Janice was invaluable. She followed up on all aspects before the trip and after to make sure it…read morewent well. the best part was not only her follow up and reseach but the travel store has an app you can download. In that app Janice entered all flights, hotels, and cruise dates. No need to find adressess and dates of places to be and reservartion info. The app had it all. Highly recommend Janice.

Janet was extremely helpful to our small group, and always kept us up to date on deadlines,…read moredocuments, etc., including possible port restrictions.

We've enjoyed working with Sanjive and his team for about 15 years, planning school trips, weekend…read moregetaways, and extended family vacations. Their dedication, expertise, and exceptional service continue to be unsurpassed. They consistently go above and beyond to ensure every detail is perfect, making our travel experiences seamless and memorable.

Sanjive is awesome. He is helpful, knowledgable and super nice. Turn around is very quick too…read more Highly recommend!

Travel Savvy's team has been helping me plan trips for years!!!!! They've built some of the most…read morefun itineraries for my family and I. Our last one was just in January to Thailand and we did everything from the city tours to hiking with the elephants in Chiang Mai and then spending some time in Phuket for some scuba diving! I just booked another one with them for our family vacation over winter break.. I cannot wait! It's so organized and the app they use is the best.

From the owner: From bucket list to booking, let us guide you to your next extraordinary destination! Flexible…read moreindependent travel experts! Our team has extensive experience in both traveling to and organizing trips to over 120 countries worldwide, and all 50 States in America. We’re here to assist with any of your travel needs, no matter the destination. Our services include: Air Travel, 24/7 Conceriege Assistance, Luxury Travel, Highly Curated Itineraries, Small Group Luxury Trips, Corporate Travel Management, Destination Wedding & Group Travel, Dude Ranch Stays, Cruises

I have not visited this location in person, but spoke to a customer service representative. She was…read morefriendly and very professional. I gave 4 stars because unlike the previous reviewer from 2022, IACE does NOT sell JR pass exchange vouchers in person at their Torrance office. They require you to purchase online from their IACE.com website and then you have to have the pass shipped to your home address and pay for that shipping. If you are in a time crunch in leave for Japan in a few days, you should just purchase the tickets in Japan or through the official JR pass website. FYI the fees are a bit higher if you purchase the passes in Japan or through the JR website.

Whenever I go visit my family in Japan, I always buy my airline tickets from IACE. As I elaborate…read morebelow, their prices are very competitive and their service is unparalleled. Fare prices: As it's expensive, I always do my homework: I check airfares online and call a couple of Japanese travel agencies in the US. Since 2008, I have only bought tickets from IACE when I travel to Japan. Japanese travel agencies tend to have better deals than airlines or other online venders, at least slightly. They also give you different rates for children, which I never get online (e.g., airlines webpages or other third party sites, like Kayak). I've always saved money buying tickets from them. Service: The agents are knowledgeable, professional, and courteous. As they are knowledgable, they can search for the best deals. Something unique about IACE is that they have a call center, which is open 24/7. Almost a decade ago, my son was hospitalized in Japan, and I had to change our tickets coming back to the US multiple times. As their call center is always open, I was able to call them without worrying about the time difference. Customer Care: When the big earthquake hit northern part of Japan in March 2011, we had planed a trip to Japan in the same month. As we were not sure if it's safe, we decided to postpone the trip (indefinitely). Under the special circumstances, we requested Delta Airlines to refund our money. They refused despite our multiple requests. IACE contacted the airline on our behalf, but they didn't budge. In the end, IACE Travel gave us back $100 per ticket out of their pocket. Although it was a fraction of what I had paid for the tickets, their gesture was priceless. Ever since, I'm a loyal customer of IACE! Recommendation: Their prices are very competitive. They also go above and beyond to help their customers. If you're planning on a trip to Japan, I strongly recommend you to give them a call. They'd be very happy to help you. They never pressure you to buy anything until you're ready. Unqualified 5 stars! ****************************** If you found something useful in my review, please hit "useful" so that I can improve my reviews. If you love food and traveling, follow me, or better yet, let's become friends on Yelp! Thank you and happy Yelping!

Springboard was the go-to travel agency that our local travel agent (Red Carpet Travel, Morris, IL)…read moreused to coordinate our Anniversary trip to Fiji and Australia. All of our needs were taken into consideration in the planning of our trip. We just mentioned what we thought we would like, and Springboard coordinated it all and passed all the info on to our local Travel Agent. We were absolutely amazed that the entire trip-airline schedules, private transfers, hotels, resorts, local sight-seeing tours-everything went without a hitch! All logistics were coordinated so well that we spent our month's travel without having a worry about any of the arrangements. Our Australian Visas were also handled by Springboard, and went without a hitch, also. As seniors, we appreciated the sensitivity to what we can and cannot do physically, also. We would recommend Springboard to anyone.

A superb ,luxury trip to Australia, New Zealand and Fiji perfectly arranged!!! 3/31 - 4/23/19…read more Warren from Springboard vacations makes booking a holiday a charm and stress free. Destinations/transfers/hotels all completed without a hitch. When a question has arisen -very responsive and even during our trip , he made sure all are OK. Hotels were 5 stars and situated centrally. The hotels were within walking distance to city center, restaurants and local landmarks Transfers were precise & took the worry out of inward & outward airport/hotels transport. . All tours and destinations were top notch. We enjoyed the small group tours and the local guides were knowledgeable, punctual and was considerate of our varied interests. Renting a car in Queenstown to Franz Joseph was an excellent suggestion - the landscapes changes were breathtaking . All the tours were awe-inspiring and majestic. We appreciated the knowledge and service excellence of all our wonderful day tour guides. This was a trip of a lifetime. Thank you again, Springboard vacations for making my husband's retirement trip memorable and unforgettable.

In 2015 I thought there'd be no need to use a travel agency. I've been to 5 continents and felt…read morewell adept to plan my own vacation. However Blue Sparrow was recommended to me by a friend and I am forever grateful. Not only did I save 20+ hours of my time by not having to sort through tedious details, but far more importantly, my trip was the best I've ever had. I will be using Blue Sparrow again, guaranteed.

Booked my honeymoon through Blue Sparrow Travel to the Yasawa Islands of Fiji,…read more Price-wise they got me the best deal available in the market. Andrew, the owner, is very informative and helpful in fitting us into our dream honeymoon. It was such a blast. One of the best features, I felt was the detail oriented analysis of how I envisioned my honeymoon to be like. He literally showed me the door to walk through. It was a great experience, Kudos.

FTLO is the way to travel! I just went on my first trip to Belize and I'm still mentally there. Our…read moreleader, Erin was the absolute best! She made us feel right at home and the trip was everything I expected and more! I couldn't have asked for a better leader and a better group of people to experience my first trip with FTLO. If you're in search for a good first trip, I would highly recommend this one. Thank you again for everything Erin I got to experience a fews first on this trip which makes me so happy...swimming with the sharks and petting a stingray are just a few... Special shout out to our wonderful tour guides throughout the trip Cave Tubing/Ruins David Bigs Antuane Boat/Snorkeling Joe Axel Dwayne Alex You all made this trip unforgettable! Can't wait to book my next one!

The group, the itinerary and our trip leader Megan were all top notch. The Scandinavia (Oslo,…read moreStockholm & Copenhagen) trip was my second with FTLO and it didn't disappoint. If you want a trip where you can relax and also stretch yourself this is a way to do it for sure!

As someone who has gotten to know the whole Nonstop Travel team well through the years, I can…read moreassure you that when you book with them, you are in great hands! They are a small, but mighty team that love what they do, and take pride in their work. They work primarily with repeat clients and referrals, so their goal is to make sure you have an excellent experience, so that you not only book with them again, but that you also tell your friends and family about them. They are true experts of Europe and travel there multiple times a year! Of course they are familiar with big cities like Paris and London, but they can also suggest the smaller towns, the secret gems and the parts of Europe that many people don't even know exist. And while they all love Europe, they also each have their own favorite destination in other areas of the world that they can't get enough of. The best part about their team is their interests are all different; they all have their own favorite cruise lines, favorite destination and favorite travel style. And they don't just read about products and places they book, they go and experience them first hand. Chris, Jennifer, Yvonne and Eva are a dream team and I can truly recommend each of them

I've dealt with Eva at Nonstop Travel on 2 different occasions for Bachelors Parties arranged by…read moreothers, and each time the experience was nothing but misinformation, lack of follow up, and an attitude like she was doing us a favor. The point of having a travel agent is to reduce the stress and make traveling enjoyable, but with Eva at Nonstop travel the booking is a mission itself. We booked a cancun trip with her for 20 something people.... She did not give us the correct information. Here were the issues from the cancun booking... 1. We asked for options for resorts and she gave us the bare minimum info with lots of attitude. Anytime one of us called, she was rude and gave short answers. 2. We asked if some people could upgrade. She said yes and she put us in rooms with one king bed... After complaining that we needed two beds she told us the resort does not offer any upgrades with two double beds (after we had already booked the resort and had no way out) and that we had to get the regular rooms to get two beds. She mentioned that we can get a room with a view for a few dollars more so some of us chose the upgrade. 3. We booked rooms for all guys (bachelor party) and booked rooms with two beds... When we arrived all the rooms were two small beds connected together with one headboard (forgot to mention there were no rooms with separate beds) 4. We asked to book flights with upgrades... She said not possible... We asked to book flights with different times... She said not possible... 5. I Gave her my credit card info and told her to pay for my trip in full... Instead she charged only $200 then emailed me and said I had not paid... I called her and reminded her that I asked to pay in full she told me no I only charged the deposit... Told her to charge me the difference and two days later nothing... Called her back and said there is no charge and her response was I didn't charge because the other person hasn't made full payment yet. 6. A few people had emergencies come up and the people who were booked with them ended up having to pay more. 7. We booked flights with Delta to Cancun which is international... She forgot to mention no check in luggage was included and when I found out we had to pay fot bags I called her and her response was "I fly to Cancun every year and bags are never included." Overall her job was to coordinate the trip and we were the ones who had to constantly follow up with her.... We also tried to book a trip to Colombia with her and she basically asked us why we don't book it ourselves... So we did and had no issues. ** I gave two stars because we made it to Cancun and had rooms. I can't speak for Nonstop travel as a company but I can tell you I would not recommend Eva.

An unforgettable experience. Evan the guide was funny and attentive. He was great at supporting the…read moregroup and showing us unique and lesser known spots. The group bonded and became fast friends. Truly an incredible trip

I just recently returned from my husband and I's very first trip to Japan and our honeymoon with…read morePacSet. I honestly cannot praise them enough! I don't tend to leave a lot of reviews but they deserve it! the PacSet team worked very hard to make this trip smooth and special. before and during the trip they were responsive and quick to answer any questions or concerns. there is no other tour group I would go with we are definitely PacSet travelers for life! if you are interested in going to Japan but are a little nervous about going solo this is your company! Evan, Greg and Naomi-san were an absolute delight to be around and made everyday an absolute blast! They will give you the freedom to go explore Japan with or without the group and help you find your way around the other people in our group we're amazing. We don't speak the language but we still were able to communicate with the locals and the tour guides were always there to help when needed! we look forward to going back to Japan with this company again! This trip truly changed our lives for the better and we will forever be grateful to the PacSet team for working so hard to make this trip happen! thank you Evan, Greg, Naomi-san and all the volunteers and behind the scenes staff for all you hard work! we miss you already and can't wait to see you again. if you are still reading this go sign up for a tour now! you will not regret it! my personal rating: 100/10 Dōmo arigatō, watashitachi wa anata o aishiteimasu!​