Owner John and staff provided great quality service with dumpster rental. They were fast and…read moreefficient on drop off and pick up of dumpsters. John Flores also provided great customer service and referrals for carpet installation! Received quick response and great quality care and customer value! I would highly recommend Colony Home maintenance and repair for your home repairs and improvement!

I will not use this company again due to poor communication, extended delays (3 days without…read morewater), preventable water damage during installation, roof/vent damage, and dismissive/condescending responses when issues were raised. We hired them for an emergency hot water heater replacement. From the start, communication was inconsistent, pricing was delayed, scheduling was unclear, and we had to repeatedly follow up just to get updates while we were without water. On day three, the technician arrived but left after about 30 minutes due to confusion over the tank--they decided to switch from a short to a tall unit without clearly communicating it, and gave conflicting explanations about why. We were told he'd be back in 20-30 minutes; instead, hours passed with no updates. Eventually they said they had to drive out of town to get the unit, which is surprising given how many local stores carry these. They later justified the lack of communication by saying they didn't want to say anything until they were sure, so in their eyes, no update is better than a partial one. When they returned around 5 p.m., they drained the tank into the attic drip pan instead of using a hose. The pan overflowed, sending water into the attic and down into our living room through a smoke detector. If not for the hole where the smoke detector is, the water likely would have gone unnoticed and I don't think they would have been upfront about it. When I reported it, the response was dismissive and lacked accountability. I was told: - "we're not liable if it was water from the drip line" - "It wasn't much water" (even though I found out because I could heard it spilling down from the other room and could literally splash it up from the carpet) - "This is normal" - "I have to understand, it's a tank of water up in the attic and gravity makes water go down" - "We can't catch it because someone might slip" - "All plumbers have this problem" - If I had a better solution (like using a hose), I should "tell every plumber in the world because they would love to know" - They even sarcastically suggested they could "just leave the old tank up there" There was no apology, and the issue was minimized despite active water damage. After installation, we discovered the vent pipe had also been forced out of position on the roof, allowing rainwater into the attic. It appears that instead of refitting the vent for the taller tank, they just pushed it up through the roof and left it. When I raised this concern, I initially received no response. Later, when they contacted me about moving forward with the next phase of the project (which I declined), I was told, "We will have the roofer go out and LOOK at it to make sure nothing is wrong, but our master plumber confirmed that it's normal." It is not normal for the hot water heater vent to allow water into the attic. If this was "normal," why didn't they say anything or bother to seal it the first time? They said they'd come by around 11 a.m. to look at it but never showed. At 2 p.m., I followed up and was told it had already been "fixed." I was home the entire time. No one knocked, called, or informed me work was being done. I was not given the opportunity to understand or even APPROVE the proposed fix. From what I can see, the repair is incomplete. The vent has been altered, components appear cut and misaligned, and water still seems to be entering the attic. I did finally receive an apology but only for "changing the aesthetic" of the vent, which does little to address the overall situation. This experience was disorganized, caused additional damage to my home, and lacked accountability. I understand things happen, but the lack of communication, preventable damage, and how concerns were handled was unacceptable. All I needed to hear was, "Sorry, we're on it." Instead, there was consistent pushback and repeated attempts to characterize the situation as "normal." It was not. Being told this while water was actively entering my home (first through the smoke alarm, and then into the attic) was more frustrating than the issues themselves.

Colby was very easy to work with, had fair pricing, and did excellent work. He and his team…read morerepaired the wall behind a washing machine that was installed improperly by Home Depot, which flooded my home. The repair finishing work was great with attention to detail. Would recommend this company for any water damage repair you may need.

It started with a clogged H-vac pipe. 3 quotes and 3 estimates later Colby from Water Damage came…read morein and gave us a very competitive quote. Treated us like family and is now doing the job. He came in took a look around and came up with a great plan of action. I'm telling you this man knows what he is doing. I'm no professional in restoration or water damage but he explained all the in and outs of the task at hand. He had dehumidifier going several fans to make sure everything dried. It was as simple as 1,2,3 and boom the wall is dry and the drywall is fixed. He even was able to paint match the old color of the wall and the ceiling. I am telling you this is no easy task. If you ever need any water damage work done this is your guy to call. I know that hopefully not soon. Any project that needs to be done on our home Colby and his company are going to be the first we call. Thank you again!

Westley and his team at Beaver Dam were prompt, explained everything that was going on over several…read morevisits and did an excellent job. We had water damage in two showers and hallway floors, and each step of the way Westley and his team explained what was happening, the options we had and most importantly, worked with our state certified health and safety Mold inspector to follow the protocol he set in place. This meant that we now have a state certification saying we had mold and water damage, but after Beaver Dam did their work, the state found no mold and passed with flying colors. Beaver Dam does a great, thorough job and is a bargain for the value in their work. They have done an amazing job and were right on budget.

Loved working with Westley and the Beaver Dam team. Their communication, commitment to quality and…read morecustomer service was first class. We look forward to partnering with them on future projects and restorations. They are DAM good.

Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

The remediation was great. Ryan and Jarrod were awesome with the remediation. They got rid of the…read morewater and responded quickly to get started.

Upon finding mold in a downstairs closet, we looked to Yelp to find a reputable company to do the…read morework. That was about 5 days ago, and the work has been completed by Texas Dry Out & Restoration. Francois came with Diego and checked the entire home, described the steps to remediate, got started the next day and left today after cleaning up. In addition, Diego gave us several tips about other things we can do to help save energy. All the while, he was courteous, prompt, and enjoyable to have in our home. Although mold remediation is expensive, I would highly recommend Texas Dry Out & Restoration to anyone who needs the service and wants it done by a company that is dependable, efficient, and thorough.

Within minutes Francois was on the phone advising me on how to handle the situation. He was…read moreincredibly helpful and fully resolved my small leak and restoration.

A+ Service they were very prompt to reply and answer my concerns from the start to finish. I loved…read morealso how they provided pictures. I highly recommend them and will use them again in the future!

From the owner: RestoPros of Austin is locally owned and operated. Our goal is to help families and businesses…read more(residential and commercial) recover from disastrous situations. Our IICRC certified team is ready to HELP. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.

We had a seriously backed up drainage problem. Since I am out in the country and on a septic tank…read moreall drainage leads to one place. Unfortunately, between that one place and half of my house had a blockage that flooded a bathroom. All water from kitchen, another bathroom, laundry room had pooled on that bathroom floor. Roto-Rooter claims to be 24-hour service. It answers the phone late, but it does not mean someone will rescue you that night. They did send a technician the next morning and we paid for it - $400. But the line was cleared and then cleaned to ensure it would not back up again. So, the 24-hour emergency service is not exactly correct. But I had tried contacting other "24-hour" places that did not even answer the phone. So, props to the for that at least. But the price?? sheesh!

Fast service when old toilets needed replacements with little mess and disruption. Plumber very…read morepolite. Wore gloves. Was very careful of surrounding in our bathrooms.