Very good food and service. Cool atmosphere, too. We really enjoyed everything. Big portions and good flavor and seasonings. read more

Chuy's - First time here and food and sevice were really good. Atmosphere is really cool too! - Bars Near Me - Harker Heights, Texas

Another horrible restaurant added to the area. Service is horrible. Food is 2 star maybe... If you're only an adult couple maybe sit at the bar or else the waiting service at high tables or anywhere else in the restaurant is slow. Definitely better in Cali for those that remember Chuy's from So Cal read more

For the wait, we thought this place would be something. Service was incredibly disappointing. For the variety of sauces / salsas on the menu, you'd think that the main salsa would be good, just more like a tomato salad, not salsa. For four people they gave a teeny basket of chips. We had to constantly be asking for drinks, chips, etc. when our waiter could see they were empty. Food was disappointing as well. I'd think twice before visiting again. read more

Chuy's - Bars Near Me - Harker Heights, Texas

The service was very good and the decor is fun and typical of Chuy's. I started going to the "original" Chuy's on Barton Springs in the mid 80s. It was quirky & the food was outstanding. I can't recommend the one in Killeen. The Panchos (nachos) have very little cheese on them, and overdose of beans and are served overlapped so that half of every nacho is soggy. A poor excuse for good Mexican food. read more

We had a great dinner at Chuy's last Thursday night. Our server, Jerome, was excellent and very personable! All of the food came out so quickly and was delicious. Thank you so much for a great experience!! read more

The food was typical TexMex in a cute but noisy atmosphere. Service was fine. I am used to Mexican restaurants in Texas offering a better selection and the prices are too high for this type food. read more

I don't remember our server's name tonight but she had long black hair. We were in a booth near the front. Short story short, she was awesome and deserves a shout out! read more

Ok ok the drinks were delicious!!! I am glad they were since we had to wait over an hour for the queso. Uuuugh, at the end of the day the queso was good sooooooooo. Will re-review if the wait is leas next time. read more

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I've been enjoying Chuy's since the 1980's and thrilled to have my very own in the Killeen Texas area. I have food delivered about once a week and today my order came very quickly. Piping hot and the boom boom enchiladas were covered perfectly with sauce. Beautiful golden chips are the best around. They did not send enough creamy jalapeno dip but I called Lisa, the district manager who is always responsive and professional and she had them deliver more dip to my home. That is Fabulous customer service! So glad the chili relleno and green chili rice are back! The food today was perfect and made my day! Thank you. read more

Just picked up 3 entrees of food and they forgot my extra queso. The manager at the Harker Heights Chuy's was exceptional (as was the lady who gathered my order). A simple mistake, but she gave me an extra queso and some good coupons. I had begun to think in this day and age that customer service had gone bye-bye. This is how customers should be treated; like I meant something to them. It's too bad I didn't get their names, because I would love to mention how great a job they did in correcting the issue. Chuy's Harker Heights TX, 10 Dec 2024 1230 pm. read more

I couldn't wait for this company to come here Yet. I was so disappointed at the taste of the food.I ordered a chicken chimichunga and got small burrito with can chicken. It really sucked. My husband ordered the same but with steak ( fajita). It was about 3 straps of the toughest steak ever. The rice and beans were blah but the sauces and chips were good. The drinks were also really good. I guess it another Mexican restaurant where drinking is what's important Will not go back. read more

Service from Deonna was old school impeccable! She never missed a beat, making sure all the tables were made to feel just as important as 8 top she was handling. She never quit smiling, courteous, friendly, hard working, enthusiastic and a breath of fresh air! read more

Deonna was great tonight. she was so busy but took the time to chat with us. she was great in her service!!! ask for her when you go in next time!! read more

If I could give this place zero stars I would. Our office placed an almost $200 order and when we were missing half the order and had to go back to pick it up we were told that everything was made separately and we pretty much had to put our own order together. Refusing to make an order correct when it's clearly your mistake for not following directions is ridiculous. If I wanted to make my own nachos I would have ordered it that way. However I didn't.... read more

Chuy's - My do it yourself panchos... NOT how I ordered it. - Bars Near Me - Harker Heights, Texas

The food was amazing The best I EVER had. The service was the best service you could ever get. The ambiance was quiet with some music, well lit, and clean. I would recommend this chuy's because you won't regret it read more

Good food and good service love the chips and dips. I like the variety I tried the chicken tortillas soup and it was delicious and really warmed me up! read more

I love this Chuys! Our server, Jayden, was prompt and nice when greeting us. He immediately took our drink orders and returned with them quickly. We had a couple questions about the menu and he guided us through it all. I ordered the Chile Rellenos made with Anaheim peppers and it was 10/10. My husband got the classic Chuychonga and it was also 10/10. Both plates came out piping hot! I also ordered a Bloody Mary which was strong and delicious! Connie, the manager came by our table twice to check on food quality and quality of service. Everyone is so attentive and so nice. And of course, can't go wrong with the funky decor! We will definitely be returning again and again. read more

I love me some Chuy's, and so does my babyboy. Ashley was my waitress and she was super sweet and very attentive. And can we just talk about the Management, her name is Connie. She is so alert and attentive to her staff and the guest. I was impressed! Chuy's I would have given you 10 stars today because my Boom Boom enchiladas were on point read more

Chuy's is a clean and traditional Mexican restaurant the service there is wonderful the food there is somewhat decent. The only problem I have is if you have to use any type of food friendly chemical to make your food good then you're a fraud they should make there food without the chemical because they need to start thinking about there customers healthy think about if someone might get migraines from the chemical they put in there food read more

This is great Tex-Mex. Have never had an order be wrong or had bad service at this location. Love the fresh salsa and the jalapeño ranch is great. Chicken flautas and Tex max enchiladas are our favorites! read more

Told the wait time was 25 min, an hour later we still weren't seated. So we went to Taco Bell.

Usually, I like Chuy's when we are in town. We walked in behind two ladies at 3 PM. We were immediately told we could sit at the bar area or wait to be seated. We decided bar area. Sat. Hostess brought us the menus. Boom! We pretty much knew what we were going to eat pretty quick and I was wanting a margarita. The two ladies who were in front of us when we walked in were given a basket of chips. Us? Nothing. Waited. Waited some more. Wait some more. Man sat down at the next table ... he waited. Wasn't even given a menu. He leaned over and asked if we had ordered yet. We said we hadn't even been approached by a waiter or waitress and been sitting there for well over 7 minutes now. The girls at another table handed him their menus. Decided to set my timer on my watch and told my husband if no one showed up within 2 minutes. We would be leaving. Timer went off. That means we sat there for well over 10 minutes without being served so much as a glass of water ... oh wait! No one came up to ask for our drink order, or anything for that matter. read more

We went on a Friday night and this place was packed. Barely any empty parking spots. But they got us into a booth in 15 minutes! Waitress was super friendly and helpful and fast. Chips and salsa were at the table within 5 min of us sitting and we had our food with 15 min of ordering. You can pay right from the QR code on the receipt so no one even touches your card. Only reason I gave it 4 stars instead of 5 was because the tacos were pretty bland and the women's room only had 2 stalls. Everything else was great! read more

Everything was fresh, hot, and delicious our waiter Ethan was super nice, very helpful, and provided great service. We will continue to come here. read more

Chuy's - We got the Comida Deluxe and the Elvis. It was fresh and hot. Everything was Very good. - Bars Near Me - Harker Heights, Texas

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Ordered fajita tacos. Fajita meat was underdone and chewy. The plate had so much juice the tortillas were wet couldn't eat like a taco. The beans and rice were ok? Liked the salsa and chips. read more

Very disappointed in quality of food and service...Prices are way out of line..... Don't waste your time or money on this place ...

A great place to eat. Renee the bartender did an awesome job. Always have a good time when we visit this place.

We love this Chuy's! The manager and bartenders.. servers, are all attentive and friendly! ... everyone remembers our name! the food is excellent, the drinks are phenomenal and we come all the time, highly recommended!! read more

Love this place. The atmosphere, food and Renee at the bar made our early Valentines lunch special. Thanks Renee

Visited the Harker Heights Chuy's and was not impressed at all. I got a cheese burrito and there was very little cheese in it, all of it in the middle. I had two bites of cheese and four bites of tortilla with sauce. That night, I had an upset stomach which led to numerous trips to the bathroom. I could not work in the office so had to take a sick day. Since this is the second time that this Chuy's food caused food poisoning, (the first was right after it opened and my husband got sick for two days.) we will not be going to this restaurant again. It is a shame because all the other Chuy's we have been to have had excellent food. A number of friends/colleagues have said that the food is not that good. I should have believed them and went somewhere else. read more

I have always loved Chuy's and now we have one in Harker Heights!! Hosts are very friendly. I enjoy eating on my days off. Took my Grandson and he loves Chuy's as well!! He loves the Chicka Chicka Boom and I love several items but had fajitas . Food was delicious and hot. Chips and salsa was always filled when we ran low. Love the old music( my age music lol) I work here thanks to an awesome GM who did not see me as too old lol!! She made me very happy to be out of retirement again lol. Can't wait till we can open our patio . Right now it's too hot for our valued customers . And since we're pet friendly our fur babies will be welcome on the patio when it's not to hot . Their margaritas are amazing!! I haven't been able to try them personally yet as I need my designated driver as I will not drink and drive!! I hope if you have never tried Chuy's you give this one a try!! We have a great Happy Hour Mon- Fri from 3-6 pm. $5 Chips 'N' Dips Drink specials $1 floaters So happy we got a Chuy's in Harker Heights and love working here. read more

I've tried twice. Very disappointing food. Have grown up in Texas and to be called a Tex Mex restaurant is surprising. Their salsa is a bowl of chopped tomato with no flavor or spice. My enchilada dinner looked like a frozen dinner you buy in freezer section at grocery store. On the positive it is a nicely appointed restaurant, you're seated quickly and the waiters are nice. read more

My husband loves chicken enchiladas and we eat at Chuy's in Round Rock and Leander often and his enchiladas at the Harker Heights were like day old tough and flavorless. So disappointing! read more

Had such high expectations, since it's been packed every day since it opened recently. Feel like I just sat down in a school cafeteria and ate some cafeteria food. Not true authentic Mexican. read more

As a personal fan of the chain, this store is totally overwhelmed and the quality of food was the worst I have ever had. When they first opened, the service was awesome, the food was good and the staff (with outside help) was plentiful. A few weeks later, I ordered the steak burrito with boom boom sauce and the cheese was hard and the meat cold in the middle. Sad to report this place flipped on itself. Maybe they can turn it around so they don't go out of business in harker heights where we need good restaurants. read more

I am glad to read through the other reviews and find out that the location is just opened. I hope that many of the issues we experienced were due to that fact. In retrospect, it makes our experience on Friday night make more sense. We were very disappointed in comparison to our experience at the location in Round Rock. It was very crowded, which is a terrific thing for a business. We decided to be seated in the bar as to avoid an hour and a half wait. Our server was a lovely young man who hustled the entire time. The issue was that he was supposed to have 4 tables in the bar and ended up with all eight and admittedly was "not prepared", and could not handle the crowd. He did his absolute best, but was quite unable to juggle the whole bar by himself. Management should have interviened. Given the lack of staffing, we had to wait for a very long time to get chips, wait and ask for our drinks numerous times, we were never offered refills. Had to ask numerous times for a menu, had to ask several times for utensils once the food came out. Our food was good, but not nearly as good as the very same dish that I had at the Round Rock location. Numerous times servers with scoops of chips in hand walked past our table, but never offered to refill our basket. We had again to ask, several times. These are all things that can and hopefully will be ironed out. I hope the young man that was slammed with the entire bar will give it a chance and come back. We are probably going to give it another shot after things settle down. I hope management will take a better look at staffing and customer service issues as they review and revise. read more

Chuy's - Our VERY hard working server. - Bars Near Me - Harker Heights, Texas

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We love this place...the food is awesome and great customer service. We ate there yesterday and had the Beef & Chicken fajita combo. It was delicious! Jerome was our waiter and he's an excellent server. He did an awesome job, was very attentive and extremely personable. Chuy's has a one of our top favorite restaurants in this area! And, they play AWESOME music! read more

I don't know what was going on tonight but the service was absolutely awful. My server Desiree was not attentive at all to my table. Our drinks were empty and never refilled, not even once. We barely ever saw her and she seemed completely distracted and disinterested, forgetting to get us refills multiple times or even checking my table out. Then I noticed she only had ONE other table. It truly was a shame due to how much I do enjoy going to Chuys. If you get her as your server do yourself a favor and ask for someone else if you want any type of service. read more

The service was great. The food was subpar. The side part of the restaurant was nice place to eat.

We've been faithful lovers of Chuy's for 30 years or more. We were extremally excited hear Chuy's was opening up a location in Harker Heights, TX. We will continue going to other Chuy's but will not return to our local Harker Heights Chuy's. The service was very good and our waitress was eager to serve us. Very deserving of a great tip we left her. We were somewhat disappointed in the decorations of old pictures throughout that appeared to be none of importance because there was no labeling. The sound level was really loud so my wife and I could not carry on any conversation without feeling we were yelling. Were spoiled by the quiter atmosphere of the North Lamar location. The food tasted okay. However our meals were at best room temperature. Literally every item on our platters and the platters were room temperature or colder. read more