I received a reimbursement check from an organization. The bank was pnc. I went to the stop and…read moreshop location to cash the check. Because I was not a customer it cost me 10.00 to have the check cashed. What a terrible first impression. I will never use a PNC bank, if this is how they treat potential customers I can't imagine the abuse bank members must have to tolerate.

This PNC is located inside STOP and SHOP on Bridge Ave in Point Pleasant. I am giving this branch a…read morehigh rating due to the customer service. Everyone who works there is absolutely wonderful. The entire staff knows my name, as well as my children's names. We are always greeted with a smile and a friendly attitude. I have been banking with PNC since 2009 and this particular branch makes banking enjoyable. The staff answers any questions that I have. If one staff member doesn't know the answer, he or she will do their best to find out the information I need. When I was having some financial difficulties, one associate was more than happy to go over my finances and sort out the rut I was in. She offered advice and explored various options I could take. These staff members make me feel that they really do have my financial best interest in mind. Thanks PNC STAFF!!

Had a wonderful experience at the Brick Blvd. branch today thanks to the knowledge and…read moreprofessionalism of Roxanne. She could not have been nicer along with being the most informed person I've dealt with in a long time. I hope you convey my appreciation to her along with my appreciation to OceanFirst for employing such people.

Every time I walk into this branch I always am greeted with a friendly smile and never have any…read moreissues. Today I came in to make my deposit and Sam was wonderful helping me look up my account info and such. Toni is always a sweetheart also! Always a great experience

I definitely love this bank and it's very very good then any other banks and don't let people take…read moreadvantage of your account and access to it either

TD bank has great hours, which is honestly the only reason I stick with them. Today I went to…read moredeposit $650 cash into the ATM as I had my bills automatically withdrawing money from my account on Monday. Long story short - the ATM machine broke and took my money and debit card with no deposit. Upon letting the bank know, they claimed I would need to fill out a dispute form and it would take up to 14 business days to get the money back!! So mind you, all of my bills will now overdraft my account and I have no cash whatsoever. The head bank teller claimed the ATM is serviced by another company and there was nothing else they could do to help me. Having a job where I make cash tips I often rely on the ATM to make my deposits, but I won't be anymore.

I have been a Wells Fargo customer for over 20+years, and have to say that they are the most…read morehelpful, cooperative full service bank I've ever dealt with; and I have used several other banks from time to time. I would highly recommend this bank.

Very pleasant banking experience. So much so that my Fiancee asked me if everyone here was as nice…read moreas they were. The lady that helped me asked about my plans here in the area. I told her about my mom growing up here, and that it was her mother's 80th party weekend. The transaction took place in a matter of minutes and I actually found myself talking even after we were done. Turns out the teller has a friend with my exact last name. Weird. Very enjoyable, friendly tellers, speedy process.

Great service from the staff at this branch. Especially the gentleman that assisted me with great…read moreprofessional and open minded service during opening up a savings account. He provides me the best savings account that was very convenient for myself in order to cash and manage my finances. Shoutout to the rest of the tellers and bankers at this branch as a regular client.

Been here before…read more COVID 19 protocols are being followed Warm greeting upon entering Fast service Big parking lot

Fast, clean and quiet with plenty of parking. Well staffed. It's worth the driving the extra few…read moreminutes to this branch just to avoid the lines.

24/7 ATM but it's located as part of the drive-thru; not as a walk-up. Confused us at first but…read morethen upon a short recon of the perimeter we found it. Absolutely appreciated that they now allow you to choose denominations instead of just 20 dollar bills. Great location and easy to access. Arrived after business hours so cannot rate the staff but just the fact that we were able to obtain cash without the oppressive and usurious $4.75 fee per transaction was a welcome change. Mahalo for reading my review.

Excellent business loan department, far more agile and less overhead than the big banks.read more

I would never recommend OceanFirst Bank to anyone…read more I deposited over $10,000 of my own money into my personal account and, as a courtesy, gave the bank a full week's notice that I wanted to withdraw it in cash. I simply asked them to let me know which day the following week the cash would be available. Instead of accommodating a reasonable request, I received a call from an OceanFirst mortgage representative questioning why I wanted to withdraw my own money and insisting that I provide a reason. That is completely unacceptable. My response was simple: it is my money, and I do not owe anyone an explanation for accessing my own funds. The only reason I have a checking account with OceanFirst is because I was required to open one to receive a better mortgage interest rate. If not for that requirement, I would never have banked here. This experience was unprofessional, intrusive, and disrespectful. Customers should not be interrogated simply for withdrawing their own money after giving the bank advance notice. If this is how OceanFirst treats its customers, I cannot recommend doing business with them. There are plenty of banks that respect their customers and understand that their money belongs to them--not the bank. I will be closing my accounts as soon as possible and taking my business elsewhere.

I have been banking at the TD Lakewood location for five years. The store manager is very customer…read morefocused and I see this reflected in most of the staff that work in her location. While I use other TD locations from time and time and find all of them to be great, Lakewood road is clearly my favorite. I shopped the banking landscape five years ago and could not be more satisfied with choosing TD and this location specifically.

This bank is very welcoming&friendly.They greet you&ask you how you are.There is plenty of…read morehelp&they are very knowledgeable.I just switched my bank accounts from another Bank.I couldn't be happier.Courtney has been especially helpful to me&my Mom.