The check engine light came on in our Volvo and *no one* in the area seems to drive (or repair)one…read more However, Dr. D was able to diagnose the problem, order and install the part (thermostat) and get us on our way. So helpful. Got home to portland without incident.

This place has become very scammy. I was previously going here for my services but after getting a…read moresecond opinion and far better/much more professional service elsewhere in town I will never go back. They wanted to charge me quite a bit for a service while another place did it for free because it only took 5 minutes and required no parts. Glad I followed my intuition and took it elsewhere. Save your money and stay far away.

We r vacationing from out of town (Brookings Oregon) & my tail lights went out, than my inner tail…read morelights go out (Subaru's I guess go through lights more than other vehicles) went in asked Ryan a question and he goes out to my vehicle to see what lights I am talking about, gets a tool and changes all of my lights for me. This gentleman is a hero and a large credit to O'Reillys. Thank you Ryan!

The family and I were on a road trip from WA through Oregon and visiting the Redwoods…read more My Durango's alternator went out near Gasquet (20+ miles from Brookings) and we had no cell coverage in that area. My roadside service picked up my truck (and was bringing it to Coast) but would not pick up my family. We were stranded, unable to user Uber, and no taxi services would go out to Gasquet. When Dan at Coast Auto Center found this out he sent Gary to drive out to pick us up and bring us to the shop. He arrived within 30 minutes and brought us to Brookings. They got us in a rental SUV at a very great rate ($30 a day) and got us back on our way very quickly. Our road trip to the redwoods was saved! The customer service was outstanding, but that is not all. They knew were kind of in a jam and that we needed the Durango fairly quickly. They could have over-charged us and there is not much we could have done about it, but they did not. The repair was done within 48 hours and the price was extremely good. We highly recommend Coast Auto Center, every person we interacted with was helpful and nice and our overall experience was great. Thanks Coast!

I've used Hartwick several times now for oil changes and they do a good job. They are quick and…read moreefficient and take time to listen to you. The owner is a sweetheart. Don't know her name yet but good people. I've had my 2020 Ram in several times for oil and filter changes. I recommend them. I don't take the time to do a review unless I really like a business for what that is worth.

Beware of the scam they use to get over people.. $25.00 brake inspection? Won't accept dealer OEM…read moreparts that I purchased from a Honda dealer. He said there's a liability issue? I'm outta HERE!!! Do Not trust these people!

These guys are AWESOME! Reasonable prices and fantastic…read morework. Will use them again.

I can't recommend this shop enough. Another place happily took over $500 from me and STILL didn't…read morefix the issue. I brought my car here expecting another hit to my wallet, but the mechanic took one look, fixed it in five minutes, and wouldn't even take a dime. Who does that anymore? If you want a shop that's honest, skilled, and not out to rob you blind, this is the place. They are very kind, fast and communicative. 11/10!!!

They did an amazing job rebuilding and fixing my transmission. They are the only ones who do this…read morework between Crescent City and Coos Bay so it's a bit of a wait, but it's super understandable. I highly recommend this place for a quality job. Just please be patient as this is the only place that does this work in a large span of area in a small town. They have integrity and are very kind.

Got me in in 3 days. This friendly, knowledgeable, family business takes pride in their work and it…read moreshows, I'm not a "leave the key and call me when it's done", guy, being blue collar journeyman 45yrs, and actually stood by and watched the fellows service this cranky, tricky to service CVT transmission (These have a filter hidden behind the drivers side wheel-tire and inner fender skirt that many trans shops don't know about, or just ignore as it is very difficult to access, TGT knew all about this, removed the wheel-tire, inner fender skirt then changed the filter! It is not a simple task, and the filter isn't even listed for this year and model vehicle at the dealership parts depts.They just knew it was there!). Being familiar with this trans. and the required service steps, it was a pleasant relief to watch these pros at work. They know their stuff, and It's great to know we have this fine resource in our rural community. Then I got the bill. It was below what I had expected, so Ieft a good tip. Go to these fine folks with your transmission woes and leave better off for trusting them with your vehicle. Thanks TGT', you rock!

If you are going to having work done on your vehicle, get a written estimate.  I didn't…read more   I took my car in for the first time to Brookings Automotive.  The owner, James, diagnosed the problem and gave me an estimate of $1500, possibly a bit more if there were problems (this amount was verified one month later, also in person).  Two months, and many promises later, my car had still not been worked on.  Finally, on May 26th James called and said that my car was ready and that it would cost $2,438.  I asked "what happened to the $1500, plus a bit more".  James said, "I don't remember telling you I could do it for $1500.  I thought we agreed on $2000 ". I am not criticizing James' work.  I take issue with his "memory" and his word.  This senior citizen learned a valuable lesson and will be eating beans.

my hats off to Brookings Automotive for getting me back on the road. James was every under standing…read moreregarding my schedule and was very professional in fixing the problem. I would highly recommend his services. His cost was very reasonable as well. Thanks James for a job well done, Jim Nugent *****

Never under any circumstances should you bring your car here. As someone who does 90% of all my…read moreauto work I can say had I been home I would of done a better job than these unprofessional group of guys. You will spend more money fixing the damage done to your car than if you'd gone somewhere else in the first place. I can say I am very disappointed in the service and repair done to my truck, and when asked about it they will not own up to any work they do and tell you that you must have done it.

this place is where you want to take your car for repairs or maintenance!!!! by far the best shop i…read morehave ever been to. very well educated in what they do. i would recommend to everyone !

Got my oil changed 1/20/6 very nice staff and owner. Good price and they will do my brakes soon…read more Brake tech 16 years at a Schwab shop, so with confidence I will have it done there.

Got an oil change here and it literally took 10 min. In and out. No upsell, no fuzz, good price,…read moredone. Stop reading reviews- these guys are legit!