Warning! This business has demonstrated a complete lack of professionalism and integrity. I paid in…read morefull for a massage package in August and, nearly three months later, have not been able to use a single session since. Every appointment I've scheduled has been canceled just hours before the appointment time--by the owner, Sue, herself. Despite repeated requests and a promise of a refund, I have not received one. After reading similar reviews, it's clear this is a recurring issue for many clients. I strongly advise others to avoid this business! No customer should have to chase down services or refunds they've rightfully paid for.

This has been possibly the worst customer service I've experienced to date. I rarely leave reviews,…read morebut I'm currently out $475 for services I never received and didn't want anyone else to make this same mistake. Do NOT buy a package or prepay for any services from this business. I got a massage here in early July and initially had a good experience, purchasing a 5-massage package for $475. I scheduled my next massage for August 29th. The owner, Sue, called me that day, stating she was sick. No problem, things happen, right? We rescheduled for the following week. That appointment was also canceled. Now for the last month and a half, I have gone back and forth with her attempting to get an appointment. I rescheduled each week, set an appointment, then found out day-of that she's canceling. She claimed to be sick the entire time and eventually canceled four times within a month. She didn't even call or text me to tell me, I had to reach out to HER to find out every time. What if I showed up at my scheduled appointment time like with any other business, instead of double-checking first? When I look at reviews, there were three posted during the time she was "sick". She took other clients but was "too sick" to take me? Last week, I decided I was tired of being dragged around and asked for a refund on the package. She ignored most of my messages, then eventually responded and said she'd "get to it later that day." A week has gone by and no refund. I've been nothing but polite and patient, but I've had enough. Since she hasn't refunded the package despite my requests, I filed a dispute with my bank. I have a full record of my conversation with her, showing every time she canceled and her refusal to give me a refund. I will be submitting all of it as evidence. According to the reviews here, I'm not the only person who's had to deal with this. Don't waste your money or time with this place.

No receptionist and told to enter office by the rear door elicited anxiety for me. Office on the…read moresecond floor of an older home.

Very professional and great service! It was very clean, and an overall pleasant experience.read more

Another Incredible Experience at Yoshi Thai Massage Thank You Phi!…read more I came back to Yoshi Thai Massage on February 27th for my second session, and this time I booked with Phi... and WOW. Absolutely amazing experience from start to finish. Phi was attentive, professional, and incredibly skilled. She took the time to really listen to what my body needed and worked through areas of deep tension with precision and care. Her technique was the perfect balance of therapeutic pressure and relaxation, and you can tell she truly understands how the body connects and holds stress. I walked in carrying tension and walked out feeling lighter, looser, and completely refreshed. Every movement felt intentional, and she never rushed the session. It honestly felt like my whole body got a reset. Yoshi Thai Massage continues to impress me with the quality of their therapists. If you're considering booking, I highly recommend Phi. She is talented, kind, and truly excellent at what she does. I will definitely be back again!

Chronic back pain. Great quality of care and great service. I've been to many other massage…read moretherapist before but not like this. Worked on my specific problems and did a great job. I highly recommend

Great experience. I was totally relaxed, the place is clean and relaxing. The masseuse used hot…read morestones and a Swedish technique. I was like butter

Friendly staff and owner Mel was most pleasant. Spotlessly clean accommodations and the massage was…read morefabulously relaxing. As a walk in for the first time I was transported to a soothing world, free of stress and outside worries. An hour of pure heavenly joy, the pictures will tell it all. Parking is right outside the window!!!

Robyn has a nice setup. There is a lobby and one treatment room. Restroom is a short walk down the…read morepublic hallway. She's personable and can talk about anything if you so desire. No language barrier here. Her massage skills are terrific.

I had been on the hunt for a massage therapist for a while and then found Robin a few years back…read more She is amazing!! Very professional, responsive, etc. She also picks up if people want to chat during it or remain quiet. Very respectful! Highly recommend!

Had a really terrific massage at a reasonable price from this location. Service was great and I am…read morevery happy because some of my aches were fixed immediately. Thank you for your services and kindness!

Kia has a special skill at getting all my knots out of my neck muscles. I have excessive muscle…read morespasms due to MS and degenerative disc disease. I always feel so great when I leave here!

I'm thrilled to have discovered Belle Sante! The service was excellent. Amanda listens well and is…read moreexactly the professional I've been searching for. Thank you very much.

The ladies were nice and very respectful, they really cared about my remission. Thank you, just…read morekeep better snacks

Very cool place, now called "Hand and Stone". Still offering quality massages, very clean,…read morewelcoming staff. My favorite place with my favorite therapist.

Great experience the girl who did my facial was really nice and made me feel relaxed.read more