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Churchill Mortgage

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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Flat Branch Home Loans

Flat Branch Home Loans

(5 reviews)

Midtown

They could get rid of their entire staff. Our Senior Loan Officer decided to "Withdraw Our Loan"…read morebecause I questioned her 3 emails that she sent in one hour asking for things already provided,she would send companies to us that we had not had the opportunity to review, you could not talk to any other agents, you could not tell the loan officer anything in confidence, she immediately would run to the realtor. We still can't any information from her, her supervisor or another loan agent that was assigned to us. We do not get return phone calls or response to texts or emails. Avoid this company.

My husband & I applied for a home loan with Flat Branch Home Loans (FBHL) on March 11, 2023, then…read morewe found a much better rate & started working with another company. Unfortunately the home had severe structural issues that were discovered during the inspection. We decided not to pursue the loan with either company & cancelled the contract with the seller. FBHL was immediately notified and an appraisal was never conducted. Once notified, the lender, Jennifer O'Brian, sent us a nasty email, basically scolding us for seeking the best rate possible. Yes, even in the current market with extremely high interest rates she expects us to accept her rate & fees even though they were much higher. Fast forward to today, August 22, 2023, FBHL decides to notify us that we owe them $175 for the appraisal on that home. If you are ready to accept high rates, expensive fees & abuse from the lenders, I recommend FBHL. If you are looking for competitive rates, try Muskogee Mortgage or, if you're qualified, Veteran's United. Both were much better to work with & great rates, with no hassle. Our realtor even told us that Billy Jones with Veterans United was the best she's ever worked with!!

Churchill Mortgage - mortgagebrokers - Updated May 2026

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