To this day i still have not seen a corian representative to address my issues as i requested. The…read moreday we moved in there was no countertop behind my stove only on both sides, The stove was in the garage for about 2 months prior to counters being installed, so why was it not templated correctly? I did ask the builder for over a year to address this issue and when 1 year was up they told me to deal with you. On September 5, 2018, you had someone come to my house and try to fix the piece behind my stove so there we not gaps between the pieces of corian a year after we moved in and no representative as your email stated, just an employee. As for dealing with the visible seam, I was never informed of a change out, just told to maybe buy something else and redo the island. I would have gladly changed it out, but never was offered that opportunity. This is the only contact i have from you, so if you told the builder, they never told me
To: Mark
Sounds good
Thanks
From: Mark
Sent: Tuesday, September 4, 2018 12:35 PM
To: Mary
Subject: Corian Visit
tomorrow between 10:30-11
Mark
Mark
Good Afternoon , I do have a rep coming but not tomorrow, He is putting on his calendar and will let me know. so as soon as he calls me back I will let you know.
Thank you,
On Thu, Aug 9, 2018 at 12:30 PM, wrote:
Hi Mark,
I would like to confirm that the Corian rep will be at my house tomorrow? Please let me know what time. E** from *** assured me you had been plenty of notice to make this happen.
Thanks,
Mary
From: Mark
Sent: Tuesday, August 7, 2018 11:04 AM
To: Mary
Subject: Re: photos
Thank you for the pics, I will look into this and get back to you.
On Tue, Aug 7, 2018 at 5:04 AM, wrote:
Hey Mark,
Here are the pictures. There are two random rosemary counter pictures showing how good it can look. There are two pictures of behind the stove where that pieced is in. As for the island install, should be sitting on the rail or filled with caulk from 3/16 to a 1/4 of caulk on most of it. Not to mention the countertop by the right side of the stove does not even cover all of the cabinet. We have been asking before we settled on our house to have this addressed.
As I asked, I only want a Corian rep here to verify the seams and installation.
Thank you,
To this day i still hate the countertop!