This is a shop I visit and buy from all the time. To be honest, I mostly come here for this…read morespecific cheese--it's the tastiest one for me--but the store is also in a great, convenient location. The service is consistently good, the shop is always clean and tidy, and the staff are great.

Came in today for a grocery run and as I was leaving, Joni was our receipt checker. There were 3…read morewhite customers in front of me and Joni checked their baskets fairly quick. When it was my turn, Joni counted the items in my cart as well as on my receipt and sarcastically said "have a good day" as she handed me my receipt back. I called and spoke to manager EJ who sided with her and said that isn't how she recalled the encounter went. This was a very uncomfortable situation to be in and I had my niece witnessing it go down. I think I will take my black dollars elsewhere if I'm not welcomed.

I like this Bel-Air; it almost always has fresh produce and their customer service is always solid…read more One thing that is a miss sometimes is an expired product that I won't notice until I get home but everything else is on point. Pro tip: download the Raley's app to order groceries for online pickup or delivery; if you order a certain dollar amount; you can get free pickup or delivery-super convenient if you have a busy day! Also keep an open for the Monday $5 deals, which can be found in the weekly ads and the app. Drinks and a few other items that are among the $5 can be found just inside the doors on the right side of the store. They have good deals on staples such as water and I like the personalized deals for Something Extra members. It's usually somewhat easy to find a parking spot and when it's not, I don't mind because I like to get my steps in when I can! One thing I'd suggest is to add a 2nd e-cart pickup space to make it easier on workers when the 1st spot is taken but it's no problem to just text them that I'm parked near the e-cart sport and what make/model car to look for when they come out. Thanks!

UPDATE: The store manager reached out to me and offered a very sincere apology to try to rectify…read morewhat happened, which I appreciated and I feel that it is definitely worth noting that she took the time to try and make things right. - - - I was horrified by my experience at this store yesterday. I have lived in the Carmichael area for 10 years and have never experienced anything like this. I went in to purchase a grocery bag and get cash back. For years, cash back has been available at the self-checkout registers. Apparently, that feature was removed two months ago, but there was no signage indicating this. My transaction completed without giving me a cash-back option, so I was confused and thought I had done something wrong. I was the only paying customer in the self-checkout area. The employee assigned there was behind me having a long conversation with someone who had already finished shopping and appeared to be his friend. When I finally asked for help, both turned toward me as though I was inconveniencing them. I explained what happened. The employee curtly told me cash back had been removed two months ago and said I would have to stand in a regular checkout line. When I questioned this, he responded, "Sorry, I don't make the rules. You don't like that? Go use the ATM in the corner." He then condescendingly told me, "You seem like you're having a bad day." It was Sunday, only two cashier lanes were open, and the lines were nearly down the aisles. Instead of offering any assistance, he continued standing near a register only a few feet away while talking to his friend. I asked to speak with a manager because I did not appreciate how I was being treated. The employee initially told me the manager was not there on weekends. After I asked whether there was seriously no supervisor in the entire store, he called an assistant manager. The assistant manager came downstairs without a name tag, never introduced himself, and never gave me his name. This is where the situation became completely unacceptable. As I moved away from self-checkout to speak privately with the assistant manager, the employee's friend followed me. He positioned himself approximately two feet away, listened to my conversation, smirked, and repeatedly interrupted. I politely asked the assistant manager to have him give me space. Instead, this man began insulting me while I was trying to explain my complaint. He called me a "weirdo" and "crazy," said I had "issues," mocked my jewelry and facial piercings, and said, "Why don't you go get another weird f--ing piercing?" He repeatedly talked over me to tell management that I was the problem and his friend had done nothing wrong. I asked the assistant manager directly, "Are you seriously going to stand here and allow another customer to follow me over here, call me names, and insult my appearance?" He did nothing. The other customer repeatedly mentioned that he personally knew the owner, saying things like, "Let Joyce know it's [name], I've known her for over 20 years." After that, the assistant manager became increasingly hostile toward me, raised his voice, and demanded, "Okay, so at this point, what do you want me to do about it?" When I asked again why he was allowing this person to stand behind me and verbally abuse me, the manager defended him, saying, "He has a right to stand behind you" and claiming I was the one who addressed him. Ironically, while the manager was saying this, the man was behind me calling me a "f--ing weirdo." The assistant manager witnessed none of the original interaction, yet immediately defended his employee and the employee's friend without reviewing cameras or, as far as I could tell, making any effort to determine what actually happened. Whether management agrees with a customer's complaint is beside the point. Allowing another customer--especially someone who appears personally connected to an employee and claims to know the owner--to follow a customer, interfere with a complaint to management, curse at them, call them names, and mock their appearance while management stands by is completely unacceptable. I never cursed at this man or insulted his appearance in return. I was trying to speak with management about an employee interaction and was subjected to personal attacks while the assistant manager refused to intervene. If you are LGBTQ+, goth/metal, have facial piercings, or simply look different, I would think twice about shopping here based on how I was treated. No customer should be mocked or humiliated because of their appearance. I left the store in tears, feeling bullied, humiliated, and embarrassed. After 10 years of living in this community, I never expected to be treated this way at a neighborhood grocery store. I will not spend another dollar at Raley's or Bel Air after this experience.

Cheap gas. There are a lot of homeless people who roam here. Usually they mind their own. But there…read morewas a guy who was trying to talk to every person pumping gas while going through the trash cans.

Wouldn't let my 4 year old use the bathroom, said take it up with the manager. Well thought the…read moremanager should know it's California state law that if you sell public goods you must have a public restroom. Your regulations don't supersede the LAW. Two thumbs up for being jerks to a child.

So... I didn't know this... but you can pay for gas through 7-11's app. You can use your Apple Pay…read more Which means you can control the amount that's going through. Also, that you don't have to have a balance on the card more than what you put onto it. That way someone can't commit fraud or get a hold of your card information. Plus, they have it so that if you text SAVE to 711711. You save $.25 per gallon for the first three fill ups. Which can be a really good deal.

This 7-11 is one of the best shopping experiences you can have. The staff is so nice and personable…read moreand helpful. They take special care of their elderly customers buying scratchers, and even look out for the homeless in the summer. Can't say enough about them and their contribution to the neighborhood. Special shout out to Xavier and Paige!

Shopping at this location then using the rewards points at the gas pumps afterwards is winning all…read morethe way. Easy-peasy. The best deal every time.

One of my least favorite things to do is having to fill my tank up with gas. Unless you're the less…read morethan 5% of the population that drives an electric vehicle, then the majority of us find ourselves having to cope with inflated fuel prices; especially in the State of California. This is where "Safeway Fuel Station" comes to mind. The location I am focusing on is adjacent to the Safeway directly at the corner of Dewey Dr. and Madison Ave. in Fair Oaks. The main reason why I keep coming back here is that their prices are actually quite reasonable. And when I say reasonable, I mean they are just a few cents higher than Costco (in Citrus Heights) which can lead to much longer wait times. Additionally, this fuel station has very generous hours of operation being open for business 7 days a week from 5am-11pm. I do want to point out that if you pay with cash or use your debit card, prices are generally 10¢ lower than credit. And this applies to regular, plus, and premium. Furthermore, this fuel station also has pumps for diesel fuel. What I noticed in early-2023 is that they did a complete upgrade on their gas pumps and machines making it much easier to read. If you are a Safeway club member and do your fair share of shopping there, you are eligible for gas reward discounts. However, this is if you spend a LOT there meaning every $1000 spent gets you a 10¢ discount on your fuel. At least that is what I notice. Aside from that, this fuel station is never that busy and there are two different ways to enter/exit; through Madison Ave. or on Dewey Dr. With that said and done, I am being generous and giving the "Safeway Fuel Station" an above average four star rating. Prices are reasonable and usually fairly comparable to the other fuel station, "Kwik Serv" across the street. So to many that are on a budget and don't wish to spend more at Shell, Chevron, or 76, give this place a try.

This is one of the older WinCo grocery stores. At least that's what it looks like on the inside…read more The store is huge! Yet, the produce selection was not great at all. Some of the fruit looked like it had been sitting there for days! Not at all like the one in Vacaville. Which has been one of the best I have been to so far. The produce is always fresh and looking nice there. You can always tell... when a store takes pride in their produce. The staff were friendly and helpful. Yet, the fact that there was a store full of employees working. Yet, they only had one cashier working. With a line of about eight people and it was going very slow. Why no one called for another cashier. I have no clue. Especially since more than one employee came up to the cashier. While the line was getting longer. Yet, no one stepped in to help. One of them seemed to be the manger. It's like being at a bank with teller and a manger just standing there doing nothing. Customers were upset and complaining. I did my best to just ignore the fact that it was going so slow. This is one location thatI don't plan on going back to. WinCo normally does a better job than this. Maybe their corporate office should give this location and visit.

Of all of the Sacramento area stores, this location is my favorite!!!!…read more Their aisles are always neatly organized and fully stocked. Did you know if they sell a product and are out of it, they can help you order it?

I went last night Antonio the store manger was very…read moreprofessional and polite helped with questions I needed answers to And the cashier Sami had a very positive attitude and a great help as well. I'll definitely be coming back to this location from now on

Marlene in produce at Sprouts is amazing! She knows all my kids by name, remembers their little…read moredetails, and always makes them feel special. She introduces them to new products, and even my picky eaters are willing to try new things when Marlene recommends them. She makes grocery shopping a fun experience for everyone!

We really like this location. We go to other locations also. But this one seems the one we are…read morecloser to more often. Very friendly employees each time we go. I like there remodel. Looks like they have many new items now. We usually find deals or something new to try. Usually their avocados are larger then the other stores. And ripe and ready to eat. I usually find items other stores stopped selling that we like. Nice when we find those items. Last time we found enchilada sauce we like. At other stores they seem to sell the spicier sauces. I can not eat those.

I frequent this location as it is nearby and conveniently located near the highway. I really enjoy…read morelooking for good finds here from the hair and skin care products to vitamins and all the different produce, pasta, cereal, sweets and candy; everything is reasonably-priced. The only thing I'd recommend is to check the expiration date on items. Overall, this store is clean, well-maintained and has friendly customer-service. I think the owners are also in the store working and I see them from time to time. If you need to return something due the product not being good or fresh they will accept it just as long as it is within a reasonable time frame. I also like that they have pet food and cat litter here for less than what most stores charge. The organic items are also reduced here such as the eggs I purchased for $2.49 (that's a steal!) Grateful to be shopping at this store.