Called ahead of time to see if this location was open due to the pandemic as all banks are not…read moreopen. They were open for banking. There customer service here is beyond excellent!!!! Plenty parking , all safety protocols are in place. Only down fall is if there is a line there is no shelter in case weather changes.

This place definitely deserves 0 stars. We arrived to close an account and they told us it was 20…read moreminute wait and it turned into an hour wait. There was only one desk accountant and he ended going to lunch. The manager who told us the wait time did not let us know us know that there was an appointment coming in and he said it might be longer wait and we were the only one waiting! It would be helpful if they had a physical waitlist paper to sign in or a kiosk so you can know realistically the wait time. The line for the window attendants also had at least a 15-20 minute wait. The manager mentioned that we could do it over the phone but we had already waited an hour I'm not going to wait another hour on the phone!

This is the closest Chase to me so if I need to do a transaction I will go to this one…read more The inside is pretty basic. I never really need to go up to the teller but there always seems to be a big line with only a few workers at the front so this may pose an issue if you are in a rush. The ATMS inside are pretty nice. The outside ones are a little rougher looking but get the job done. There usually is people outside so that has never been a concern for me but I can see if there is no one there how it can be a little worrisome to do transactions outside. The biggest issue here is parking. The parking lot is a decent size but people from around the neighborhood seems to park here which can cause there to be less parking at busy times. Then there is the issue of people parking their car in the red to use the ATM. If there is traffic on the other side waiting for the light this just causes a backup and people will usually honk until they decide to move. Its always an issue at tis location. Its a decent location but with all the traffic and issues with parking if I can avoid having to get down then ill wait until I can get to another location.

This branch has got to be the worst branch of chase. It's ghetto and people are not friendly and…read morenot courteous or professional. The area alone is disgusting. I never have problems with deposit. This branch always gives me trouble. I will not be going here again. Other chase banks are generally friendly, and not have attitudes. The management needs to have a courteous class for their staffing. Depositing a check not cashing a check shouldn't be a difficult task. This bank ranks 1 out of 10

This review is for night time atm use. Location is…read moreinteresting, it sits in between a church and a dollar tree store. Parking is a bit difficult because the spots are tighy and the lane is one way. If you miss a spot you have to drive all the way around again. I've only gone a couple of times and each time I have gone we were approached by people asking for money. It's the type of location where I wouldn't go by myself and I am always keeping a eye out for my surroundings. I feel the same way about the chase bank down the street. Hope this helps!

I waited an excessive amount of time to be assisted because the teller was engaged in a prolonged…read morepersonal conversation with another customer. SPEED IT UP!

Came to open my nephews first savings account and was helped by Valerie. Was treated completely…read morevery professionally and kindly.

Valerie was very kind and professional when assisting me in opening my son's first savings account…read more I will definitely recommend others to open an account with LA Financial.

Staff is great but they can be short handed 2 tellers anytime of the day even when it's really…read morebusy especially on Saturday. Be prepared to wait an hour or so for any transaction.

This bank has no clue about customer service, only 1 teller when the bank opens on a Monday morning…read moreand no response from any team member about the long wait time. I am unable to find an email address to send an email to the corporate office

This place was awesome. Easy to find and the tellers or cash handlers were very helpful and quick…read more Will be coming back to exchange currency. Peso to dollars or dollars to pesos, of course in a pinch. Rates are much better down south, but this place does great. Thank you again.

Only one person working and the second one was taking half a hour to change her trash cans so…read moreannoying

Long line and only two tellers…read more I usually use the atm outside but I needed to also take care of one more thing so went inside. First time inside this location and pretty clean...smells like a bank lol like I feel it has a scent just like hospitals have theirs lol Once I got to the teller, Erica was the one who helped me out and answered my concerns. She was friendly and courteous. Good service, other than having two tellers and a long line I would still recommend it, the service at end made up for it.

The Bank of America parking attendant kicked me out. I was there to drop off mail then open a…read morebusiness account at Bank of America. She spoke Spanish to me, but I don't speak it but the tone was rude towards me.

Great staff, but everything is by appointment only. And, calling to cancel is impossible because…read morethere is no one you can call directly. Everything is online. I have to drive there early from Huntington Beach, just to cancel. If a direct line to leave a message was available, then that too would help. However if you call, it directs you to press "1" for English. Once there, you press "4" to soeak to customer service. And once you get to that point, "we are busy at this time but you can go back to the main menu". Unbelievable how many calls I tried to get in. I don't do any internet or online, so this is very frustrating.

If I could give a rating less than 1, I would. Rude teller…read moreby the name of Shreya. Insisted that my foreign currency was not available despite an email from BofA.