10/10 hotel in terms of service, the views, and the rooms. It was beautiful to stay at - the rooms…read morehad a nice view as well as a private patio, and we were welcomed into the room with a great bottle of champagne. The hotel also had bikes you could borrow to bike around the town and the vineyards. Such a gorgeous property, and definitely one that's worth the money.

Beautiful hotel! It's a little challenging to find, but once…read morethere it's so worth it. Absolutely beautiful decor, great service and wonderful views! The bar menu is great as well- one of the best burgers I've had in Europe!

This is an amazing Chateau and I almost hate to write a review as I'd love to keep it my little…read moresecret. The staff is superb in everyway. We didn't do the dinner as we arrived late but the breakfast is a must. When booking, make sure you book inside the chateau or in summer if you can't stand the heat, book near the restaurant for air conditioning-but just know that you won't be in the actual chateau. (Look into this for confirmation) We definetly will be back.

I'm giving this hotel 4 stars because it is one of the most interesting places I've ever stayed,…read morebut I really want to give it 3 stars because the accommodations are really just okay for the price point. This place is a centuries old castle that's been modernized. There is a lot of history, and really old art pieces and artifacts throughout the castle, so it's also a bit of a museum. However, to me it feels a bit run down, but maybe that's part of the charm. It was definitely not as luxurious as I imagined or hoped it would be. I'm a traveler, and during my life I've stayed in accommodations ranging from hostels to the most luxurious hotels in the world. With it being a castle, I envisioned a giant plush bed with lots of pillows and an ornate, beautiful marble bathroom. I got neither. Though it was all very clean, so no complaints in that area. We were in Champagne during harvest, and this area is more farmland than vineyard and, so it really smelled like a farm. And the flies were also abuzz. This is obviously not the hotels fault, but just something to be weary of if you come during the beginning of fall. We only stayed one night, and that was good enough for me. We had a nice time at the spa and great dinner at the restaurant, which are both separately reviewed. Our only disappointment, is that we missed out on breakfast, but there is no way we could eat again after the dinner.

Wonderful midsize hotel on the Avenue de Champagne in Epernay. Great staff, wonderful swimming…read morepool, very private grounds, large room with excellent amenities. Why not five stars? The WiFi never once worked in our room, and the staff kept making excuses, like they expected it would. But other guests had the same problem. We had to go outside or to the lobby to connect. There is no restaurant at the hotel, and it's a healthy walk to the downtown commercial area. Their bar/pub is nice and they will order food in for you, which we did one night. But it's not a real meal. Another night we did the 25 minute walk each way to a great restaurant, but had to be sure we got back before they locked the gate at 11pm. Hotel La Villa Eugene did have a few drawbacks we didn't expect.

Historic Villa with modern rooms! My husband and I stayed…read morehere for three nights. This hotel has all the modern amenities we wanted while away from home. The room was obviously recently renovated, which was great! The staff was really nice. Our room had small private balcony which we used daily! Unfortunately, I was not a fan of the garden in the back- it looked kinda sparse and sad. The pool looked nice but we didn't use it. I am glad this place had an elevator for our check in and check out with luggage. The hotel is right next door to Mercier Champagne, which is super cool! We are still telling stories about the Marcier Champagne place and everything we learned about Eugene Mercier. We walked down Avenue de Champagne daily and enjoyed walking to all the Champagne houses including Moet and Chandon. It's not that big of a deal, but they don't have a safe in the room. Also, they do not have 'do not disturb' signs which makes it hard if you don't want any maids coming in your room. Last thing, although minor- the key to the room is on a large heavy keychain and they recommend you leave it with the front desk when you head out for the day. First time I have seen a hotel do this- but its such a small and historic place, maybe it's normal for these kinds of hotels. Overall, I would totally recommend this place to friends.

The town of Avizes has everything - no need to go into Reims. This hotel is great. Not only does it…read moreproduce one of the best champagnes in the area, the restaurant is spectacular! Chef Stéphane Rossillon is brilliant with the dinners, as well as the breakfast and lunches - you truly don't need to venture outside to have a meal. The rooms are very unique and the set up is very cozy. We had a great tour with Anselme Selosse and was treated to some great vintages..he's very friendly and has a great sense of humor. He definitely takes his time to explain how different this region is compared to so many other regions within Champagne. The overall town of Avizes is quaint..takes time to get use to those bells going off at 7am each morning :)

Awesome ? More awful! Expensive hotel purporting to be 5 stars but definitely not! Lovely chateau,…read moresituation was great. But.... Spa was miserable sauna broken, jacuzzi cold and wouldn't heat, swimming pool outdoors full of flies. I complained and the spa manager laughed. I complained in reception and they offered a free spa treatment (not my thing) wanted to relax and soak. Wifi in hotel comes and goes not reliable. Plumbing was bad hot water was hit and miss. Smell of sewage in corridor awful. Staff smoked below our window which meant you needed to close window. No aircon luckily wasn't too hot. Restaurant was expensive €59 menu but by this point I had lost confidence and cancelled reservation so can't really comment on food. Other reviews in different sites are very mixed. Management are very defensive in those but to be honest I felt comments were justified. Save your money and book elsewhere. Think this place is struggling to survive and the customer is being penalised.

Touring the northern reaches of the Epernay champagne region, we found this local restaurant for…read morelunch. Very nice. The proprietor's daughter at a local champagne producer recommend this as the only real restaurant nearby. The menu was limited, as we expected, but the choices were good. After tasting champagnes throughout the morning, we didn't need a bottle with lunch. Just a glass. Plus a nice haddock and penne pasta dish with a cream sauce. We ate in a nice patio area, with most of the patrons local. Language was an issue, but with the limited menu we survived fine. This is a nice place to stop for lunch if touring the champagne region north of Epernay.