CIC Technologies

Stay away from this company. They stole money from me and never complete the service they were…read morehired for. My Airbnb hired them to do a starlink install and they never completed the job after multiple weeks. It is still not working and the owner just ignores any requests made to him. When speaking to him he acts professional and all that but then sends inexperienced helpers out to do the work. When it doesn't work or there are problems he just blames Starlink and isn't willing to support the service you paid him for.

The Starlink Installation was nothing short of phenomena. Josh, our tech respected our peculiar…read moreinstallation preferences, making a very difficult install seem simple. His price was less than the previous guy who I essentially threw off my property because he couldn't put the equipment and wires where I wanted them. Josh was fearless in placing our "dish" on our roof in the optimum but difficult position. He was careful, efficient, and very friendly. I highly recommend this company.

NerdsToGo

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Thanks for the quick diagnosis ! They didn't charge me because they didn't fix anything; they gave…read moreme an honest opinion and diagnosis.

WX2 Tech

(7 reviews)

First off, I am not Adam. I scanned the business card he gave me and attached it to the review…read more Have you ever had the experience of trying to deal with a home network problem by going through your ISP, and, the vendor of whatever other networking equipment you are using? Each of them says that things look good on their end, and you need to contact the "other guy". How about trying to do that on the phone? You live in an area with poor cell signal, and the only way you can have a conversation is to utilize "wifi calling", except - you DON'T HAVE WIFI, so the call is breaking up and you can barely understand each other. The chance of getting a technician from your ISP to pay you a visit is about as likely as winning the lottery. I did a search on Yelp and Adam was the first - got another response from one other vendor who said they couldn't help me - to respond. He said he could come the next day, and it turns out he is located only 15 minutes from my house. I had done some remediation before his arrival and found out that my problem was not due to equipment, but a configuration decision that I had made that gradually disrupted my network (No, the customer is NOT always right). Adam explained everything that had happened, tweaked some settings, and made some suggestions about how I could optimize my setup. He is very knowledgeable about many networking, communication, and security issues. This will lead me to work with him in the future to improve the quality of our cell signal and do some rewiring to improve the performance of our home network. He also has expertise in other areas - it turns out he used to work for the company that services the entry gates into our community and is also extremely well-versed in network security issues. His hourly rate is entirely reasonable, IMHO. Finally, he is a REALLY nice guy. I can't recommend him highly enough.

Great guy and solid problem solving. Will call him again if need arises. Smaller job but still…read moregrateful for the help!

Simple Support

4.9

(12 reviews)

I had problems connecting with my printer. I called simple support and Clinton was very kind and…read morepatiently tried to help me thru the process. We finally gave up and he said he would send somebody to my house. I took what he told me and very very patiently worked on it until after 1 1/2 hours success!!!! Really appreciate his help and highly recommend this company! I'm certain we will need them in the future.

Simple Support is now my GO TO for IT support! We were interested in installing Starlink. Quintin…read morecame out and performed a very thorough assessment and consultation. He's a great guy and is very knowledgeable and patient. I decided not to install Starlink and instead I had AT&T connect a fiber optic line to the house. Later on, I wanted a direct line from our office upstairs to the router downstairs. Jasper came out and did a thorough assessment and consultation and then returned shortly thereafter to do the installation. Jasper went above and beyond to make sure everything was exactly the way we wanted it and that everything was working at its best. He even went to the store to get the specific CAT-6 cable with the color that we wanted. He was neat, efficient, earnest and, like Quintin, very knowledgeable and professional at what he does. Both men are great to work with, as well is their Project Coordinator Devin. They will give you their all! BTW, I was only charged for the installation and it was a great value for the what they delivered. They are a Blessing indeed!

Harris Home Services

Tom and his partner arrived on time and installed two TVs in our home. They were extremely…read moreprofessional and friendly and ensured that both TVs were installed at the height that worked best for us. I couldn't believe how fast they completed their work - much less than an hour for the two TVs. The price was much lower than others that I checked. I highly recommend Tom!

They were very professional, cleaned up after themselves, courteous and respectful of our home. Ray…read moreand his partner were quick and did an outstanding job! I would definitely recommend this company!

How Smart Solutions

Benjamin quickly responded to my initial email and set up my in home network. Very pleased and…read morehighly recommend.

Ben came out on short notice to mount our new TV. He is awesome & did a phenomenal job! Highly…read morerecommend!!

Go-To Gordon Computer Services

(3 reviews)

Every now and then I have an experience with a service provider that leaves me feeling good... but…read morerarely. I'm very happy to say that my experience with Gordon has been one of those rare times. Despite some complication, Gordon persevered, made good suggestion, and got the work done... correctly! A bonus is that I felt the price was very fair. I would highly recommend Gordon/Go To Gordon.

Gordon is very knowledgeable about computers. I brought him a slow, noisy pc, and in no time he had…read moreit running quickly and smoothly. He was able to fix an obscure problem with my CD drive, and he explained to me, in terms I could understand, some easy ways to keep my computer running better. Definitely someone you can count on!

Install Heroes

4.5

(8 reviews)

The owner was a no show for installation. I was not able to reach him nor did he return calls.read more

We just moved into a new build house and needed 6 televisions mounted on walls. I didn't want any…read morewires showing and wanted everything hardwired to the internet. After researching consumer reviews I called Install Heroes. I couldn't have made a better decision. Adam not only met my requests but went over and above. He took the time to explain everything to this novice and set me up where all I have to do is turn on the tv. Reasonably priced as well. Thank you Sir!

TCS IT Computer Repair and networking

Phoned this group to do a home/business service on an HP Printer. Called the dispatch number…read moreprovided on the website. The "dispatcher" that answered the phone was very disinterested immediately upon answering. I offered information as best I could, but he kept "hmmm"ing to the point that I eventually just said, I'll find someone else who might be interested in helping me. Even if not interested, call could have been handled with a bit more professionalism and enthusiasm.

Anyone in the Sevier County area who may need help mounting TVs, installing home theaters, fixing a…read morecomputer, or solving any high tech issue that naysayers tell you just "can't be done," call Eddie Nelson at TCS. Eddie is a genius!!!! TCS Computer Repair and Networking is an excellent resource for all of us who live in the mountains..... The company primarily serves as Information Technology support for cabin rental businesses and corporate entities have recently just started providing technical services for homeowners too. I'm so lucky I found this company!!!! They not only mounted my new TV on an old mount that I didn't want to replace but fixed an issue that has been costing an additional $50 a month extra for because I listened to an installer who obviously didn't know what he was talking about.... This guy knows!!!! And I am happy, happy, happy with the work!!!!!

Tech House

3.9

(7 reviews)

Wow. I was ripped off by Staples when I signed up for my protection plan, and I was suddenly out a…read more$500 laptop. I brought it to Tech House, hoping it wasn't dead--it was. I told them I'd be willing/eager to purchase a new one from them, as a small business. The tech messaged me an hour later that he'd found the same machine (which I loved) at another business, on sale, even. He saved me over a hundred dollars at his own loss, and I thought that was the mark of a businessman out to keep his customers long-term. We have since had two other machines repaired there, and the guys have been professional, quick and very affordable. I would ABSOLUTELY recommend them in a heartbeat.

I wish I could rate Tech House 100 stars! This place and these professionals are amazing. Fast…read moreturnaround, the BEST quote you will find, personal service, owned and operated by people of color, tech coexisting with plants in the beautiful interior. I can not say enough good things. I was visiting Asheville for my birthday and had to work remote. While at the hotel my computer totally died. My screen AND hard drive were done for. I was in complete distress. Tech House advised me how to get my computer through the weekend by using work-arounds so I could still get my work done. When I got back to Raleigh, the quotes I got from other tech companies were WAY higher than Tech House, so I ended up mailing them my computer to fix. They gave me the BEST price, BEST service, and fixed more than I even knew was wrong. They kept me informed every step of the way and made sure I agreed to every change that was made. The service was very personal. I was in a hard spot financially and they made it work. These guys are the best. Anuj is just awesome. Now my laptop works perfectly.

Precision Painting Company

(10 reviews)

Ollie is awesome. He repainted the interior of my house and my front door last December, and I…read morecouldn't be happier with the outcome. He's kind, honest, knowledgeable, and does quality work. He also recommended another general contractor for me for a separate job who was fantastic. Highly recommend and will definitely use Ollie again if I have any more painting needs in the future!

Still very happy with the painting we had done! Courteous throughout, from the estimate to…read morecompleting the job. We had a two-story entryway that needing painting and they wound up painting the upstairs hallway so that they were done at the same time. Their pricing was in line or better than other estimates we received. We only had them paint the walls (since I was waiting to paint the trim during a later project). I don't know what/if they offer in the way of helping you pick paint since we already had the paint (we'd been painting other walls already and had purchased plenty of paint), but they did let us know how many gallons they'd likely need to be sure that we had enough on hand. Excellent explanation of the process and the time it would take. They communicated well and let us know when another (outdoor) job had run a few days behind and we were able to schedule a good date for us both. I work at home and they respected the need to keep noise down - they were so quiet! The preparation to protect the area where they worked was thorough and the paint job was excellent. The clean up was superb - except for well-painted walls, you wouldn't have known we had anyone there that day! They had let me know if I wanted them to work a longer day that they could have it done in one day and they delivered! The attention to detail and quality of the work makes me highly recommend them for your interior painting needs!

Smoky Mountain Door and Lock

Tony is AWESOME! My…read morelock was essentially broken and he came right over - when he was sick, and repaired it in less time than it took him to get to my house. He is a fair and honest businessman who I would recommend to anyone. His price is better than expected for how quickly he responded and fixed the problem. It's really hard to find exceptional people like Tony. He will be my go to locksmith for the future!

Wonderful customer service! Upgraded our commercial store closers and it is much easier and safer…read morefor our customers coming and going. Very pleased with the product and services.

A Step Above Plumbing

I had A very come for the second time both times have been emergency calls he came the same day and…read morewas able to this time give me a quote on making the repairs needed prices have been more than fair

From the owner: Locally owned and operated out of the beautiful mountains of Western North Carolina. Small jobs to…read morebig jobs A Step Above Plumbing will take them all. We also can find the hard to find small drips that most companies would give up on looking for if you have a issue feel free to reach out and schedule your appointment we look forward to meeting you

Mountain Lawn Maintenance

Great service, friendly folks. They are honest and do great work. Free estimates and service…read moresurrounding areas

From the owner: We've been in business for almost 10 years. Serving Cherokee, Sylva, Bryson City, Waynesville and…read moreSurrounding areas.

Keyhub Locksmith

I lost the key fob for the car at the car wash (it fell through the grate) I also have a speech…read moreimpediment due to a stroke they accommodated me through text . Came to my house and made me a new one on the spot he was very friendly and professional I would highly recommend this company to anyone I need of a key! The price was very reasonable compared to towing my car to the dealership and them selling me a key plus programming on top of the hassle

From the owner: 24 Hour Emergency Locksmith Service Call Nowread more

Smoky Mountain Lock and Safe

4.2

Chris was fast and efficient as he retrieved our lost safe combination. He also installed the safe…read moreinto our foundation. His price was reasonable.

I'm a retired licensed general contractor and paid Smoky Mountain Lock and Safe to simply re-key a…read morerental property while I was out of town. Not only did the locks not work after he re-keyed them but he was very incompetent and dishonest, with endless lame excuses why he could not come back out to correct the problem.

CIC Technologies - fireprotection - Updated August 2026

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Warmstead

3.6

Left numerous voicemails and never received a single call back. Review is given on negative…read morecustomer service.

UPDATE: I sent this email to WNC 8 days ago in response to their factually incorrect reply and give…read morethem a chance to correct it or reimburse me for the $10,000 difference they stated in their response, and have not received an answer, yet another example of poor communication and customer service on their part: "The total quotes you gave me #2223, 2224, 2225, 2226 totaled $38,331.68. The total amount I ended up paying you was $31,365.69, ($3420.50 invoice #4129, $3279.50 invoice #4128, $6583.00 invoice #4127, $5652.50 invoice #4126, check #504 $12,430.19) a difference of $6,965.99, not the $17,000 you said in the response to my review. The difference in price was due to us having to change the fireplace order because your employees measured incorrectly, not because you gave any discount from the damage or inconvenience. The cleaning and repairs were due to your company's negligence, and thank you for acknowledgement of that." I don't wish to argue this in the public space but only want to warn others that this is what could happen to them if WNC fails to do their job correctly again. I would discourage using them for any major project. ORIGINAL REVIEW (shortened for space): I wish I could say that my experience with WNC Chimney was anything but a series of disappointments and frustrations. Unfortunately, from start to finish, dealing with this company was nothing short of a nightmare. Let's start with the timeline. The initial agreement, as discussed with Tristan, was to have all work completed before my move into my newly purchased home on August 14th. However, the actual start date was pushed back to August 21st. We never knew day to day if they would be here, calls and texts weren't returned. What was initially promised to be a 6-day job extended into what was an endless ordeal, with the latest completion date being slated for November 13th, a staggering 84 days since the job commenced. We finally asked them to stop the job, remove their things and leave the premises with the job not finished. But it's not just about missed deadlines. The incompetence displayed by WNC was astounding. From botching the initial chimney measurement to the negligent behavior of the employees during the job, every step seemed to bring about a new disaster. Failure to properly cover my floors and furniture, turn off the HVAC and secure the area meant that soot from 100 year old chimney infiltrated every corner of our home and freshly painted white walls, necessitating extensive cleaning and even forcing us to seek alternative accommodation due to health concerns. After 5 days Ande finally arranged for ServPro to come and clean up the damage, it took 12 people from ServePro 3 days to clean up the mess that WNC left. The manager at ServPro told me that it looked like we had a house fire without the fire. The aftermath of their shoddy workmanship has been both financially and emotionally draining. We've had to invest in air purifiers, cleaning supplies, and professional services to rectify the damage caused. Our furniture, floors, and personal belongings were damaged, with some items requiring expensive replacements or repairs that we shouldn't have had to bear. We had to have the area around the fireplace repainted due to the scratches, our front porch had to be re-stained because they didn't cover the porch when they did show up and tracked soot in and out for weeks. When we had the 2nd company come to repair the job that WNC did they found that the both of the 3" liners for the fireplace insert were never properly connected to the cap. Both liners had unnecessary extensions pieces foil taped to each other, and lacked a hose clamp / screws to secure to the appropriate connection of the cap. To add insult to injury, there was never a mention of compensation for the additional expenses incurred or the unimaginable stress we've been subjected to. In fact they demanded a restock fee from us when we asked them to remove the partially completed job. We refused. It's clear that customer satisfaction is not a priority for WNC

Shipman's Heating & Air Conditioning

I found this Company through the local company that provided us with heating oil. The furnace had…read morestopped and we needed prompt service. They responded promptly, came out a few hours later and restarted the furnace. Very nice to deal with and would strongly recommend.

AC unit wouldn't cool. Called these guys and they responded same day, troubleshooting problem and…read moremaking a repair that many others would not have found. All for less than $150. Honest, knowledgeable company

Mountain Side Internet & Technology

Good Faith Electrical

4.0

(4 reviews)

He charged me for work he didn't complete. Now he won't return my money for the unfinished work…read more Be very wary of this cheat.

I purchased ECOFLOW system for my house. Good Faith was on time and installed the system in a very…read moreprofessional manner. They answered all my questions and were nice and polite. I would recommend.

The Blind Guide

3.7

(3 reviews)

He came to my home to give a quote, said he needed to order samples so that I could find the right…read morecolor, and disappeared with no further communication. I assume the job was too small for him to be bothered. If you are looking for good customer service with integrity, move on to another company.

The man from the Blind guide text me . I ask him where he was located. I wax wondering if he were…read morehours away or more convenient. I got no response from him. I thought it sounded like an automated return call from the blind guide . I cannot say anything negative about the service , but communication could have been better

A Cat In The Attic Services

We had some exterior doors and storm doors replaced by Chris and his team. They did an exceptional…read morejob under some difficult circumstances, and they were most helpful in resolving some problems. Their work ethic was the best we have seen, and we hope that they will be available for a future project.

Patriot Electric of WNC