I will give 2 stars just because the texts were nice from whoever I was dealing with…read more Unfortunately, I can't speak to the quality of the work, but the communication was woefully inadequate. Additionally, my appointment was missed and, by the time they finally responded about rescheduling, I had contracted with someone else (with a much lower quote).

Excellent experience! I needed my apartment cleaned on very short notice. Hacienda Service Team was…read morethere for me and did a great job at a great price. I'm so grateful! I'll definitely use their services again, and will request the same cleaner. She was professional, thorough, thoughtful, helpful and so friendly.

So super excited!! I have been depressed lately and have no time to clean. I have a 2 bed 1 bath…read moresmall little cluttered home. She squeezed me in today to clean. I am so completely grateful for her. I only PAID for a REGULAR clean and she did a DEEP CLEAN. Areas that I thought of no hope to clean, she cleaned. She even organized my desk and junk table and draw. This girl did not miss a beat. Now granted, I had a lot of dust, so within an hour I saw specks. But that was no issue at all as I could easily wipe that. She gave me a fresh start to a clean home. I am so grateful. I highly recommend this cleaning service. She will not disappoint. Great customer service, negotiable scheduling and very surprising attention to detail.

I hired this service in January based on a profile indicating a one-person cleaning operation…read more While the first cleaning went well, for the next two cleanings, an unauthorized helper accompanied the owner into my home without my prior knowledge or consent. During the period of these two cleanings, more than $10,000 in cash and irreplaceable heirloom jewelry went missing from a closed jewelry box located inside a cabinet. The cleaning team were the only individuals with access to my home during this timeframe, as my husband was hospitalized, I had no visitors, and I live in a secure, gated property. I filed a felony theft report in March with the Llano County Sheriff's Office (Case #26-76008), and the investigation remains open. When I discovered the missing items, the owner denied taking anything but stated she would file a claim with her insurance company. Based on this assurance, I kept her on the cleaning schedule. However, in mid-April, after weeks of asking for the insurance claim number so I could follow up, communication stopped entirely, and she did not show up for her next scheduled cleaning. Given my experience with the lack of transparency regarding assistants, the missing property, and the sudden drop in communication regarding insurance, I cannot recommend this service.

thorough, punctual, and Respectful! Victory Home Services…read morepromptly answered all of my questions when I reached out for a quote. I believe I originally spoke with the owner of the company to get the quote and I asked if we could communicate by text as I was coordinating this service from a different state/time zone. The pricing was right for us because of the seasonal discounts and more importantly, I believe they were confident in their service and wanted to earn the repeat business (a great sign of a quality service). I had Victory Home Services send a professional out to come deep clean my father's home. He has lived alone for a year now and has had caregivers to maintain the cleaning for him, but a deep clean was needed to turn over the fall season. Cornelia was dedicated and somehow managed to get the bathroom clean (I was about to just replace the toilet and she salvaged it!). She came back a second day when my dad ran out of energy for visitors to be over. That was huge! The dedication to the job was just what we needed to get it done. Thanks Victory!

Victory Home Services came to my rescue! I had scheduled another company, who never showed up. I…read morecontacted Victory around 7pm Friday and they were willing to book and come the very next day! My house definitely needed the deep clean, and they provided! They were professional, kind and efficient. My house was clean, and ready for our home event and house inspection by the landlord thanks to Victory. Thank you!

Worst service I've ever received. I requested a clear quote upfront, which was never provided…read more Despite giving clear instructions on the work needed, they charged me extra, tried to charge for bulk pickup, and failed to paint the house as agreed. My friend, who was there in my place (since I'm stationed in Korea), made it clear that painting was required, yet they claimed she said the tenant would handle it--something that doesn't make sense given the house had to be ready before anyone moved in. To make matters worse, my realtor, someone I trust, visited the house and confirmed that the work was not completed properly. She even called the company to explain that the house needed to be finished, but they continued to disrespect me by dismissing my concerns. My friend had to purchase their own equipment to finish the work that was supposed to be done. What was supposed to be completed on Friday dragged on the whole weekend, and it's still not finished as of March 23rd. I asked for this job to be done before the 16th, and I'm still waiting. They claimed I wasn't overcharged, but the work they did was so poor that I could have done it myself for free. I'm now dealing with more stress than if I had handled everything myself. I will be attaching photos to warn future clients about this company. As a military member stationed abroad, I trusted them to handle the job, and they failed miserably. They demanded full payment before the job was done and now are blaming me. My house is still incomplete, and despite having cameras and a friend checking in, they continue to drop the ball. I wouldn't recommend this company to anyone. They deserve a zero-star rating, but I'm giving them one only because I have to.

Requested a moveout cleaning for my Mother-in-law. Got quoted for carpet cleaning, blinds,…read morekitchen/major appliances, mowing, bathroom. For the work done (seems a one-person company), in the amount of time (one day), worth the price. As far as overall quality and attention detail, things missed like dusting of airvents and hair in shower drains/leftover cleaning film in one of the tubs. But overall, very fast response, responsive to needs over phone/text considering the circumstances (booked everything 5 hour timezone behind). Was able to see photos and videos of job after and before. Quick refund for mowing services that werent completed due to weather circumstances. UPDATE: owner reached out immediately to offer to remedy minor defiencies. Appreciated the gesture nonetheless despite my mother-in-law already correcting the issues.

Nicole has been cleaning my home for 4 years! She has always been reliable, affordable, and goes…read moreabove and beyond for her clients. I used a different service once and paid double what I pay her! I would recommend her to everyone!

I was very impressed with the professionalism of the ladies that came to clean my house. They we're…read morevery thorough and efficient. I would highly recommend them to everyone. I will continue to use their services!

Very knowledgeable and professional gave me a true understanding on what was going on with my…read moreappliance.

This review is LONGGGG overdue. I reached out last year to Marvin about putting together a…read morebathroom cabinet after realizing I didn't have the patience to sit and put it together on my own. I Yelped a few folks who took quite a while to respond and once I reached out to Marvin, he was there - BOOM! Charged me a nominal fee and VIOLA! Done and done! What an easy breezy experience and I know for sure I will be calling him again ;-) Thanks!

Trevor and his team went above and beyond to deep clean my apartment. Everything looks and smells…read moreshiny and new. I had a lot of requests and specific needs, which Trevor didn't hesitate to accommodate for me. Especially grateful for the cat dander being cleared out. Seriously, couldn't recommend ARS highly enough!

Trevor stepped in to help clean our Airbnb when our usual service suffered a brief staffing…read moreshortage. He had all the cleaning tools and supplies necessary, showed up on time, was communicative and even went above and beyond by tightening a loose toilet seat and dusting off the ceiling fans. All of this on a Sunday morning!