above and beyond as well. But the company as a whole is not good.

Flat bed towing all the way to Sanford! Tommy, the driver, was very personable,professional and…read moreknowledgeable. He was so nice. The price was acceptable since it was before a holiday. Would definitely ask for them again!

Mwp road service help me with a flat tire . They were quick and nice. Thank you for getting me back…read moreon the road.