The only BOA in town and the staff is full of people who have no clue what they are doing…read more Disgustingly not helpful, prejudice against elderly people. Natasha has the nastiest attitude. She does not try to help her staff nor the people who come into the bank for assistance. I do not recommend anyone does business with this branch. Horrible horrible customer service!

If you want a bank with great customer service, go here. All the tellers know your name and are…read moresuper friendly. They are honest and helpful. There are never lines, and the atmosphere is very relaxed. You can really tell everyone here enjoys their work. They interact like a big family. Pros: Always parking Plenty of safety deposit box's Atm in front Cons: the guy they recently hired to keep non patrons from parking there is sometimes not nice to the actual patrons which is an issue. This guy is Way too aggressive. But they probably won't keep him long.

Hey. It's a bank. What do you you want?…read more They have free coffee or tea. Lines are usually short. Safe deposit boxes with a private rooms to open them, etc. Free lollypops.

This branch manager was VERY unprofessional as well as their associates. They claimed they called…read moremy business the verify a transaction when it never happened. When he called me he was rude and argumentative. Beware stay away from this branch.

From the owner: Dime delivers financial services of the highest quality by relying on traditional, time-honored…read moreprinciples like personal service and good, honest value. As a trusted community bank for over 150 years, we have deep roots in the communities we serve, and our customers have come to trust Dime for their personal and business banking needs, for business financing, and for financial guidance. Honoring that trust is our most important mission, and by doing so, we will deliver superior results not only for our customers, but for our communities, our employees, and our shareholders.

Amazing branch. Faith in Chase restored. Stephanie was very helpful in taking time to fully…read moreunderstand and assist with my issue. Always going back here. Excellent service!

The staff were helpful & smart. Location is convenient as well. Very sad that they permanently…read moreclosed this branch this week.

Friendly staff at counters. I personally dont bank with chase but the lady today asked if i bank…read morewith them and since i told them no she said well we offer a lot of different things if you want come back another time and we can discuss what we offer here. I thought it was a very sweet gesture

Professional, friendly, knowledgable and most of all prompt service! I've been to a lot of Chase…read morebranches over the years and this one is the best !

I took my 92 year old mother to your branch this morning to: (1) deposit 2 pension checks totaling…read moreover $7k; and (2) withdraw $2,500 in cash. The manager refused to give my mother her money because she didn't have a debit card or cell phone (to get a code). She has never had a debit card. She doesn't use a cell phone. She was standing in line, with her drivers license and other ID. She's been banking at that beach for 20 years. The teller knew and recognized her. And-- she has well over $100k in her account. This is outrageous! You should be ashamed of yourselves, and that manager should be fired.

I would give zero stars if possible. I needed to open an estate account. The person at the desk was…read moreclueless. This branch could care less if you have an account. They are not here to help you. Poorly run branch. Avoid!!

Need more tellers This branch is one of the worst branches…read more Customers are ignored Not open on Saturday I've been a BOA customer for a long time I think it's time for a change Much better competition with better rates out there

There is not too much I can say about a "bank branch" the than this location is large, really large…read morewith plenty of bankers to help you out. The ATM is located right on Plandome Rd., plenty of parking in the lot behind the branch and there is very easy access both in and out. The staff here is extremely friendly and helpful. I have already used both the individual bankers, as well as the tellers. Again, all extremely helpful and friendly. If you're a BOA customer, I recommend this location as a complete one stop shop.