The only problem is that the guy drove up an hour late to open the door and another time they never…read moreopened.

They gave me an empty product and didn't fix it when I went back for a return…read more Don't go here.

Loyal customer since coming across them maybe 3 or 4 months ago? Husband and I go in a lot. The…read moreyoung gentleman is a solid dude and the others working are friendly as well. Almost 100% of the time have what we need. Appreciate their customer service and how welcoming the environment is. It's also a huge store with lots of different cool things to check out. Fairly priced, too. Bring cash! S/O to them for their loyalty punch cards as well bc I'm a nic fiend + go thru like 1 every few days. Much love to this location.

Great service every time any time of the day! Been getting…read morehookah stuff from this place for years.. sometimes I call to make sure they have what I need, they are always responsive and helpful.

They are awesome and I would recommend them to anyone looking for smoke stuff cause it's a smoke…read moreshop lol get it lol! Well I hope everyone has a good experience like I have every time I go there. Thank you Blazin Jays

Walked in today, no customers, employee was on the phone with the speaker on talking to someone in…read morehis language, and although I don't speak or understand the language, it sounded like a personal conversation. As I stood there waiting to ask a question he didn't acknowledgment in any way. I walked out and decided to spend my money elsewhere.

Amazing service and great range of selection, they'll will take care of you and looks amazing…read moreinside!

They be changing prices, trying to play the customers. When there are smoke shops selling them for…read more$19.99 for ON 7 kratom, the highest i have seen is $25 or two for $45 on the ON 7 KRATOM. I went there faithfully because they were muslims, but greed is different to me no matter what religion or race you are. Shame on them for changing prices when the market out there sells them cheaper. On the actual website for ON 7 kratom, they sell them for $19.99 to anyone, so that means if you buy them wholesale you are getting them cheaper. I waited 3 weeks and went there twice every week because i kept being lied to that they were ordered and should be there in the following days and then again the next week. I wasted gas and most of all my time just to find out they wanted to be greedy and mark up the prices. Little do they know they sell them way cheaper in other smoke shop. They lost a loyal customer only for there greed thinking people dont have other options, they are not exclusive. Then i asked the mexican cashier to call Mo and ask him to sell it for the orginal price especially knowing i came there several times in 3 weeks and being lied too everytime i got there. Respectfully knowing i came there and only specifically for that just to find out i wasted my time. Mo should have told the mexican cashier to give it to me for the price i always got it for. He knows when i would buy, i would buy minimum 5 or more. I always come there with respect, but the mexican dudes customer service sucks ass. They got too much pride and ego. they dont know me and what i have done in my life. We all got stories but i humbled down with good positive muslim characteristics. I guess some people claim islam by mouth not by actions. May Allah swt guide the brothers inshallah. There parking lot sucks too, but i would still drive all the way there because loyalty is all i know. I dont know if i will go there again but they should make a lot of changes. I use to go there when the other arabs used to own it. Never had no issues, they should talk to those people who are cashiers and dealing with customers to humble down and not to LIE.

They are the best smoke shop in the area. I've been going there for a long time never once I had…read moreany problems always quality stuff.

Service- Excellent every time I have been to the store!…read moreSelection- If they don't have what I am looking for, they will order it for me. Most of the time, they are able to find things other stores can't! Value- They are competitive with any store in the Bay Area!

Absolute best smoke shop in the Bay Area, I drive pretty far to come here but it's well worth it. I…read morepass about 10 other shops just to get to this one. Staff is super cool and priced well.

Went in there to try and buy a specific vape, I was told they didn't have it, then I asked what…read moreother vapes they had and they said they no vapes at all !!! What type of smoke shop doesn't carry any vapes at all ! On top of that I wanted a drink , but there was a sign saying the fridge was not working ! I wasted half of my lunch going to this dump of a place , ridiculous

Very good products with the best prices. Open late night. Very friendly people . The best product…read morein town with best price.

First off I was going to give this place 5 stars as opposed to 4 stars, strictly for being open…read morewhen they say they are going to be open. So i do appreciate the fact that they showed up when they said they would. the reason i knocked it down a star was because the item that i was looking for, was twice the price at any other shop that i have been too. Not sure why but it was. The personnel are always in good spirits and although the shop is small, they carry a lot of inventory. I won't stop coming but probably only when needs to be met.

Awesome!! I love that they open early and I can go before work Also it's convenient that it's…read moreright down the street from where I live!

Lot of good pipes and bongs, good selection of wraps and papers, not to mention the customer…read moreservice was great. She knew what she was talking about, and very friendly.

Very good customer service and friendly, very fast and efficient and seemed knowledgeable about…read moretheir products

These folks are the best in the Bay Area hands down and they give you a free drink at the end…read more Highly recommend.

It's more than a smoke shop they have a wonderful array of jewelry, perfumes, incense and bakhor!…read moreThe gentleman who helped me was very kind and helpful and gave us great discounts on perfume cigars and much more. Will definitely be coming back this is the place to shop!

I want to give this place 5 stars, this is the 3rd time that I have come to this store. First two…read moretimes were great. Nice conversation with the people who where in the store. Got what I needed at a better then fair price, left satisfied both times, but I can't stand when a place doesn't manage their social media presence. Here on Yelp their store hours are 9:00am to 7pm. Well it's 9:35am and not a soul in sight. That's extremely frustrating to the average consumer. I wonder if they know how easy it is to at the very least put a sign up the day before saying you're not going to be open at the time you normally are going to be. I've seen two customers walk up to the store. Use profanity to express their feelings and walk off. I'm not sure if the owner understands the importance of customer service.