Really lovely service. Good range of cigars which I was after. Recommended some great ones…read more Fairly well priced. Will return.

I don't mind walking past this place for 5 more minutes until I get to Cignall because the customer…read moreservice here is a joke. Customer Service: Why does Free Choice hire people who don't understand anything about selling tobacco? They don't know anything about their products and to add on, don't speak English very well either. "50 grams Champion Ruby please" The lady had no idea what I was talking about, so I said slower and louder "Champion Ruby", thinking that maybe she just didn't hear me. In actuality, she didn't even know what Champion Ruby was. Why do you get a job selling tobacco, when you don't even know the product? Then proceeded the struggle to tell her I wanted 50 g, not 30. She got the bag of 30 anyway and I told her "the bigger one" because she didn't understand the measurement denominations either. Smoking's a pretty shit habit so I don't blame someone if they don't know anything about the tobacco. I just think it's a bit silly if someone is going to get a job selling a product they don't know much about. I should mention that this lack of proper customer service is consistent.

Can't speak english well, a bit rude and very abrupt, i wouldn't go back except there's only a…read morehandful of places that sell captain black cigars. also trying to tok to them over the phone is more difficult than getting caught by your misses in bed with another woman and trying to get her to believe it was an exotic massage

We came here because we've got friends from overseas visiting and they had a hankering for a nice…read morecigar. Hubby smokes them once or twice a year (thank goodness not more) so I told him to spend the money for a nice one. The shop is oldy, leathery and dark woodeny inside. The tobacconists are very attentive and offered to help us right away. We said the price range and they suggested 3 or 4. Dave picked a $38 H Upmann Magnum 50 Cuban which is meant to be "excellent" for the price. Knowledgeable staff, they said if you smoke it after a meal, it'll be a lighter taste as your palette is not as strong and that it would last about an hour!

SUPER fast delivery. I ordered 3 boxes of cigars yesterday, this morning they are on board for…read moreshipping. From Melbourne to Brisbane. They have an excellent range. The products are always beautifully packed (which is lovely because the classic cigar boxes like my grandfather's when I was a kid are of course all ruined by government warnings now) and they often throw in little gifts as well with orders (hydration medium, etc). A fantastic business... If I am ever in Tourak I will definitely drop in to the physical store, I bet it's a real national treasure.

When it comes to the finest cigars and anything you could ever need to go with them, La Casa Del…read moreHabanos is the place. As soon as I walked in the door I was drawn to the beautifully decorated, colourful lacquered cigar boxes. These babies would look better on my dressing table with my jewels in them than cigars I reckon! They are surrounded by equally colourful and decorative ash trays and lighters. As I walked around the store, the more serious cigar paraphernalia was revealed. There are cigar cutters and scissors in all shapes and sizes (cutters make me curl my fingers into fists because of a certain Mission Impossible film). There's a walk in humidor which smells really earthy and is stocked with the most fascinating array of thick ones, thin ones, short ones and long ones. And that, is about the extent of my cigar knowledge! If you're into cigars, or want a gift for someone who appreciates them, look no further.

Bought 2 cigars here while on holiday... 1 was definitely a fake--a Montecristo #2 petite. No way…read moreit was real. The tobacco itself was terrible, and it burned horribly. I have smoked plenty of fine cigars (to include Montecristos) and this had none of the qualities the sales person (or the cigar magazines) said it would. I cannot tell whether the second cigar was indeed real, but it at least tasted like it was made with better tobacco and generally burned like it should. Unfortunately, I was several hundred kilometers away from the store when I went to smoke the cigars. So, no easy way to request a refund. I have smoked enough cigars to know that even the best brands have will the occasional poorly constructed cigar. But the tobacco generally tastes like it should. I am not suggesting that the store knowingly sells fakes. The store seemed reputable, especially because it is on the ground floor of a well known hotel. But I would encourage its managers to check their supply chain.

Lovely service. Pleasant lady behind counter. Quite a…read moregood range of cigars too which s what I was looking for.

Inside a shopping centre the guy looked at me like I was a criminal for asking about e liquid and…read moreemphatically said no so everyone could hear. I then said not with nicotine and he said no even louder... Thanks for helping me quit smoking TSG not. Totally stupid gits...