faulty machine broke my car mirror, owner promised he would take care of the damage. after a week…read morehe calls me saying he can only cover half which I felt was unfair. i told the owner I'm taking my business elsewhere to which I received a very angry call. would not recommend going here

The perfect car wash experience. Strong pressure washer, consistent foaming brush, and I was able…read moreto give my car a great detailed wash in just over 10 mins for only $10. If you're a former Super Wash visitor like I was and you're also unsatisfied with the changes they've made, Ultimate Car Wash is the replacement you're looking for. They have the *correct* payment system that Super Wash did before, that charges you based on the total time that you're there. Cannot recommend this place enough.

Will, was nice and well mannered. He was very detail oriented I also was able to get a membershipread more

Went for a car wash today at Raceway in Fox Lake. I paid for the superwash which is suppose to…read moreinclude an undercarriage wash. No undercarriage wash was done. The dirt on the undercarriage wasn't even damp or any signs of water on the dried dirt let alone washed off. This is the second time this has happened. Time to find a different carwash.

You could not pay me to go back here again. I had the most horrifying visit ever. Realizing it…read morewould cost me approximately $30 to wash my car in the self wash using my credit card I went to question the older employee. He began to accuse me and treat me like I was stupid and didn't know how to use the machine. I began to feel so threatened by him I actually felt the need to call the police. I kept telling him to get away from me as he was yelling at me on how payment works. I even spoke with the regional manager who seemed to not believe me. Said he has never received a complaint on him. This is the second encounter where this man has treated me like I was a stupid woman. I left with soap frozen to my car. There was no apology nothing. NEVER EVER WOULD I GO BACK. You could not pay me enough!

Basically same complaint as other recent reviews. This place was the spot to go too if you wanted…read moreto hand wash your car. Now they're basically just trying to force everyone into a membership. The cost is $5 for 3 MINUTES, yes $5 for 3 minutes and then like the owner said in his reply to the other person it's an additional .25 cents for 9 seconds after that. Do you know how insane that is? ABSOLUTELY RIDICULOUS!!! By the time it takes to go, put in a quarter, and then grab the wand/nozzle and go back to clean your car, you basically have like 1 second! Feels almost scam like now. Unless you wanna pay either $30+ or get a membership, don't go here

Thought I'd share in detail my experience from today…read more I arrived at 12:59 PM and there was nobody in line in front of me, additionally no cars on the line getting washed. There were 4 cars in the bays getting dried and the interiors cleaned. I asked for a #4 (The Ultimate) I walked in to pay and when I came back to the windows at 1:03 PM, my SUV was in the tunnel and being vacuumed and the mats were being cleaned. During the colder months they apparently move this step inside in order to stay warm. With 3 kids and a 3 row SUV, this process took a little while but that was expected. Two guys were working on this By 1:08 PM my car was starting to get washed. Another car came in behind mine and stalled my SUV being washed for 6 minutes. By 1:23 PM it exited the wash tunnel and was put in an indoor bay to dry and clean the interior. Two guys worked on drying, wiping down all doors and the door frames, cleaning windows inside and out, cleaning the dash, steering wheel, cup holders, center counsel, replacing mats, polishing the rims and tires, going over spots missed vacuuming. Literally watched one of the guys pick lint off of the back seat. The entire time my car was in the bay, these guys were working on it and doing something. By 1:42 PM I was returned to my car, handed them the claim check and a tip and was on my way. That's 43 minutes total for the entire process and aside from the 6 minute stall, my SUV was being worked on the entire time. This is not a gas station car wash. This is a hand carwash done with attention to detail. Bring a book and relax. Again people, go at a non peak time and be patient. If there is something you notice wasn't cleaned, ask them kindly to go over it. If you didn't pay a detail, however, don't expect ever crack and crevice to be spotless.

We have gone here for years with great results. Lately, it has been in decline. The sign and…read moreexplanation of the sign in the restroom is enough to cause concern. I thought the sign must have been meant to read "paper towels" instead of "toilet paper." Where else would you dispose of used toilet paper? The person at the desk confirmed that used toilet paper should be put in the trash. Really? Now think about it, do you want people with this mentality in your car?

HUGE line as it was warm out. The line went quickly and my car was cleaned and sparkling. The $16…read morewash is worth the price for an express wash. Will always return.

They try to hide the $4.95 wash so you spend at least $10 their wash not only does a mediocre job…read moreit scratches the hell out of the paint. So much dirt and debris on the wash spinners.

I had my car detailed inside and out and also I had some scratches on various places on my car that…read moreKen was able to get out. Ken came out to me to look over the car and give me a quote. I asked if he could send me an email detailing what we discussed and the price. He followed through with all my requests. He and his wife came and got the car. He kept me informed throughout because he knew how important this car is to me. Ken and his wife did a beautiful job, my car looks brand new. I also asked for a receipt which he emailed to me before he left. He had the car for two days. Thank you Ken for following through with my requests and bringing my beautiful car back to life.

I was in a time crunch to get my car ready to drive to a convention in Nashville with a couple of…read moregirlfriends. My van was in BAD shape! Several trips to the beach, Northwoods, the fact that I'm a visiting nurse, 4 kids, 2 Granbabies...well you could only imagine! Ken worked TIRELESSLY and got my van looking brand new!!!!! I will definitely be following his recommendations in getting it cleaned every few months!!! It looked better than NEW!!!! Exceeded my expectations tenfold!!! Ken and his sweet Dad were so friendly, polite and respectful as well! This is one of the good guys!

Got the $11 car wash. My tires were still dirty and the pressure washer only washed where it…read moresprayed. So my car has a spinning wheel design on it now. Terrible quality. save your money

It happened to be a bright sunny day when I was driving past this car wash. Since it seemed easy to…read moreuse and mostly deserted, decided to get a wash. There's nothing much to it. A couple automatic lanes and a larger, wide area for self-wash. These larger self washes are great for washing trucks or jeeps after a fun 'mudding' session. Whether or not that room is available for wash-off after mudding is a good question for their management. Not all self washes want to deal with the sludge involved. The site also includes a couple vacuuming stations and a deodorizer machine; the standard offerings at a self wash station. Although other reviews mention a station attendant, I did not see one on the grounds. The automatic wash menu has a selection of four wash styles unless you opt to self wash, then it is charged by time. The four automatic cycles are $7, $9, $11 or $13. The last two are available for wash club membership, allowing for a finite number of washes of the two best styles for a monthly rate. Which is typical of automatic wash centers. Those are available for $30 or $35. Not a high charge when you consider the cost of just the one time wash. But when looking at some of their most recent reviews, I would be cautious of buying into their monthly membership. Final thoughts. I like that they offer a "touchless" wash. Their shammy cloth brushes do make some contact with your car and it isn't the typical vertical style. For my $9 wash, it was alright though nothing special because within a day that new car wash look was gone. The package included a kind of spray wax but I would wager the quality wasn't superior. A decent spray wax can last a week plus.

Chad was so professional and gave a reasonable quote to shrink wrap my husband's boat. He even…read moreexplained the difference between the white and blue shrink wrap colors. He was very thorough and I was so impressed that he finished the job 24 hours prior to the original time frame that he gave. He even dropped the boat off since he had a job in our neighborhood. I would definitely recommend this company. They were wonderful.

Brought in my 1998 SeaDoo waverunner expecting it to still look it's age, and honestly I'm blown…read moreaway. It looks brand new -- oxidation, and years of grime all gone. You can tell owner Chad and his team took real care and didn't cut corners. Highly recommend if you want your watercraft looking showroom-fresh again. Will definitely be back for future detailing!