They treated me like I was stupid. I wasn't aware an adult had to be with me, and they yelled and…read morescreamed at me and I had no idea. Terrible treatment here, I don't reccomend and will NEVER come back. Their manager also wears Mickey ears and a Mickey shirt, and yelled at me, I will be taking these actions seriously. Get some nicer workers in reslly dissapointed

Took my niece and nephews out for a movie in a room full of kids, of course all small kids use the…read morerestroom a lot and get antsy when tired. 2O minutes toward the end of the movie This worker comes and starts screaming his head off in front of 5 years old about keeping them quiet and not walking to the restroom so much. Words where spoken with the employee and we left the kids cried their eyes out over being scared. I will never see a movie at this place again

Sunday morning. First show and the place is a mess. Pounds of popcorn pushed to the underside of…read moreeach seat. It was a disgusting mess. My wife called the manager. Unfortunately, they don't clean each day. Cleaning occurs every week, so this was either a day or six-days worth of dirt. Sad. I know movie theaters are struggling. Something has to give, but sanitation is their only option? One more thing. You know those ultra plush relaxer-type chairs? They are wearing out badly. Not just here, but at every theater. What's that going to cost. This ain't your father's Nickelodeon.

The freakin lights don't shut off during the movie I dont recommend this place. Tried watching…read moreprimitive war and couldn't see the screen because the movie is dark and the friggin lights on the walls and ceiling were on

I have an unlimited membership to this regal theater. The staff is always friendly, theaters are…read moreclean, and the reclining seats work great! You can now mobile order concessions, and it's ready when you get there. No unsupervised kids allowed, haven't seen any issues with juveniles unlike other theaters. My favorite theater since Atlas Cinema 10 closed in Mayfield.

Nice theater, very helpful staff and manager at the concession stand. I purchased tickets on…read moreGroupon and they said if you purchase more than one ticket redeem them all at once since they're all tied to the same purchase. The website says to scan each one separately FYI. Theatre has new carpet and seats! Very nice experience!

Great theater! I was…read moresuper impressed with this theater. Reasonable prices. You get to pick your own seats so you know where you are sitting before the show. The seats are heated and reclined and the sound in the theater was great.

We saw the movie GOAT at the Phoenix. The theatre is close to home with lots of parking since it is…read morein a mall. The theater seems well kept up and busy. The seats are very comfortable and as a bonus they are heated. We were there on an unusually cold afternoon and the theatre itself was cold. During the movie I had to put on my coat and hat. I imagine it is hard to keep all the theaters warm. Overall it is a nice place to see a movie

I saw a private viewing of Color Purple. We met in the private room in the front it was clean and…read morespacious for our group. The theater for our viewing was also clean and very spacious. The chairs were comfortable. The concession stand line was long but the staff were fast and efficient. The price of Concession was decent I got a nacho combo for 12 dollars and some change. The bathroom was horrid but other than that we had a good time.

Came here on a Tuesday at 6:30pm and the place was practically empty! We were able to watch a movie…read morein it's first week with only two other couples in the theater which was great. The seats are clearly new with an electric recline function although the leather can be a little squeaky so get it tuned in early. We had no movie or volume issues and the place seemed clean.

So happy this Cinema in Aurora has reopened. Everyone likes the big screen now and then. Walking…read morein was a treat, smelling the popcorn and seeing the posters. A decorated tree greeted us. I got our tickets on line. I kept the tickets in my email, and scanned them on the little handheld screen when we arrived. The theater looked nice. Seats rocked back and forth a little. Sound was good. We'll be back.

Hosted a birthday party here, and it was great! The staff were on top of everything and so…read morefriendly. Theater is nice and clean, and such a nice local spot.

The theater is very clean and has nice comfortable seating…read more Would suggest not using their kiosk ticket purchasing process as it freeze during processing. Ended up getting double charged for my tickets. Call the theater and they did reverse the charge.

I love this movie theater because it has good prices, great popcorn, is clean, and has recliners…read more They usually get a good selection of new movies out as well.

It has been many years since I had been to the Valley View Cinemark location. I went here on New…read moreYear's Day for the Stranger Things finale. The tickets were about what movie theater tickets cost, ours included some concession credits. I got a large blue Powerade. We went to the side concessions away from the main concession line, which had a significantly shorter line but was not nearly as stocked with concessions. Just fountain drinks and popcorn. In the theater, the seats were full of room for you to lounge. The seats we had the buttons to recline which could be a problem if you're prone to falling asleep. The screen is huge! The angle of view from the seats we had was perfect to me. The sound was loud and very clear with the sound coming from each direction. All staff we interacted with on entry and exit were all smiling and wishing us all safe travels back with it snowing like crazy earlier. I am more likely to make the drive down to this location. This is how you would want to experience a movie in a theater. Good work Valley View Cinemark!!

I recently visited Cinemark Valley View for a very early Wicked For Good screening. Amazon…read moreperiodically offers paid early screening tickets to Prime members. I have been to this movie theater numerous times over the years, and found that it hardly changed over the years. It remains timeless. AMBIANCE: The movie theatre is spacious offering a lot of pre-movie activities. There is a sit down cafe area to start nibbling on your popcorn. There is a small arcade with claw machines, and games for solo or groups. They also usually have a display for new movies where you can take fun keepsake pictures. I found that quite a few couples and friend groups checking out the amenities before the movies. The movie theater rooms are certainly outdated considering other cinemas in the area. The recliner chairs operate slowly and appear worn. My least favorite part is the lack of row labels. The row labels are on the floor/carpet. It makes it impossible to see during dim lighting before the movie and should you need to leave during the movie. It's just simply not practical. CONCESSIONS: Concessions go above and beyond with food and movie merch. For instance, Wicked performance featured toys, souvenirs, and even pink/green popcorn. The concessions are overpriced as they are everywhere. SERVICE: The service here is very subpar. Employees mumble to customers and it's really hard to decipher what they're saying. I had this experience during initial entry and at concessions. They are very apathetic or even borderline rude. You don't feel welcome here at all, the service is pretty bad. PARKING: There is a huge parking lot at this movie theatre, larger than other. The parking lot is well lit so you feel reasonably safe. In all honesty, I won't be sprinting back to this movie theatre. I was just purchasing tickets to the next exciting movie release, this movie theatre was the last on my list. I purchased tickets to another movie theatre. My main reasons are that the movie theatre is very outdated and service is terrible. I'd rather go to a more updated venue with friendly staff.

I come from California and visit my gson in Hiram College and this theater was awesome refreshing…read moreto go to a mom and pop movie theater small establishment is so much better then big chain where it so chaotic. This was great. Workers can be a lil more cheerful

Drove down from Chagrin (where our theatre is gone!) to see Mission Impossible…read more All basics covered. Love the big seats and stadium seating (no heads in your field of vision). Nice staff. Super clean. Worth a drive for sure.