Our CD was due for renewal. Being with Old Plank (owned by WINTRUST) for 5 + year, and have…read morechecking, savings, and this CD, we wanted to renew it. We spoke, in person, with FRANK MONREAL the branch manager. Other banks offered HIGHER interest rates, so all we asked was that Old Plank (owned by WINTRUST) MATCH the rate of other banks. FRANK MONREAL stated, "we don't match", so we told him we would be in on Thursday 3/5/26 to close the account, and pick-up the check. Thursday morning we went in, and were told by MARKEELA McDONALD that we could NOT get our money as today is FRANK MONREAL day-off, and he had authorize it, WHAT! ... FRANK MONREAL KNEW WE WERE COMING TO PICK-UP THE CHECK, AND THIS IS HIS DAY-OFF! .. Well, in any event, MARKEELA McDONALD did get authorization, and after 2-HOURS, we went back, picked up the check, and promptly took out a new CD with the bank that has our OTHER CD. By the way, this other CD was money ALSO taken from Old Plank (owned by WINTRUST) ... Old Plank is NOT a BANK I would recommend or trust, and judging by the other reviews, other people feel that same way! ...

This is the place to go when you need an account opened. The staff here is exceptionally wonderful…read more Every single time I enter this building I have a pleasant welcoming! Thank you ladies for being so kind.

We love countryside bank! Kids love that they get to pick from the treasure chest when they deposit…read morein their savings account. Barb and the staff are so friendly and welcoming. This is a bank that really knows their customers. Oh, and cant beat the free drinks and snacks. :)

I think In life we often forget to write positive reviews and only like to bash places when we have…read morea negative experience. The customer service here is always kind and knowledgeable. Not only this location but chase as a whole. The chase costumer service number is even great. I will never switch banks

No reviews? I'll gladly share my AWFUL experience because I'm just that bitter!…read more This branch is located in Domincks and has tellers that are extremely rude and condescending about account information. Instead of assisting its clients with information, they talk down to you. Whitney in particular stated that I wasn't using my account correctly and that "...if I didn't want to talk to a banker I should go to a larger branch". Are you kidding? Secondly, they ALWAYS try to weasel you into a new credit card or special offer they have. I simply like to make my deposit and be done with it. Even worse, earlier in the year, I declined a credit card offer. The teller said that he needed my mother's maiden name in order to put through that I didn't want to accept. At first I did not give out the information, but he insisted he needed it. The next week I received that credit card in my name which I had to go through a lengthy process of canceling when I DIDN'T want it in the first place. I love Chase, but there is a reason I will refrain from going to this branch. I will continue going to the Chase in Orland Park or Lisle for my banking needs.

Barbara Babicz was so helpful and very easily set up a business checking account for my non profit…read more She took her time to understand our needs and seamlessly identified the option best suited for us! Very professional and pleasant experience, especially given restrictions right now with COVID. Thank you Homer PNC!

Very inattentive staff that was unable to answer basic relevant questions in regards to paperwork…read moreon my autoloan paper work taking shot in the dark guesses vs giving me a accurate explanation of each choice on payment options.would recommend either not banking with pnc or going to another branch that actually has informed employees that were properly trained or care about there job.

I had the pleasure of meeting Olivia Conner and I'm glad I did I'm a new investor and made it very…read moreeasy to open a account. She a star in my eyes. Charles Schwab is lucky to have her.

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

The teller was very professional and The bank was clean and…read moreinviting. I'm sure I went out of my way but the service was well worth it! I went inside the banking case there were any questions but it all went smoothly. I was getting $100 worth of small bills for my friends yard sale.

This is the most friendly branch I have ever been to every person who works here knows your name…read moreafter the first visit. This branch has been more then helpful and goes above and beyond to make sure your issues are taken care of. Even after a week or so they call to make sure everything is fine. I was having a problem with my debit card and the banker seen me out there the next day she came out in the cold to make sure everything was fixed and that the card was working. She did that for 3 weeks in a row.

I belong to this bank for Many years and every so often we get a person that goes out of their way…read moreto be helpful and nice!! Mary Walsh is a super personal banker at the bank on US 30 in Newlenox/Mokena IL she really needs a GOLD star !! What a terrific personality she has! Turned a upset customer into a smiling member for life because of this lady...Someone stop in and tell her

Very unprofessional business and also a very unprofessional teller that I had the opportunity to…read morespeak with. when I enter the bank she instantly says how can I help you. so I proceed up to the counter in which the teller is standing I continue to ask her if I can have change for the hundred dollar bill that I have in my hand. she proceeds to tell me know before I can even get out my sentence fully. I tell her my manager always comes here to get change for the business. and then she proceeds to tell you asked me which business and I tell her. Then she responds with, "no, I haven't heard of that business and I don't know who you're talking about" she proceeds to walk away which I find very distasteful. I will not be back to this bank anymore. Very very rude

Laura Urlacher was very helpful with updating my daughter's savings account. She actually stayed…read moreafter hours to make sure things were done correctly. We have seen her a few times now at this location and each time she has been friendly, helpful and patient!

Don't bank at this branch!! Rude, attitude, and so so unhelpful. I was actually given an attitude…read morebecause I was trying to deposit money into my husbands account and I didn't have the account number on me. Really??? I'm depositing money not trying to rob them!!! The woman was so rude!!! Other locations are always helpful and don't have an attitude!!