I have been with them since 2012. Over the years, have considered others, but given the kid-gloves,…read morepersonal care this bank continues to provide, which one does not find at the larger, colder, less personable banking institutions, I still find them to be the best value. Continue to recommend them to others.

Absolutely awful in every way. Numerous issues. Horrible customer service....stay away at all…read morecosts...as a businessman, I have dealt with probably over 30 banks and they are the worst that I can remember out of all of them.........Just horrid........

Thank you Brett Baldwin and your astounding team of Professionals at Gateway Mortgage…read more I must admit that I was initially overwhelmed and dreaded the thought of having to once again go through the mortgage loan process, but this time it was different. While the process itself is basically the same regardless of the organization chosen, it was the extra attention and patience that you all provided that made the difference. To my surprise, it turned out to be a seamless process and pleasant experience. Thank you guys for an excellent job!

I've had the pleasure of doing business with Brett Baldwin and his team for many years. The…read morecommunication and attention to detail that Brett offers is top notch. He has always given me and my clients amazing service. Highly recommend Brett Baldwin and his team for your mortgage needs! Eddie Landry with Keller Williams

Great customer service UNTIL closing. I shopped around for home loans and thought I was in good…read morehands. However, there was apparently a mistake on our closing documents and this was not realized by anyone until after closing. Instead of admitting error and simply apologizing, FCM became unresponsive and demanding, up to and including the president of operations. FCM just kept sending us forms, sending us emails, demanding signatures, without any sort of explanation. Several times I reached out, asking for my loan officer to explain the situation to me, without response. Do you want to use a mortgage company that won't return your calls? Do you want to risk having a mistake on your closing documents? If something does happen during the closing process would you expect someone to take accountability? Do you want someone that will answer questions? As a consumer, you have so many options for home loans, that this sort of customer service is absurd. I would pick differently if I had to do it over.

A realtor referred me to Patti Penry. I filled out the application and all was going well. I was…read moreasked to email my id along with tons of other personal information. I loaded it all in the portal in April 2020. I have followed up with Patti in May and in June just out of curiosity as to the decision that was made to this day, I have not received a return email or phone call. I was pre-approved for 266k through another lender who chose to work with me (and my good credit score)and not judge me based on the color if my ID. That is the only plausible answer as to why I never received an answer or so much as a return phone call. Scout lending and Ryan are wonderful to work with and don't care about the color of your skin.

If you refinance through them they will sell your loan immediately after you close. My experience…read morewith Great Plains National Bank was that 2 days after I closed on my refinance they sold the loan to another mortgage company that has terrible customer service "Freedom Mortgage". If you re-finance through Great Plains you won't know who will eventually hold your loan.

From the owner: Mortgage lending. Many programs available including first time homebuyer down payment assistance…read moreprograms. Conventional, FHA, VA, USDA Rural Development, 184 Native American loans and many more! Call me today to get started!

Robin and MaRenda are the best mortgage team in the business. They take the stress out of the…read moremortgage process. I highly recommend Robin Turney and the First Mortgage Team!!

We have used Spurr Mortgage for years for all of our home financing needs. Jennifer Buffington and…read morethe entire team have been amazing to work with. She always puts the client first and looks out for our best interests. She will search to find the best product and best rates possible. I have referred many friends and family members over the years and everyone comes back pleased and knowing that they received the best service and funding available for their home purchase or refinance. The process has been smooth time and time again and I never feel like I was not informed every step of the way. - we will never go any place else!

From the owner: Spurr Mortgage is a locally and family owned mortgage company in Edmond, Ok helping homeowners…read moresince 1990

So been considering taking out some $ or even refinancing, and spoke to Matt McLean for a bit to…read moreconsider my options. Loved the honesty and the 30 plus years of experience that he brings to the table. His Christian background gave me the confidence to lean on Matt McLean for advice. Upon further conversation, there one one item that he did not do as a service and referred me to another so that I can get the service I desired. Now that is one forthright business. I did not ultimately decide on the refinance option nor taking $ out of my home, but was left impressed with Matt McLean and his sound home mortgage loan consultation. I would recommend Matt McLean highly to anyone looking to consider using him in the future for their mortgage lending needs. Cudos Matt!

From the owner: Home Loans / Mortgage Lending with a little TLC! 30 years of mortgage banking experience…read more Guaranteed on time Closings or we'll pay you $1,000.