DONT GO TO THIS WELLS!!! The workers made me feel super unwelcome, I went in about 2 weeks to…read moredeposit a check and they said they couldn't help me, they said " Go to Bank of America " I was pissed off why lie, Not to mention I've had an account with wells since 2012!!! so I end up going to the wells in Cerritos by the mall and they helped me out rite away no questions!! TERRIBLE SERVICE HERE !!!!

This place definitely deserves 0 stars. We arrived to close an account and they told us it was 20…read moreminute wait and it turned into an hour wait. There was only one desk accountant and he ended going to lunch. The manager who told us the wait time did not let us know us know that there was an appointment coming in and he said it might be longer wait and we were the only one waiting! It would be helpful if they had a physical waitlist paper to sign in or a kiosk so you can know realistically the wait time. The line for the window attendants also had at least a 15-20 minute wait. The manager mentioned that we could do it over the phone but we had already waited an hour I'm not going to wait another hour on the phone!

This is the closest Chase to me so if I need to do a transaction I will go to this one…read more The inside is pretty basic. I never really need to go up to the teller but there always seems to be a big line with only a few workers at the front so this may pose an issue if you are in a rush. The ATMS inside are pretty nice. The outside ones are a little rougher looking but get the job done. There usually is people outside so that has never been a concern for me but I can see if there is no one there how it can be a little worrisome to do transactions outside. The biggest issue here is parking. The parking lot is a decent size but people from around the neighborhood seems to park here which can cause there to be less parking at busy times. Then there is the issue of people parking their car in the red to use the ATM. If there is traffic on the other side waiting for the light this just causes a backup and people will usually honk until they decide to move. Its always an issue at tis location. Its a decent location but with all the traffic and issues with parking if I can avoid having to get down then ill wait until I can get to another location.

This branch has got to be the worst branch of chase. It's ghetto and people are not friendly and…read morenot courteous or professional. The area alone is disgusting. I never have problems with deposit. This branch always gives me trouble. I will not be going here again. Other chase banks are generally friendly, and not have attitudes. The management needs to have a courteous class for their staffing. Depositing a check not cashing a check shouldn't be a difficult task. This bank ranks 1 out of 10

I waited an excessive amount of time to be assisted because the teller was engaged in a prolonged…read morepersonal conversation with another customer. SPEED IT UP!

Always long waits. There's 1, or 2 if you're lucky, open windows, even while there's a huge line of…read morepeople waiting. They have 4 employees doing the new accounts and the credit cards tho. I don't understand why they do that.

Came to open my nephews first savings account and was helped by Valerie. Was treated completely…read morevery professionally and kindly.

Valerie was very kind and professional when assisting me in opening my son's first savings account…read more I will definitely recommend others to open an account with LA Financial.

Staff is great but they can be short handed 2 tellers anytime of the day even when it's really…read morebusy especially on Saturday. Be prepared to wait an hour or so for any transaction.

This bank has no clue about customer service, only 1 teller when the bank opens on a Monday morning…read moreand no response from any team member about the long wait time. I am unable to find an email address to send an email to the corporate office

This place was awesome. Easy to find and the tellers or cash handlers were very helpful and quick…read more Will be coming back to exchange currency. Peso to dollars or dollars to pesos, of course in a pinch. Rates are much better down south, but this place does great. Thank you again.

Lady working doesn't have good customer service, always has an attitude like she doesn't get paid…read moreto work there She doesn't know how to spell certain cities/states. This company should hire people that could spell and at least have good customer service attitude. This lady gave my mom the worse attitude when sending money. I wasn't going to write a review because who cares there's other places to send money but it's the closest to my moms house. ANYWAYS, She has turned me away twice and stated to come back when I knew the right location I was sending money to. I even spelled it out on paper and spelled it out loud. And she stated there was no such thing as the location I was telling her. She needs a new job where she can stop being a bitch to customers like she owns the company.

Long line and only two tellers…read more I usually use the atm outside but I needed to also take care of one more thing so went inside. First time inside this location and pretty clean...smells like a bank lol like I feel it has a scent just like hospitals have theirs lol Once I got to the teller, Erica was the one who helped me out and answered my concerns. She was friendly and courteous. Good service, other than having two tellers and a long line I would still recommend it, the service at end made up for it.

This has to be by FAR the worst Bank of America I have ever dealt with. Been coming here 3 years…read moreonly because I'm live in close proximity. The employees behind the glass pretend to be busy while they usually only have 2 tellers processing service, atms inside or outside usually aren't working to fill capacity whether it be to dispense cash or make cash deposits. No point in having a business account when the line for small businesses is always closed. Might just close my whole account with Bank of America.

Great staff, but everything is by appointment only. And, calling to cancel is impossible because…read morethere is no one you can call directly. Everything is online. I have to drive there early from Huntington Beach, just to cancel. If a direct line to leave a message was available, then that too would help. However if you call, it directs you to press "1" for English. Once there, you press "4" to soeak to customer service. And once you get to that point, "we are busy at this time but you can go back to the main menu". Unbelievable how many calls I tried to get in. I don't do any internet or online, so this is very frustrating.

If I could give a rating less than 1, I would. Rude teller…read moreby the name of Shreya. Insisted that my foreign currency was not available despite an email from BofA.