Wednesday, Jan. 22, 2025 I called the Tower Place location around 8:30 AM to make an appointment. I…read morewas on hold for about an hour and no one picked up. I had an 11:30 appt. In Atlanta so I hung up with no contact with the office. As I got in the car for my drive I to the city I called again. I was on hold until I reached my destination for another hour and had to hang up. Later that afternoon I stopped by the office and made an appointment face to face at the front desk. I was given a new Dr. and told my doctor had retired a week or two ago. She seemed too young to retire so I found it interesting. That Dr. was good and I was happy with the service. Being on hold for 2 hrs is not acceptable and something is broken at Wellstar in my opinion.

The people working there are incompetent and do not listen to a patients' concerns. They show no…read morecompassion or understanding. The lab technician is not personable and rude to patients. They recently lost 2 doctors to retirement and the place has gone downhill since they left. The new medical team needs to be educated in how to be more caring and understanding to their patients.

I was a patient for many years, so when my mother-in-law needed a new doctor, I knew Dr.K would be…read moreperfect! She takes the time to get to know her patients and really listens. Her bedside manner is filled with genuine care and concern. She speaks truth with gentleness and encouragement. This attitude carries over with her staff. She is everything you want a doctor to be!

Dr. Kakarala, is extremely knowledgeable and compassionate! She listens attentively and uses the…read moreinformation she receives from the patient to develop an effective treatment plan. She responds promptly to phone calls, and her office staff is caring an efficient. I strongly recommend Dr. Kakarla to anyone who is seeking personalize Primary Care from an extraordinary doctor. Carolyn Anderson

The best doctor I have ever had! She is compassionate, caring and really wants to make a…read moredifference. She always takes the time to listen to me, and has even called me at home to follow up and see how I am. She is the epidomy of what every doctor should be: EXCELLENCE. I am truly glad I found her.

Best doctor I have ever met. She really cares about you and LISTENS!!!…read moreShe's caring and easy to talk to. Thank you Dr. Romni Owens!!!!! - Linda

I love Dr. Owens and her practice. The office staff are equally fast, efficient and friendly. Dr…read more Owens is a great listener with an authentic bedside manner. She is skilled and attached with the knowledge of her profession that builds trust. I highly recommend Dr. Owens as your primary care physician because she is someone who will make sure you are taken care of.

I scheduled an annual physical exam with Dr. Gina Talbot at Piedmont Healthcare, Marietta. The very…read morefirst question Dr. Talbot asked me as she walked into the patient room,(without even saying "hello" ) :"Would you like to establish me as your primary doctor?" I had to tell her I don't even know you yet. And it went downhill from there. She was a chatterbox while using the stethoscope, and then upon receiving my lab work results I discovered she failed to even place an order for Lipid panel, which should be a standard practice for someone in their 60's. Both she and the lab techs knew I was fasting for that purpose. She also did not order a urinalysis. Only did a metabolic panel, yet failed to include T4 and T3 tests for known thyroid condition. My answer at this time is: No, I do not wish to establish you as my primary care doctor.