A clean, well equipped store. The gentleman that waited on me was helpful, knowledgable, and…read morefriendly. I don't now if he was the owner or not, but he made my visit quick and stress free. Mike Owen

Biggest and cleanest smoke shop I've seen in town. They have so many products and the employees are…read morealways attentive. They also offer the best prices

Purchased a vaporizer after stopping in to check prices. The sales guy was great; showed me…read moreeverything in my price range that met my needs and eventually sold me on a unit that was a bit more than I had hoped to spend but still below my max. Took it home, started to love it. And then the plastic piece that holds the mouthpiece broke within 24 hours of purchase. Called the store and was told to bring it in for a replacement unit. When I showed up the next day, the guy at the counter remembered my phone call. Although he didn't have a replacement on hand (will be a few days), after I whined that I was going to really miss it for those days, he fiddled with the broken one and made it usable. They've earned my business - great customer service!

I can't tell if the younger Hispanic guy is the owner or an employee. The dude has the worst, most…read moreinsecure customer service I've ever seen. They have the worst prices yet have the best selection of products. Everything inside is a low-mid quality piece from China, and they are charging like it's hand blown glass made in America. I used to spend a few hundred a year here, but the dude inside is exhausting and not worth the effort. Get a new employee. He is ruining your store 100%

Woodland Smoke Shop is a great spot with fair prices and a very convenient location. The customer…read moreservice really stands out--the staff are friendly, helpful, and make every visit easy. Always a smooth and pleasant experience.amin

Terrible selection for glass and very overpriced. The owner isn't very helpful and expect to pay…read more50+ for cheap Chinese glass thats online for 10.

Kenny provided me with the best customer service. I highly recommend coming to the spot…read more If I could give more than five stars, I definitely would Kenny is always positive and super friendly and helpful He will make you feel at home and he is very respectful. I highly suggest the smoke shop.

I have been a customer there for many many years buying my cigarette oil and the last few days they…read moresold me two menthols claiming it's the same taste sweet they wouldn't give me my money back that was $60 I spent they want to give me $2.50 off I will never go there again

great staff this is a local gem that has actual quality products for a good price. good selection…read moreof everything you'd want

Horrible service never have what I'm looking for I came in because I was looking for a straight…read moreshooter except they had the cheaper one and it broke I specifically told the guy what I was looking for before I came

I have been to this shop about five times. I only review establishments when I'm truly impressed or…read morevery angry about something. I've only ever had positive experiences at 13 smoke shop. The atmosphere is very friendly and professional. The young lady that does the customer service is very sweet and knowledgeable. I recommend this place 100%.

Will never go here again. Employees are very nice however not comfortable with them selling any…read moretobacco products to people under 21. Will be reporting this business as well. Employees need to do there jobs

Always great customer service. They keep their items well stocked and I always leave with the…read moreproducts I come in for.

Been coming here for years, they are always super nice! I…read moreprefer to go here, with any questions or issues they have always been able to help me :) The owner is so friendly! I appreciate you!

beware! not only are they price gouging, they are also selling counterfeit products! i knew the…read morecolor was off and now the code confirms it was a cheap knock off!!!

This is a super nice store. Everything is so organized and clean. They have a wide variety of…read moresnacks and smoke shop related products. The guy working there is also very friendly whenever I go. Prices are much cheaper than I expected.

I came for a pickup. However the pickup is not in the front of the store near customer service. It…read moreis in the back. I waited in line to be told that the pickups are not part of customer service but in the back. Went to the back. Didn't see anyone manning the pick up station. Had to ring the bell and wait more time for someone to come out. Eventually a staff came out apologize for me having to wait in line and then got my item. Staff was friendly. Not a big deal but the type of customer service you get at Walmart is not up to par with other stores, like target Best Buy etc

Since my last visit not much changed. Most employees are pretty kind and helpful where as…read moremanagement robotic, rude and don't care for their customers. So. Come here when I have to. Usually twice a year, and buy as little as possible. Usually an oil change. It s sad for a common any of this size. Best of luck for the futur