Good Savings and Mortgage/Loan Rates. Helpful and friendly Member Service Representatives, speaks…read moreEnglish, Ukrainian, Polish, Russian and Spanish. Great Team!

From the owner: SUMA Federal Credit Union is a full service member owned financial institution with assets in…read moreexcess of $420,000,000 and over 7,000 members. We have been serving our members in Yonkers, NY; Spring Valley, NY; Stamford, CT; New Haven, CT; St. Petersburg, FL; North Port, FL and vicinities since 1964. SUMA FCU allows its members to Save Big, Support Locally, Bank Near & Far SUMA FCU historically provides the highest possible savings rates and the lowest possible loan rates - and has eliminated annoying fees (unlike those big banks*) - in the interest of helping you along your financial path because, as a member, you are also an owner of this credit union. Plus, by banking with SUMA FCU, you are directly supporting local churches as well as local Ukrainian youth groups and cultural institutions - allowing them to continue making an important difference while enriching all our lives. Your membership has allowed SUMA FCU to donate millions of dollars since our inception to these beloved local institutions. Once joining you can visit our local branches or use our award-winning desktop and mobile banking applications safely from your home or on the road, anywhere in the world. Transfer funds and make payments or deposits quickly and securely. Abundant no-fee ATMs, our low-interest and high-reward credit/debit cards, and eWallets make cash access frictionless.

How. about. a. drive. up. ATM?…read more Parking lot in back, ATM on front of building, not helpful for people with small children. I do the drive up window, but they seem a bit bothered that I came here for a withdrawal rather than use the ATM.

The branch manager missed the class on customer service. It's a mean girls club at this branch…read more Filing a complaint with the regional manager!

Great bank, very reliable. Gives me money when I want it. What more can you want from a bank?read more

Chase closed all of my accounts, stating that it is no longer beneficial to them to continue a…read morerelationship with me. WTH. Never a bounced check. 4 credit cards with low or 0 balances. 760+ credit score. Good income. WTH. Several calls to customer service and corporate, and no one can explain why. It has severely disrupted my financial transactions. I'm also a small business owner, and they closed my business account. Anyone else had this experience? I see a few people complaining online about the same thing. No reasoning. I am perplexed and pissed. Never again Chase. I see Elon Musk feels the same way!

Awesome credit union great staff that works there plenty of parking in the back and great way to…read moresave .

Convenient neighborhood Federal Credit Union location. The Hartsdale Federal Credit Union location…read moreclosed a few months ago when the rents rose and those at that site recommended that accounts could be completed in the Tarrytown location near the Tappan Zee Bridge. As most Federal Credit Unions keep bankers hours, it is awkward for those who have only the lunch hour to conduct transactions to travel a considerable way from northern NYC. Fortunately this spot isn't too far out of the way, has convenient parking and is on a main road.

Trustco is a great bank, and this location is one of their better branches. The staff here actually…read morecare--Siva, Roger and Favio will go the extra mile. Whether it's a simple deposit or a complex loan application, the staff know what they're doing and will make sure it's done right. And they're fees are generally lower than the other banks--I got a fee checking account and couldn't be happier. Do yourself a favor and check them out.

I can't believe how unhelpful they were. They were completely baffled at the idea of depositing…read moreSavings bonds. Seemed like they didn't know what they were and had never seen normal old school we paper bonds. They're a bank!

I am a long-time Citizen Bank customer, but... In recent…read moreyears, Citizen Bank has seen a decline in customer service. Many branches in locations convenient for customers have been closed. This bank's branches are staffed by foreigners who often speak only a little English. Worst of all, even branch managers are hired with poor English skills and limited technical knowledge. If they are also rude and treat customers like idiots (as was the case at Citizen Bank, 5 W.Germantown Pike, East Norriton, PA19401), it is best to close your account and find another bank. What is better for Citizen Bank: hiring cheap foreign labor or paying good money to people who speak English as their first language? Citizen Bank must make a choice !!!!

The people here are very friendly. They aren't rushing you, which is very nice…read more Major drawback, only one atm, which is in the lobby facing Ashford Ave, while the parking lot is in the back. It's very difficult to find a drive-up ATM at Chase Bank in this part of Westchester. Pretty annoying when it's cold outside and/or you have a car full of kids who seriously don't want to get out of the car.

Tellers are always friendly and smiling. The branch is always busy but the service remains quick…read more Parking can be limited at times.

I have been a Webster Bank customer since 2007. After relocating out of state in 2019, I recently…read moredecided to close my account in 2026. Unfortunately, Webster Bank requires in-person branch visits to close the account, which would require a 10-hour round-trip drive for me. I requested alternatives, such as a notarized closure request or, at a minimum, a temporary service-fee waiver, until I can visit within 30-60 days. The customer service manager was unable to provide any solution or fee protection. While security procedures are understandable, a complete refusal to offer reasonable alternatives for long-term customers creates unnecessary hardship. I am extremely disappointed in how difficult it has been to close an account after nearly two decades of banking with Webster. This keeps credibility while still communicating dissatisfaction.

I Have been a customer for many many years and still have accounts there but when they merged with…read moreSterling bank nothing has been the same . The worst back office support and trying to get on line baking was nothing but a nightmare . I had to go to a different bank and open accounts so I could pay my bills on line .