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Chunkymama Consulting

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Chunkymama Consulting

Business consulting

Debt management

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4 years ago

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VyStar Credit Union

VyStar Credit Union

(49 reviews)

Thank you VyStar for truly caring about my financial well-being! All the employees are so helpful…read moreand take the time to listen to my needs and concerns! They even remember my name when I walk in! Great experience!

I had a mortgage with Vystar, and then refinanced with them as well. What went wrong? What…read moredidn't. First the good, my mortgage officer team were excellent, in particular Ryan. The rate was also below average. Now the bad...let's see, to refinance I was initially told that I would have to have a certified check...the day before Christmas. When all banks close early. I kid you not. Turns out not to have been true, but I lost a year of my life trying to resolve it. Then, Vystar continued to withdraw money from my bank account for the new AND old mortgages. That's right, they did not stop when they refinanced my mortgage. I eventually caught on after 3-4 months, when they had 40k of my money. Then..and I kid you not, after much hassle they told me that they had sent 2/3 of my money in a check...to a house in Delaware I had not lived in for almost 2 years. Keep in mind that THEY WROTE THE MORTGAGE AND REFINANCED THE HOUSE I ACTUALLY LIVE IN. But wait! I'm not done, they then told me they would not be able to reissue that check for 90 days. That's right. They could not cancel it and send it correctly. But I'm not done! No. When I called and asked for a supervisor...I was told..wait for it..it takes 3 TO 5 BUSINESS DAYS FOR SOMEONE TO RETURN YOUR CALL! Am I kidding? I wish I were. Basically , please avoid this bank at all costs. Looks good on paper, but whether it's nefarious or just incompetence it is obvious that they are not capable of performing even the basic duties of a bank. Buyer beware.

Chunkymama Consulting - financialadvising - Updated May 2026

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