I went to see Obsession and I been to this theaters many times before and my experience here is very good, the staff are great and one of them even told me what room my movie was at, the popcorn was amazing, has a great mix of salty and buttery, my ICEE Coke drink was amazing sour patch kids were great also. The seats were clean, comfortable, and great, the entire theater is always clean, So i would recommend this place very clean, great food, and great seats. read more

Went to see Mutiny excellent movie. Actually it's the one on B street Hayward. It's clean the popcorn is fresh we come often I suggest it. We will be back soon. read more

Cinemark - Theater - Cinema Near Me - Hayward, California

Cinemark Century Hayward 12. 1069 B street. Hayward 94541 Brunch and a movie The theatre was very clean. When I saw the first movie, it was basically empty. The popcorn was excellent. I didn't appreciate the way I was treated by the ticket staff. He made me feel like I was a little kid and had snuck in. I was having a Senior Moment and couldn't find my receipt. Bathrooms clean A+ read more

My daughter birthday. And she wanted to come to the movies! She wanted to see Stranger Things The finale! $21! Omg! So, we decided on Zootopia! But, when we got to the theater. She choose Jet Black in Anaconda. It was pretty funny! I love all the actors! Ice Cube and JLo mad a guest appearance on the big screen. We really enjoyed our day. What's next! The night is young! January 1, 2026! My baby girl is 26 wow! read more

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Came here for the first time and watched Lilo & Stitch. I bought the tickets online and they scanned my QR code and printed out the mini paper tickets. You can also by tickets in person at the kiosks or at the box office. If it's your first time here, park near Planet Fitness and walked to the glass doors, and you will enter the shopping mall. Go down the escalator, and the movie theatres are at a corner of the mall food court. This movie theatre only has 5 theatre rooms. It was "empty" when I went on a Friday around 6:30pm. I was about to get a small popcorn but the cashier had a free medium popcorn available (I guess someone didn't want it?) so that was my lucky day - as the cashier register said. She was kind! It was easy to locate the seats. They are recliner & heater seats which is awesome! I also like the wall between each of the rows because you can't really see anyone infront of you or behind you - makes it feel more private. Once we left the theatre, it was crowded and it didn't even feel like it when we were inside the theatre room. Restrooms were fine as well. I would come back here again for another movie. read more

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We came here for Tron: Ares a while ago and I was impressed. I've been to a handful of movie theatres, including, Mountain View, Santa Clara, Westfield Valley Fair, and they were all just okay. The seats at those other ones were cracked, the floors were sticky, but the movie quality was as expected. For here, the Hayward one, it was great! I don't know if they just re-did the theatre we were in but the seats were great, everything was clean, and overall, one of the better movie experiences I've had. Bravo Cinemark Southland Mall! read more

Recliner chairs! Thats what i love in these place. Very clean and smells nice too! Better park at the side of the building close to planet fitness especially if you are catching the last full show. The good thing on this parking area they are lots of vacant space! For me, i download their app and bought the ticket and snacks which is very convenient and the good part is you can accumulate points! Thats awesome! read more

Cinemark - Cinema Near Me - Hayward, California

There are two Century Theatres in the city of Hayward, and this one is located at Southland Mall. Entrance to the cinema is a little tricky. After you enter the mall, you need to take the escalators down to the lower level where the food court is, in order to access the theater lobby which is very basic and a little bare. Just a few small tables with seating, and a concessions stand that is different than most other theaters, pretty much everything behind the order counter. We came by for the matinee showing of Beetlejuice Beetlejuice this past Sunday, and the place wasn't busy, no waits, no problems. The place was clean, hardly any interaction with staff necessary since our ticket purchase was made online in advance, and the seats in the auditoriums were comfortable and in excellent condition (they don't extend far out, but I still appreciate this theater offering luxury recliners). Beetlejuice Beetlejuice was a wacky and entertaining sequel, and this theater provided a satisfactory movie-going experience on our recent visit. read more

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I would rate this place a 0 if I could. The general manager doesn't treat the staff with any sort of humanity whatsoever. Pretends to care then causes all of his employees and managers to leave or get fired. Constantly cuts everyone's hours and gives employees and managers less than 10 hours a week. Shifts are also constantly pushed back or pushed to start earlier. If you care about employees being treated with any sort of decency boycott this place. As for general safety, none of the employees were trained for food handling and constantly make health violations, do not eat any of the food there unless you want to get sick. Dishes that are in contact with food on a regular basis are put to dry on the floor. There's always sightings of mice around the building as well. If you also care about your wellbeing boycott this place. read more

Still one of my favorite theaters. The popcorn is finger-licking good. The location is clean and every theater has heated reclining seats. read more

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It is one of the cleanest theatres in the Bay Area, from their outdoor area to the seats indoors. Excellent service. I just don't like the new, modern seats Bathroom clean Handicap accessible read more

Come here to watch king fu panda in theaters. We decided to try something new and get the seats that move when there's motion playing in the movie! I absolutely loved it! Felt like you were on a roller coaster! This is my favorite movie theater and I'd always choose this movie theater over any others. My bf loves going to the union city one for some reason but this is my go-to theater. read more

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I've had great experiences here for a while, but last night while watching The Black Phone 2, it was the worst. The movie was great, but it's hard to watch it when these teens started being disruptive during the movie. They started yelling, blocking the screen, and throwing popcorn at each other. Just half way through the movie, my sister and I had enough, so we just left. We asked the employee and they already know why we left the movie. I didn't get his name, but he gave us guest passes for the inconvenience. Shout out to the employee read more

The theater itself is good and clean. But twice now, I've gotten bad service from the food counter, specifically the two Asian guys (one bigger set and the other is short), during the night shift. They're always rude and have an attitude. Both times they stood around just talking and acts bothered if you as a customer ask for something. Don't know why they're in the service industry when they seem to hate interacting with the public. They're the only reason why I would hesitate coming back to this place for movies. read more

Be careful when eating popcorn at this place! I found a human hair two times in the same popcorn box! It was so disgusting!!!

Haven't been to the theatre in ages and since they've opened up, thought we'd see what it's like these days. Here's the main tips: come on a weekday at the earliest matinee -- not only is it discounted, but you get almost the entire theatre to yourself, and the best choice of seats! Plus it greatly reduces your covid exposure since no one is around you. Is that a win-win-win? Since we were saving our appetites for a late lunch, we only got a small popcorn and small icee to share. Wild cherry flavor icee was perfect and I think the value of the small sizes are actually good! Mediums are the worst value probably. Best part about this theatre are the seats -- all of them are loungers!!! Ahhh so relaxing and enjoyable with the nice extra space, big arm rests, legs up and soft cushions. Can't beat that. Gonna have to skip school and come back again for another weekday early matinee lol! read more

Cinemark - Friday matinee -- whole theatre to ourselves! - Cinema Near Me - Hayward, California

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First time here, one of the smallest theater bldgs Ive been to. 5 theaters in total and the crew members were very nice and helpful! They sell alcohol if you are wondering. The only thing was that one of bathrooms had broken lock and there was a line. They have the lounge and DBox seats! read more

I wanted to personally think Chris Hernandez the manager at Century Southland store 1138. I had a movie date with my wife however, my little son got sick and she ended up having to stay home to take care of him. I went to go get popcorn so that we can enjoy a movie at home. I was sad to learn that the bags that they put the popcorn in we're not available. Chris overheard this and went out of his way and found a shipment that came in so that he could for fill my order. Chris went above and beyond, and out of his way to help me and I was able to bring popcorn home for my wife and I to watch a movie. Thank you so much,Chris! I will definitely be coming to this theater once everyone gets well. read more

Came for a matinee on a Friday and I have no complaints! The theatre was pretty clean but didn't check out the snack bar (will do next time). The seats have seat warmers and are extremely comfy with the option to recline as well! Pretty dope and gives you a great experience too. read more

I like this theatre because it is a small intimate space. The seats recline and are heated.Your order can be delivered to your seat. It's usually pretty clean. My only issue is the slushy machine often has issues. Staff are always friendly. The air conditioner is not turned up to polar ice freeze. read more

Cinemark - Cinema Near Me - Hayward, California

Cushy seats for your tushy! Reclines and heats up with a push of a button! Reserve seatings! Kiosks stalls to purch tix! The entrance to the theater is through the mall's food court. Nice strategy to get foot traffic through the door but will it work to save our dying retail malls? Let's hope so. 1-star reduction because one of the brand new seats in the theater was not working. We had to get 4 staff members over to brainiact the problem only to discover that it was not plugged properly. Doh! Otherwise, let's hope that all seats are plugged in moving forward! Enjoy the show, folks! read more

Cinemark - Plush Ricardo Automatic Lazy Chairs! Heated too! WOW - Cinema Near Me - Hayward, California

I was watching movie this afternoon and lost my phone in the theater. Reported to the manager, Gabe. He found my phone for me!!! I was so grateful!!! Thank you, Manager Gabe! See you again soon!! By the way, it's a great theater. Very clean and great staff!!! read more

Cinemark - Inclining comfy seats - Cinema Near Me - Hayward, California

Small but mighty theater at Southland Mall! Went to see In the Heights and they were open, clean, and pretty empty. Matinee pricing made the seats, even in luxury recliners, very reasonably priced. Seats recline and have heaters! Good popcorn and the typical movie theater snacks/candy. Service was great! Hope even post-COVID, theaters clean their seats and disinfect between showings. read more

Cinemark - Cinema Near Me - Hayward, California

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So happy another theater opened near me and they have sofa seatings!!!! Yas!! I was sad they didn't have caramel popcorn but other than that i had fun watching avengers here. Can't wait to go back! read more

Cinemark - Cinema Near Me - Hayward, California

Giving 5 stars because of location. I love theaters with reclining chairs! So having one near me now with less traffic is terrific. I live in Oakland and hate having to drive a good 35 mins all the way to damn near Fremont to AMC Newpark or go down to busy ass Emeryville and have to fight for compact parking! They officially opened last Thursday. I haven't yet went, but I've seen constructions and remember what it looked like before! So I can't wait to catch my first movie here soon. Also, check out their facebook page, you get a coupon for a FREE Large Popcorn as a grand opening gift, expires 12.31.18 so hurry and get it! read more

We had a kids birthday party at Cinemark Southland mall. The manager and employees were fantastic from the time of the reservation until end of the party. Everyone was super helpful and welcoming. We enjoyed our experience and will likely do it again! Their party service is 5+ stars. read more

So three stars because the seats are crazy comfortable, even for a three hour movie like Avatar, however in true Southland fashion everything else was dirty and unkempt. This place has potential, do better. read more

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Nate was awesome!!! Thank you for the incredible customer service! You are sooooo appreciated. I also love this theatre, all seats are luxury loungers! It's my preferred theatre read more

I went here when they were first opened and it was amazing. Everything was upgraded and you dont have to fuss with long lines because there are only a certain amount of movies they are playing. They have machines up in the front to pick up and/or pay. They also have a cashier near the concession stand if you dont want to pay using those machines. I came back to view a movie they were playing since this theater is smaller and not as packed as other movie theaters. What I did not like: 1. Apparently they enforced a policy where you cannot bring bags bigger than a certain size (I want to say 12 x 12 x ?). Honestly that is very annoying especially if you were shopping in the mall and have shopping bags. They tell you to either put it in the car or give you clear trash bags and dump your belongings in there. That is pretty ridiculous. I am not sure what happened for the theater to enforce this policy. So if you do plan to visit this theater, make sure you don't bring large bags or go shopping after you gone to the movies. 2. We arrived to the movies about 30mins before it was showing and the ticket taker told us that they are still cleaning the room. Which was fine so we waited outside. The seating area was a mess. Spilled drinks and food around the area. Rather than waiting outside, we just wondered around the mall. What I still like: Seats are still comfy. Spacious room even when people try to walk in and out of their seats. read more

I wanted to point out two outstanding staff members (Christian and Maria) who helped me. My family and I were running late on the movie we booked online. I called in 20 mins before the show started and asked to see if I could switch to a different movie and a later time. Maria said yes, and Christian booked my family to another movie. 30 mins into the horror movie, my little boy got scared and wanted to leave. We packed up and left. The best part, they offered my family guest passes to come back and watch something more suitable for younger kids. Thank you for the awesome customer service. read more

Four check-ins and I still don't know why my positive review was taken down. Small theater and close to home for when I don't feel like driving far. As for the food I don't even bother with it. I'll come with a full stomach or sneak something much better in. Come to think of it. My original review had something about how easy it is to sneak your own food. Maybe that's why it got taken down lol read more

We've just recently returned to in-theater movies. I love that Century offers an app to pre-order seat tickets and concessions. We love the heated, reclining loungers in the theaters - and that you can order in the app and have your food/beverages delivered to your seat! One thing I don't like about the Southland Century is that they only show a few movies at a time - and they run one kid movie in several theaters. If we want to see the good stuff, we have to go over to the Century theater on B street - which does NOT have the reclining loungers. This theater is located at Southland Mall, so there is ample parking and many alternatives if you want to shop or have dinner before or after your movie. Although the mall will sometimes close even though the theater is open. read more

Love this theater! Located on the lower level near the food court. First time I came was for The Lion King; even though I arrived early I missed the beginning because the food took so long. Spoke with a manager and got a refund for the food. This time I skipped the food. It wasn't crowded and I was so comfortable in my recliner during the movie. I was cold and noticed the chair has a heat setting which helped a lot; just had to keep clicking it throughout the movie because it goes off. This isn't the largest theater and the movies they have are limited. read more

Had a situation with our tickets and got our days mixed up but Antonio took care of us and gave us excellent customer service. We need more employees like him nowadays. Thanks again. read more

Cinemark - Cinema Near Me - Hayward, California

At long last the newest Cinemark Theater is now open at revitalized Southland Mall. Pros: Latest 4K projections Amazing seat rattling sound system Best luxury lounge seats + heated warmers with 3 settings This is the newest Cinemark in California so it has the latest tech and amenities. IMO it's one of the nicest theaters in the area. The food court is outside with new eateries coming soon. (Hang Ten, Boba time, Baby HK cafe etc) a few more sit downs surrounding the front entrance would make it more inviting next to shiekh shoes and the newly expanded Forever 21 (now open) Along with Round 1, Seafood City (now open), this mall has come along way. Keep the improvements coming and less shoes stores :) read more

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Hubby and I haven't been to the movies in so long, so we decided to come here! I remember when they had announced opening up a movie theater at Southland but since then I haven't been. It is located on the bottom where the food court is at. Once you get near you start to get that movie theater smell with the popcorn, i love it! You can either order your tickets up front with a ticket agent or they have a place right by the entrance where you can purchase tickets their on your own. The place is very clean. From what I've read, all the theaters have reclining chairs! Yes! We arrived and the theater is not as big as most other locations, but that's okay. I still really enjoyed my time. The seats were comfy and we enjoyed the movie a lot! We will most definitely be coming back here for our movie viewing, because why not? read more

We were told we could not enter the movie theater with the bag in the picture because it violates their policy. I understand if I had a huge shopping bag but this is a small bath and body works bag and you can easily see the contents. Do not come here if you plan on shopping before you go to the movies, idk because it's a MALL. I'm not going to my car in the pouring rain to drop off a small bag that would probably fit in my purse but decided to carry. This is a ridiculous policy and every other century theaters I've been to has not said a thing about the bags that I carry into the movie theater. Do not come here unless you want to be HELLA irritated. Update: Drove to the downtown Hayward theater 5 minutes away from the mall and walked in with ZERO questions from any of the staff who were helpful (3 different people). read more

Cinemark - Cinema Near Me - Hayward, California

Get the large popcorn you won't regret it! We got the small because we are used to getting disappointed at other movies with the quality of the popcorn but not here. We went back for more. read more

While this is the premiere place for movies in the Mall and does have luxurious seating, I would like to point out that the snack lines need to be better managed. We went to see Lion King and was 10 minutes there before the movie started and waited in line what seemed like a total of 20 minutes! Employees who look like managers walking back and forth, not doing anything. It was super slow. And then I went into the beer line and waited about 10 minutes there, almost missed the ending of my movie. My husband and I felt super frustrated when we were standing in the movie line, this place is too small to handle large crowds on days where premiere movies are playing. Even though the one on B Street is older, it is more efficient at monitoring the snack lines. Enough is enough, either they find some plan to manage the snack and drink bar better or we're going to go to another Century theater, avoiding this one and their slow lines. read more

So this place was under construction for so long but it is finish now went here to watch aquaman it was a good movie. This place is awkwardly down stair by the food court. I feel like it's like now you guys have to have a lot of security because I mean it's in the mall but anyways this movie theater is clean the seat are the best it has a heater so if can make you warm. One bad thing is you guys needa check people bags or pockets because before the movie started I smell weed and I'm telling you it was bad my health is the most important I could've had an asthma attack which was really bad. So that's my advice for you if you smell weed you should ask them to take it out me and my friend was going to passed out after that. read more

Cinemark - Cinema Near Me - Hayward, California