We had a lovely dinner at Ciao (our first but our hosts have been here many times). We got there early, so no crowds. The wait staff was friendly and efficient. The ambiance is casual Mexico, all outdoor dining. The food was quite tasty. We ordered the Meatball dish, pesto gnocchi (soft, fluffy and flavorful), rigatoni bolognese with meatballs (good, not great) and a special plate of fettuccine noodles, olive oil and garlic , parm cheese and grilled chicken. The Sauv Blanc was good, but the Cabernet tasted like vinegar). The focaccia bread was outstanding. Overall a good dining experience. read more

See all

Best place to eat 5 stars Thanks to Victor and Ubaldo Food and service great Great place to eat and enjoy life read more

We went to Ciao for our last night at the Hard Rock. The ambiance is great with lots of outdoor seating with tent coverage. I ordered the cheese soup and seafood pasta. They first brought me some mushroom soup so there was some miscommunication. They quickly replaced it and the cheese soup was really good. My pasta was just ok the sauce wasn't spicy as advertised and the flavor was just ok. During our meal it started pouring rain which was getting on our table and flooding the restaurant. No one came by to help us move our table and avoid getting water all over our plates. We ended up moving everything down and crowded together at the end of the table to finish our meal. I got the tiramisu for dessert which was also mediocre. read more

Ciao - Italian Near Me - Nuevo Vallarta, NAY

See all

Outstanding food, great service and lovely atmosphere! We can't wait to return and have another wonderful meal.

Always great food when visiting. The service is top notch, and the drinks have a wide variety with top shelf selections. A great selection to choose from on pizza, pasta, salads, and meats. It can get pricey as we spent a few hundred on our party of 4, but we enjoyed the full experience. You can go less as well. read more

Ciao - Lamb - Italian Near Me - Nuevo Vallarta, NAY

Go to this restaurant for the ambiance and drinks. Not the food. It is an outdoor restaurant with cute bistro lighting. We went in the evening and saw a beautiful sunset. The drinks were good. The food was okay. It did come out cold and didn't really have flavor. read more

See all

We were in Nuevo for almost a month and made it to Ciao twice. The food and service is incredibly consistent. There is a group of four of us and we typically order the same entrees, lasagne, baked rigatoni, and a margarita pizza. The lasagne is a large portion and very meaty. Perfectly baked with a good tomato base. Baked rigatoni, still a decent sized portion. The rigatoni are baked in a standing position, covered in a cheese sauce, and some shredded cheese. The pizza is baked in a wood fired oven, not a thin crust, but not doughy, plus the bottom is a little burnt. Typically we all get a sangria that is good. we have had the same waiter for the last 12 years and he provides great service. Try not to go on a Thursday night as the entertainment is an Elvis impersonator and he isn't very good. read more

Amazing food, atmosphere and service. We had the lamb, salmone al limone, surf and turf pizza, Margherita pizza and everything was so flavorful. Highly recommended! read more

Pizza was good as was chicken Parmesan. Nice outside seating as was entertainment. House Margarita was a bit salty. read more

The ambiance was ok . The food was a salty.The house bread that they brought out was burnt. The waiter was so rude, he corrected my pronunciation but the truth is that he doesn't know the names of the drinks on the menu. read more

We love the food, from pizzas, to pastas, to steak we have tried many things on the menu and haven't found anything we don't like. The wait staff is always so friendly and attentive, we are always welcomed like family and leave feeling full. The wife absolutely loves the tiramisu and continually says it's the best she's ever had. If you have a chance, try it read more

The best option at the resort overall. They serve a breakfast buffet in the morning. It's an open restaurant so you get the lovely ocean and gorgeous sunsets at dinner! They work so hard here to be quick and helpful! The ribeye was very good as well as the parpadelle which our entire table ordered. Calamari was also a huge hit. The bruschetta was a perfect portion and nothing here was too big. If you come hungry, order multiple appetizers and indulge yourself. read more

We visit every year when we come, and recommend it to anybody visiting the area. the food is wonderful, The atmosphere is relaxing and the staff is top notch! read more

Placed a to-go order for pizza and they had a seating area for a beer while waiting. Pizza tasted great. They even arranged a taxi for me to go back to resort. read more

The setting was comfortable & relaxing. The menu was varied, so plenty of choices. The pasta was excellent. I had the pork shank and it was done just the way I like it! They had great music and service was very good. A very enjoyable evening. read more

There must some confusion. Ciao AT THIS LOCATION IS NOT IN THE HARDROCK AND NOT ON THE BEACH. This review is for the Ciao restaurant at this location. It doesn't serve lobster tails. Ok, this place was recommended to us and since we were in the mood for Italian (wife) and steak (me) we headed on over. Before we left I looked at the menu from their website. Ribeye steak $399p. But the restaurant menu had $699. Big difference. I brought this 300p difference up to the waiters attention. He agreed it needed to be updated but that the difference is the ribeye is now USDA Prime, which was indicated on the paper menu. Ok fair enough. I wanted steak and ordered it. The manager Ever came out to discuss the price issue. He showed me pictures of the menu on TripAdvisor that customers posted showing $699. I showed him the restaurants own website that showed $399. He agreed it needed to be corrected and they would work on it. I'm good with that. Issue resolved. Now the food.. I'll be darned but the 12 oz prime ribeye was more like a 16 oz prime ribeye and was definitely prime. Great seasoning and cooked medium rare as requested. It came with grilled zucchini, sliced potato and mashed potatoes. I'd say $35 worth for sure Wife who is vegan ordered the bruschetta and pizza. She said the bruschetta wound have been enough and after the 1st bite said we're coming back. My Caesar salad came in a bowl so I didn't have to fight to keep it on the plate and was perfect. To make up for the price confusion they offered me complimentary tiramisu. I intended to take a couple bites to be polite but ended up eating most of it and I'm not big on it. The outdoor setting was great. We went right after Sundown and they had large fans. The entertainment was incredible. She's there every Sat/Sun at 8:30 and can sing like a bird. Highly recommend read more

See all

Good service and food and near place music every night Will go back for sure The resto is pretty big too we did not have resevervation but there were room read more

Ciao is located across from our condo complex. We enjoy the outdoor dining experience, the delicious pizza and fun environment. There is a singer nightly which adds to the fun atmosphere. You will not be disappointed. read more

This restaurant was such a letdown after all of the other restaurants at Hard Rock Hotel Vallarta. It was far too packed with far too few wait staff. They waiters and busboys were working so hard, but just couldn't keep up with the demand. My husband had to go find a bottle of wine on a steward table to refill his wine. Our cocktail never came. We saw it sitting at the bar so went and picked it up ourselves only to find it watered down. We also didn't receive the salad we ordered so after waiting about 20 minutes, we requested it from who looked to be the (also overworked) manager. The restaurant is beautiful outside and the oceanfront view is spectacular, but the interior design was lacking. For decor, gourds and other fall accoutrements (this was February) were sparsely placed in large basins where they serve buffet-style meals for breakfast. The acoustics of the building made for a loud meal. I'd like to say the food was a saving grace, but it simply was not very good. The breads were a strange consistency, certainly not Italian in structure and substance, and a bit dry. Dressing on the Caesar salad tasted like mayonnaise and there was far too much oil on the house salad. The chef salad was really good. I couldn't eat the gnocchi. It tasted like squished, boxed mashed potatoes. The marinara, though was really good. I was really looking forward to trying the desserts, but we left because we didn't want to wait another thirty minutes. Instead, we went to a cafe where I ordered a sandwich. I hear their breakfasts are great! read more

Ciao - Menu - Italian Near Me - Nuevo Vallarta, NAY

Our favorite Italian restaurant at the Hard Rock Vallarta. Overseeing the beach, a great place to have a glass of vino and enjoy the amazing sunset. We like to start with the beef carpaccio and the INSALATA CESARE. Lately they also added some humus that while not a true Italian, does add to the Mediterranean atmosphere. We generally skip the pastas and going straight to the meat. My favorite is the MARE E MONTI (the filet mignon with the red wine reduction). As for dessert we like the TIRAMISÚ and a side of ice cream. read more

Ciao - Main page menu - Italian Near Me - Nuevo Vallarta, NAY

We totally enjoyed this reetaurant and would recommend it for their great food and service .

Ambience is good but the lights are so dimmed no one in our party could read the menu. Had to bring up the phone lights to read. Shd have stopped there. Messed up orders, bad watered down drinks and bland tasteless food. Definitely one to avoid for this lifetime! read more

For an all inclusive resort it was pretty good, really like the salads, had filet last time and it was great, all meals were good at the least I would say, such a great view, they at first told us we could not sit window side, but then the manager came and told us it was because it would be too hot, we said we were ok with the heat so they let us, I have NEVER had better and faster service, as soon as we we're done with a plate the took it and asked if we needed anything, if you stay at hard rock Vallarta for a week you will probably try this place anyways but I would recommend over the Brazilian and zen read more

See all

If you are looking for an informal outdoor restaurant with fabulous pizza, this is the place to go. The meatballs for an appetizer are scrumptious. The deluxe margarita, the meat lovers, and the capodocia were amazing. The personal pizza serves two, especially if you begin with one of their salads. The barbecue ribs were juicy and tender. The chocolate gelato was a perfect ending. The staff is welcoming and accommodating. A big shout out to Ubaldo for being the perfect host. read more

Service was fine, food was pretty terrible. Maybe we should have stayed at an AM Resort

Another place on my must go to list for future trips. The outdoor ambiance is very much what I look forward to in Mexico and all of our meals were delicious. The entertainment differs nightly and we loved the woman singing whose music filled the dance floor. Taking home fruit that's on the table was a surprising twist and had the pleasure of meeting and dancing with the owner, Giovanni Jr who's the sweetest & friendliest man. read more

Good but not great. I'd recommend the pizza. They're busy and you have to make a reservation for dinner so do that ahead of time.

Don't order anything! Especially the lobster tail it is dry and they up charge. We won't be returning.

Not good not bad, honestly I feel like i could have prepared half the food, and for that price, it was just too much. Service wasn't bad. I would recommend looking at more options before coming here. read more