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Ciao Cafe & Cakes

2.8 (5 reviews)
Closed • 7:00 am - 7:00 pm

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Dobinsons Bakery Cafe - Thai chicken pie

Dobinsons Bakery Cafe

4.1(23 reviews)
12.1 km
•$

I know they went to the outskirts of Canberra rather than stayed in the city however I think it's…read moreeasier just to collect the reviews here. I've been visiting Dobinsons for years, between getting myself a bakery good, to ordering catering for work functions. I'm giving them 5 stars purely on the fact they made me love their quiche and fruit flan, and I NEVER order those two items from any other bakery. Who orders a quiche and fruit flan, ever? No one, except me when I discovered Dobinsons. The Dobinsons in Tuggeranong has always had fast and friendly service, and isn't normally too busy at one time. When I ordered catering back when they were in the city, despite being crowded they were very organised and I was able to grab and pay for the catering in a timely manner. The windows on display of their goods is always neat and rustic. If you're questioning the meat pies... an Aussie classic... yes, they are good. But if you're adventurous, give their other items a chance because they do surprise you! All my reviews are standardised to the following star ratings: 1. Customer service I.e. friendly, easy to book, etc. 2. Accessibility I.e. location, decor and scenery, easily assessable or flexible, etc. 3. Work, health and safety I.e. clean, safe, etc. 4. Quality of goods and/or services I.e. good food, good movers, etc. 5. Comparison to similar for location - I.e. would I recommend this above other places

Hi, I am emailing today asking for help! There is a staff…read moremember here in Canberra ACT that is abusing and refusing to serve customers. Today at 10th January 2026 1:30pm Woden/Phillip Westfield Dibinsons. 3 staff members 2 female 1 male(short bad tempered manager) decides chatting amongst themselves was a better thing to do rather than serve my wife while she was in a rush on lunch break wanting something to eat. The male(which claims to be the manager) looked straight at my wife made eye contact while she was on the phone to me(her husband) and decided to ignore her attempts to purchase a couple of pies for lunch while she was the only person standing at the counter. She waited about 10 minutes hoping one of the lady's working would help but they to looked at her and ignored her. My wife felt unwelcome and ostracised by his behaviour and left to go back to work after having not eating anything for lunch. This short male staff member has done this multiple times to my wife and due to his behaviour last year my wife stopped attending dobinsons altogether. I have made multiple reports in store regarding, his behaviour, him swearing at me, refused service, called names while walking by dobinsons while he is on shift and even being threatened and told to meet him after work for a physical altercation. Still after all my attempts to report this unethical unfriendly aggressive behaviour nothing seems to have been done and he is still refusing to serve my wife and yelling out to me over the counter while i walk past the dobinsons at Belconnen. I was informed by the tall manager last year at belconnen dobinsons that he had been spoken to. So my wife and i were able to make purchases at Robinson's again. But after today it is apparent that the short aggressive male(manager) doesn't care about the reports made last year nor does he care about upholding a professional manner while attending/working at dobinsons. If possible to have the Short male manager even moved to Tuggeranong so neither my wife nor I have to be subjected to this kind of treatment it would be really appreciated. Not sure how someone acting like this treating customers like this is allowed to remain employed. But I think at the very least he should not be allowed to attend the Woden/Phillip nor the Belconnen Dobinsons from now on. When I find a way to take this report higher or directly to someone I will send another email/message. Thankyoy for your time. Kind regards,

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Dobinsons Bakery Cafe - Outdoor seating

Outdoor seating

Dobinsons Bakery Cafe
Dobinsons Bakery Cafe

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Ciao Cafe & Cakes - coffee - Updated October 2026

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