Love this place. The pizza is always great at any CiCi's, the staff is always very friendly, service is quick because... it's a buffet! Ambiance however is just your typical CiCis. When we were here one of the soda dispensers didn't have ice. Here's a tip for people wishing for soda dispensers to NOT make your water taste like the drink it dispenses from: run the water button for 2 seconds and then the flavor will have rubbed off. Don't waste water with this trick, though. CiCis never fails to disappoint. I wish there were more in our hometown! read more

Not really set uo for take out, the cashier has to take a long walk across the floor, in my case a few times as they seem to have lost the order. Pizza nothing special, crust too thick for me, kind of meh but stopped the hunger. Traffic on the road outside was horrendous, making getting the pie back hot was not possible, even though the hotel was close. read more

Cicis Pizza - Vast - Pizza Near Me - Sevierville, Tennessee

They weren't keeping up with the pizzas. I try to get the last piece of stuffed crust which was burnt and wouldn't come out and the girl was like didn't your friend get some. Um idk? What was I supposed to do just take it off people's plates bc she was too lazy to do her job. I don't even understand a comment like that. Also no ice. There is not one single white person working in here so the comment was most likely a racist one. I ordered a specialty pizza from the manager literally said nothing to me then put it on the line without even calling it out. It was mostly gone by the time I got to it. New management needs to happen so badly. I saw them bringing other people the pizzas why couldn't they bring me mine? read more

It's a low in price and great quality of pizza. I have learned to walk in and asked for a thin crust with pepper and onions and they always make it for me. Custom on the buffet for free. I love the fact that we can get some homemade chicken noodle soup or some salad also. And then the dessert, sticky buns or brownies are always nice to finish. I think it's a good value great way to feed a hungry family! read more

Our experience at Cicis pizza has always been excellent and tasty! I left a review for another business earlier- Monster Burger, but some how that review fame up under Cicis I noticed later. Monster Burger was the poor review, NOT Cicis pizza who is consistent and delicious! They put the fresh pizza out fast and greet everyone that comes in the door. Excellent service! read more

Our visit to Cici's was a pleasant one. The workers were friendly and polite. The pizzas were hot and fresh, well-stocked, as well as a couple of desserts out and the salad bar was well-stocked as well. I didn't find any Parmesan so I asked the lady behind the counter and she happily provided me some. The Christmas music was on point too. Thanks crew! read more

Cicis Pizza - Dessert food - Pizza Near Me - Sevierville, Tennessee

Very fresh pizza very friendly people and very clean! Would come to eat there again! 5/5!!

I love CiCis from the day I was born to now favorite item is the cheese sticks it is the most family friendly restaurant that I know great service selection to read more

Great selection of pizzas and plenty of table space. We enjoyed our meal. Highly recommended.

DISGUSTING - Dry poorly prepared pizza left out too long for your consumption. Dirty tables, service areas. Employees and the Manager don't seem to care so expect a sub par Cici's experience here. They advertise a Buy One Get One Free Coupon here but do not honor it when you go to use it. They have the coupons at the counter too, but won't tell you about them or give them to you unless you fit their profile. Awful business practices. BOGO Coupon Here: https://www.destinationcoupons.com/cicis-pizza/cicis-bogo-coupons read more

Cicis pizza is average at best but I take my little mostly for the games afterwards. But each time we go it seems like two more games are out of order. This time we found two games actually working correctly, and one was the air hockey that needs work. It used to be a favorite for my little but has quickly become a bore, too many other arcades to waste time here read more

Pleasantly surprised. We are not a fan of the Cicis back home. But this place was great. Friendly staff. Hot yummy food. Very affordable. The restaurant was huge and not that busy but there was always hot fresh food. Place was clean. Would recommend!!! read more

Save your money, go anywhere else. Walked in and tables were full of dirty plates piled up. The place was not busy, employees standing around watching the TVs. Tried to pay 8 times and the cashier voided the transaction 8 times until they finally tried another register. Kept telling us it was our card. It ended up not being our card but cashier malfunction. We started with salads and were told they were out of ranch dressing. I asked 3 other people and one of them found the ranch after a 12 minute wait. I watched one employee who was wearing plastic gloves put his hands in his pants, it seems he was trying to tuck in his shirt. But his hand was in to his wrist... then with the same gloves handled food. That seemed disgusting to me. They were out of ice tea and nobody seemed like they wanted to make more and to ask was being a burden. The pizza crust was not crisp but had the under-cooked feel. We then went to the arcade and half the games didnt work but took our credits anyway and when it came to cash in tickets there was nobody there. I asked the cashier for help and he said nothing and kept doing whatever it was he was doing. Finally after what felt like forever he came to help and was sloth like slow in doing anything. Was not polite, didnt smile and talked to my kids like he was being bothered by being there. To sum this up, this place needs to be closed down and turned into a DMV, the same people could work there. If you see a review from a "Local Guide" about this place it's worth every penny they were paid to write it. read more

There arcade used to be one of our favorite spots. not anymore it all started when they jacked up the prices on the arcade machines a while ago and the arcade card machine wasn't even working and we decided to leave then we came back on my birthday the arcade card machine was working but not the games one of the games it was a racing game it was so laggy that I lost the race and one of by the way but the other arcade machines wasn't even working also the food is great but don't do the arcade. read more

Awesome facility with plenty of seating. Good value as always for most Cici locations. Always a good place to eat with kids...

The pizza quality was very poor from the crust to the toppings, but if you are on a budget and have kids to feed, this is the place for you. Probably won't be back. read more

This was by far the best Cici's experience ever. The manager on duty was amazing, knew how to handle people, and had a great sense of humor and personality. Food steady never ran out, always fresh out of the oven. Wonderful communication between staff and patrons. Tables were cleaned the minute people left. Truly a fantastic time. read more

Cicis Pizza - I love that someone made a Clerks reference - Pizza Near Me - Sevierville, Tennessee

This was the first time we ate here. I've heard about how good it was for years so we decided to try it. The food was good. We ordered four buffets for my wife and boys but I ordered a pizza. When I got my pizza the refused to let me eat it and said I had to leave the store because it was a "carry out" pizza. I had to sit there while my family eat and not eat the pizza I paid for. It ruined the atmosphere for me and I don't think I would be back. Unfortunate customer service that could have easily been remedied. That being said, the budget staff seemed happy and the premise was pretty clean and well-kept. read more

The Food was amazing. The staff was nice. Food took no time at the bar. Though I did get scammed on a few games at the game room but other than that it was amazing. I recommend this place. read more

I was a little leery after reading some of the negative reviews but I'm so glad we gave them a chance!! The pizza was delicious!!! They had a wide variety of pizza available and were constantly refilling the buffet with one after another delicious pizza to choose from. It's a really large and spacious dining room and was clean and well maintained. You can't go wrong with pizza and this ended up being our least expensive meal during our trip but one of the best we had. I see adding this to the rotation of places we visit when we come to the mountains. It really hit the spot after a long day at Dollywood. read more

They screamed my name and said it with attitude and they didn't say sorry. They were so aggressive and rude. This place sucks. Don't come here and make my mistake coming to this place. read more

The food was delicious and the selection was great! After eating we played some games at the arcade and had a blast. Highly recommend if traveling with tiny humans! read more

Expensive, barely any food at all was out when we arrived, the pizza didn't have much sauce on it, nothing tasted good. Major disappointment. Our local Cicis Pizza closed years ago, so my family was excited to eat this only to be let down. Don't waste your time or money, go anywhere else. read more

Very large location, and as not expecting the size of the dining room. Food was as good as it is at any CiCi's pizza. We arrived around 8pm, most of all the pizza's were just out of the oven. They have the average size buffet bar just spread out since this location is so large. I would recommend this place for a decent priced meal in this area. The game room.... Ahhh yeah good size as well. These games are a little better than your average CiCi's pizza, tickets are about the same. All in all, yeah a decent HOT meal in a sea of expensive alternatives!!! read more

Absolutely the worst experience we've ever had at a CiCis! The manager, Brittney, was very rude! When we told her she didn't need to be rude, she got even worse! We were eating in and went to pick up a to go order, only to find out they had given it to someone else! She said it would take 5 minutes to remake it! We waited another 20 minutes before Mike, who was extremely nice, brought us our order and something extra. He even apologized! When I told Brittney I was writing a review, she said my name is spelled B-R-I-T-T-N-E-Y! As we left, we could see on lthe inside, that B-R-I-T-T-N-E-Y, was letting Mike have it. I hope her manager reads this and gives her some training on how to deal with customers! read more

The Cici's is great. Big eating space and large arcade. I see a lot of bad reviews here but the fine was good. The salad bar was better then I expected and the long pizza selection was great. I visited here while a bus full of kids and parents came at the same time. Cici's employees were able to keep up and accommodate everyone. read more

Okay, had to post now while I'm setting in the restaurant. It is the same as other locations, cold pizza and old food. Even my kids were disappointed. I hate being this guy, but I got to be read more

I read some negative reviews, and I just don't share those opinions. Maybe those other people went during a very busy time and staffing was low, but my experience today has been very good. The place was extremely clean and the manager made sure hot pizzas were popping out during our entire visit and even made a specialty pizza for us. I have no complaints at all and will be back. read more

This is the best place for pizza. Everything is fresh. The pizza is hot. Salad is great. Desserts are delicious .

It was ok. Not much to write about & definitely nothing to brag about. It was your average CiCi's pizza. The pizza is t the best. I believe I like Little Caesar's better. I'd purchased a $20 for $10 desk off coupon or the cost would be pretty high for 2 adults & 2 kids. Overall price not too bad & pizza just average. Would probably return since it we all 4 ate for under $ 22 read more

Very clean and affordable. Food was great and the people couldn't be friendlier. A gentleman even came by the table to make sure everything was good. Can't ask for better for a 7.99 pizza buffet!!! read more

This place discusses me. First of all when I walked into the bathroom there was pee all over this one stall,and when the employees who walked in the bathroom wouldn't do their job and clean it up. Second of all the pizza was not ready and when we got our pizzas it tasted like cardboard. And last of all there was gross stains all over the walls and I couldn't stop looking at them with disgust. But Cicis workers need to start straightening out and do their actual jobs and not sit around giving us card board to eat. And when I told the employees that they need to clean the stall up because it was discussing,but they said "can't you see I'm busy" that's just plain rude. read more

Highly recommend this Cicis pizza location, super friendly staff, and great food, Cicis has never met me down. Easily one for the best I have ever been to read more

Cicis Pizza - The Goat. - Pizza Near Me - Sevierville, Tennessee

Used to come here all the time with my little boy and it was good. Over the years it has gone way down hill. The pizza is not very good and the selection is even worse! Ladies room smelled bad and had lots of toilet paper in the floor. There is another one down the road in pigeon forge, think we will be going there from now on. read more

I love CiCis. But this is the WORST one EVER!!! Took forever just to pay, then they ran out of plates. How can you run out of plates for a buffet? Two people quit while we were there. Very bad management here. Would leave no stars but can't read more

Pizza is good but they could not keep up with demand. Patrons waiting to pay lined out the door. No ranch, no Coke, out of many items. Roll of paper towels instead of napkins. People lined up 30 deep around the inside waiting on pizza. Pretty ridiculous. read more

love this Cicis! great customer service and amazing pizza! everyone was so friendly and polite! All kinds of pizza! Have a request for pizza? They'll make it! Bar was always full with fresh pizza! read more

Cicis Pizza - Pizza - Pizza Near Me - Sevierville, Tennessee

Great experience all around. Pizza was well kept up with and was delicious. Staff was friendly and helpful. One star off only for rude manager whem asked about if/when brownies would be coming out. read more

Great place very nice I would love it every time I come here Open one in Louisville KY read more

Cicis Pizza - Pizza Near Me - Sevierville, Tennessee

Think of this place as a family budget friendly buffet and its as good as it gets. Sure, its not Gourmet-grade pizza, but the overall package is a bargain. The pizza variety is great, the cinnamon rolls are fabulous, and it all comes with salad, soup and simple pastas. The staff is very friendly, super efficient, and they keep it well stocked, even when a bit off-hours (say, 1:30 on a Tuesday). read more

Cicis Pizza - Pizza "line" - Pizza Near Me - Sevierville, Tennessee

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