So this is a typical gas station/convenience store. It was located close to my hotel and it was quick in and quick out. The store itself was on the smaller side but packed with just about any kind of snack, and beverages you can imagine. Gas prices were in line with other stations in the area. read more

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The gas station clirk asked me for an ID when purchasing an energy drink, stating that its the new california law; Which clearly is not true at all. Make sure you guys know your rights. I told them no it only this location and you they are the only ones who are requesting Id's for caffeine drinks. So ridiculous! read more

Just be careful at night. Never had a problem but I keep to myself. Its by a few restaurants and its right off the corner. read more

Stopped in as usual to buy several cup a soups. Asked to speak to Manager after previous customer who was white or Hispanic spoke to Manager first. Male employee thought I was/am a joke, closed the office door aafter again asking to speak to the Manager again. Yet another employee laughed behind his mask. All of thisthis because I was asking after two (2) months why was there still No Hot Water tap from the coffee machine etc. I am a Black Man in a Racist Store spending my monies on foodfood/water and was discriminated against and will be calling INS, etc. Tried calling the Manager twicetwice. No one is answering my call. So I'm calling officials who will. Also this Store/location follows Black people as they try to shop and or are shopping. These racist people need to go back to their own home country. read more

I get gas here a lot. Just for convenience because it's close to home. I like how they have the car wash unit available. Quick in & out. Get this cute walrus when you purchase a $13 car wash inside. While supplies last. What I don't like sometimes is that there will be some transients hanging around asking for money but that's everywhere you go. There was one we all witnessed getting coffee and leaving. read more

Circle K - Convenience Stores Near Me - Lancaster, California

Today I stopped in at this Circle K to put gas in my car. I went inside and paid $50 on my pump with a debit card. I took my receipt and went out to the pump, which did not work. I went back into the store to let the clerk (Sumi) know and she explained that if the pump doesn't work, the money would be refunded to debit card and I could pay again. That seemed understandable to me, so I requested that she print my refund receipt so I could see that the card had been refunded and go try a different pump. Sumi printed a receipt that did not match the one I had been originally given and that did not even show that a refund had been processed. She tried again, and again have me a receipt that did not match mine or the previous one and also did not reflect a return. At this point, I asked her contact a manager because it seemed as if they were having some kind of system error. At this point, a male employee named Carl came into the store. Sumi explained to him the situation and asked him to help her print the receipt. He also could not come up with a receipt to show that my money was being refunded. He suggested that I come back tomorrow to speak with a manager. I let him know that without a receipt to show what had occurred, I had nothing to prove my story, which could end up costing me $50. I asked him to contact someone who could help (having worked behind a register for 7 years myself, I knew there were people to call when there are system errors like this). Carl called a manager who was not on site and began explaining the situation, but explained it in a way that painted me out to be someone who was trying to scam them. Again, I was only asking for a receipt. He began reading off information from the incorrect receipts, and when I tried to show him that the correct receipt was actually in my hand, turned his back on me and started suggesting that I was yelling at him. I asked him if there was any way I could give her the correct information, but he refused and hung up the phone to tell me she couldn't help me. He asked me next to call my bank, which I did, and I asked them to continue trying because we all know how long you can wait on hold for a debit card call. At this point, a customer (and apparently an employee who was not working that day) named April walked in. Sumi asked April if she could take a look at what was happening. April (who again was not working, but was there as a customer) went behind the counter and asked me what happened. I explained the situation, and Sumi explained that she usually has no problem printing the refund receipt. April asked to see the receipt and I handed it to her. She said she was going to go outside to look at the pump and set my receipt down in the pile of other receipts they had printed while I was there. I asked if before she left, if she could hang me back my receipt (which had "customer copy" accross the top, making it my property). To this, she responded that she didn't really have to do anything because she was off the clock. I explained that everything felt a bit chaotic right now and that I would prefer to hold onto the receipt than have it left unattended since it was the only proof I had that I had paid for the gas. At this point, April started yelling at me and threw the receipt in my face before she stormed out of the store to continue her day off. Sumi attempted to continue to try to treat me with respect and help me, but Carl asked her to help other customers, and then refused to help me anymore himself. When my bank representative came back on the line, she explained that the charge had in fact gone through and that there was no refund pending on the account. I tried to let Carl know that his request had paid off and we now had information from the bank that no refund was issued. He chose to ignore, taking over my head at people behind me and trying to really up the line to join him in his decision to make me feel bad for expecting to receive the product I had paid for. The bank representative heard him, thankfully, and issued a stop payment on the transaction so that the money would be refunded back to my account. When I hung up, I attempted to let the clerks know what had occurred so they could inform their manager what the outcome had been. Sumi tried to listen and respond, but Carl started laughing loudly in my face. He let me know that none of this was all that serious to him anyway and that he really didn't care of I got my money back or not. He told me that to him, this is just a little job and he doesn't need to be concerned with how his customers feel or what they lose. I thanked him and left. When I got out to my car, one of the women who had been behind me in line was waiting at the next pump and had paid $50 so I could get my gas. I am thankful to this woman After a long day of work, this was a heartbreaking experience to have, and this stranger too the time to remind me that not everyone in this world is heartless. read more

Absolutely DESPICABLE customer service. No matter how polite I try to be they act like I'm inconveniencing them. The transients hanging around the front door don't help the situation any either. The floors are ia as DISGUSTING as the coffee and soft drink areas. I've yet to see any type of sanitation being done and social distancing is a not so funny joke....yet masks are required. I'll patronize the one further down the street but NEVER this one again even though it's closer. read more

Always dirty there, homeless always hanging around, and I've read enough reviews to see they have garbage customer service so I'm just gonna skip this place from now on. read more

Hello all, this particular Circle K has an employee named Angel who is a total A hole. My card wasnt working and he was incredibly rude the entire time, I mean if I looked as unfortunate as him I'd be mad too, but I digress. He is always such a p#$@k and I pray whatever troubles him gets mended because he is just plain nasty. read more

Bad e85 !!!! Mixed with diesel stay away from this place many active law suit are pending because of diesel fuel mixed with e85. and they are lien to there customers saying its clean but I have spoken to mobil ExxonMobil and they clearly said there was a accidental mixture of diesel pumped into the e85 tank. Stay away guys. And if your cats up know why. Reach out to the owner of store and call ExxonMobil Texas Corp office. read more

Horrible customer service, the employees are rude and unfriendly. The employees do not even know the law the older man with glasses that works the pm shift did not even let me buy a lottery ticket even though I am 20 years old and tried to confiscate my ticket I think he was up to no good but I demanded my ticket back and went to another gas station up the street. This gas station is close to my house but I will now avoid to be escape the hostile environment. -20th street one read more