Still 1 teller and 2 ppl in suits walking around asking ppl how they are doing, how abt a sign in…read morethe door that the ATM doesn't work instead of having everyone park, walk in just to see its out of order. There is not a single logical person working in this branch.

I really Do Not go inside this branch . I use the Machine …read more. Yet the other day I needed a question answered. Three people sitting at their desks . They looked busy. One young man kept looking up at me over his computer screen . So I just stood there waiting for him to acknowledge me , NOTHING!! All he had to do was say , Hello , somebody will be with you in a minute.. I walked OUT !!

Been a member since the previous name. Needed to do a wire transfer, it took me the entire day and…read more1 trip to the bank. Never again. 2 stars not 1 because they have a coin machine

The overall 1 star rating for this bank says it all.... Bethpage was amazing and now Four Leaf…read morecould care less about their members. I've made a dozen calls about my heloc and how the checks stopped working. Their reply was "of course your account number changed when we changed names and we sent you new check book" FIRST Ive had banks change names and accounts never changed. IF you were changing MY account number I should have been informed. There has been limited communication from Four Leaf. I'm now waiting on the 3rd attempt for them to send me a check book. Every time I call I get different answers. Now Im told wire transfers are no longer allowed from HELOCs. Additionally I requested to speak to a manager and when I got to her I was informed that I need to schedule an appointment for a conversation which is outrageous. IF YOU ARE CONCIDERING THIS BANK RUN FAR FAR AWAY.

Everything. From start to finish with my personal loan. The woman was absolutely fabulous.read more

I had 3 horrible experiences and the only reason I stayed was because Annu Kavita fixed the issue…read moreand went out of their way convince me to stay but recently I went there and a girl named Irene I believe helped (messed) up my entire account in 10 minutes. I didn't see Annu kavita otherwise I don't really care for the other employees there. They are so stupid /ignorant and don't know their job. please don't go here. I'm about to close my account. I had to take a day off to fix whatever she screwed up!!

I never actually go into the office here as they have a drive thru atm. That's the main reason I…read morelove stopping here. It's very convenient. Location and ease of use. There are two drive thrus and I've never encountered a long wait if any at all.

Horrible customer service. We arrived 20 minutes before our appointment, but even though there was…read moreno one there, they didn't let us in until the exact appointment time. After that, the representative's laptop stopped working. In the end, we left without the work being done.

Very good customer service and knowledgeable staff. Always someone there to help you.read more

Tellers suppose to be more polite and respectful to their customers…read more If not only my son's student account is there I would rather go to a much better place.

Do not get a HELOC from FourLeaf! Worst customer service I've experienced. Nearly impossible to get…read morein touch with anyone on the phone, make payments and understanding your bill.

This review goes to all Capital One banks (not individual tellers). They were very nice…read more I do my mom's banking for her since she is getting older and it's getting harder to get around. She wanted to add me to one of her accounts and was willing to come into her branch to do so. I was told that Capital One is an online bank and everything HAD to be done through customer service.no exceptions. I told the person she was 93 and she wasn't comfortable doing it on the phone or computer. Plus, she was never aware that there was nobody at any branch that could assist a senior citizen in my mom's situation. Please be aware that Capital One is not senior citizen friendly and there is nobody that will help you unless you want to deposit or withdraw. If my mom knew (and she is in her right mind) about this when Capital One bought out her old bank, that this is how they operate, I wonder if she would have gone with them. She no longer has her original cell phone so she couldn't get the code they were going to send her and by the time we were through with a lovely lady at customer service, it took about 20 minutes to fix her cell phone issue. Please consider what I wrote before you decide on using Capital One for your banking needs. If anyone, reading this, is from Capital One, please feel free to correct me.

Teller was nice but unfortunately very poorly managed bank. 3 workers, only one helping customers…read morewith a line out the door. When I asked if another teller could help line was ignored & another worker answered phone instead, finally started to help after taking the long phone call. I don't go in bank often & the 2 times I was there probably a year apart was the same experience. Unfortunately, Im looking to bank elsewhere because of this repeat experience.

Great bank , great service , very friendly Great rates and products. Student lending. Home…read moreequity. Mortgages. Business accounts. Full service bank