Rude. I was constantly ridiculed by her for my ADHD and PTSD. I'm a vet from the military. She was…read morean unprofessional doctor. Deceptive. After returning for a consultation, Dr charged me $200 for the follow-up (which was a 5-minute video call) without telling me that only the first consultation is covered by insurance.

From the owner: Dr. Joann Mundin is a dedicated and experienced psychiatrist with a practice spanning over two…read moredecades in the United States and Canada. Since 2003, she has provided comprehensive assessments and treatments for patients with severe mental illness across various settings, such as hospitals, offices, jails, workplaces, and telehealth services. Dr. Mundin is passionate about using a multidisciplinary, collaborative team approach to deliver the highest quality psychiatric care to patients with severe mental disorders. Her treatment orientation includes mental health medication management, antipsychotic medication with serum level monitoring, psychoeducation, and collaborative case-management mental health services. She has extensive work experience in diverse roles, including positions at Wellpath, Savant Care, and the University of Calgary. Dr. Mundin has also served as the CEO of a private Canadian psychiatric practice and as a competency restoration psychiatrist in California. As an accomplished academic and clinician, Dr. Mundin is the author of numerous peer-reviewed abstracts, presentations, and published manuscripts, contributing significantly to the advancement of psychiatric knowledge and practice. With her vast experience and unwavering commitment to her patients, Dr. Joann Mundin offers exceptional psychiatric care to individuals in need in California, Colorado, Idaho, Nevada, Texas, Wyoming, and Alberta Canada.

Let's start with Social Security- if you're eligible & able to get it, great- but there's still two…read moreyears you're requires to wait before being eligible for Medicare, especially if you are a disability qualified recipient who isn't of retirement age yet. But I'll say this about them, which still isn't much, which is that...for a government-run program, it's a typical slow-paced, but very necessary, albeit difficult to manage at times, program, which *may* actually be more efficient than other government-run programs. In my community, the local office recently moved to a new location from a much smaller one where it was at for decades... I'd like to have the local phone number, but around the time they moved to the new building, the local number quit working. I'd also like for the annual renewal process to be a smooth one. It's extremely difficult to remember which programs I need to renew each year, & when, as well as knowing which agency I need to go through to continue receiving the benefits to which I'm legally entitled; also, since I'm disabled it isn't always easy to be sure that I'm able to answer the phone for my annual, scheduled phone interview for the renewal of my benefits for S.N.A.P., "Extra Help" (Which offers assistance in paying Medicare & Medicare Part D (Rx) premiums & Rx costs), as well as being qualified to receive Medicaid QMB (Qualified Medicaid Benefits), which serves as a supplemental insurance policy for the part(s) of the billing which Medicare doesn't cover, typically 20% for hospital stays & Doctor's office visits, but sadly, no dental coverage, which I'm in desperate need of... So, it's certainly better than nothing but one has to literally be poverty-stricken in order to qualify for these things, which is sad, because if you aren't in a poverty situation, the lack of good coverage can easily bankrupt someone who is disabled such as myself and requires 4-8 Doctor's office visits per year and have had an average of almost one week of hospital stays each time I was admitted, which were four or five over the last 7 or 8 years on top of countless Emergency Room visits/scares, many, many, many psychiatrist visits until they closed my psychiatrist's office recently, as his was the only one that was part of the Family Health Center/Community Clinic that would accept payments of whatever the patients could pay or just the 80% coverage that Medicare provided if you didn't have Medicaid or their version of what they called the "Good Health Card" AKA the "Green" card because it was green. People/families could apply & be placed into categories based on their perceived ability to pay per their income & expenses. No legal status is considered, they'd just place you in groups A, B, etc. based on your income, expenses & dependents, etc. but you did have to be in poverty. The best group to be in for the most coverage, was group A, equivalent to Medicare's 80% coverage, therefore free at that clinic. They turned away no one, even if they were behind on payments. * * * * * * * * * * * * * * * * * * I feel it's extremely unfortunate that they recently closed the Psychiatry & Psychology departments. They're GREATLY NEEDED, & the only other option is mismanaged. It's called: http://www.hotrmhmr.org "Heart of Texas Mental Health & Mental Retardation"--& yes, that is the organization's real name. However they try to serve those with schizophrenia only, even though aren't supposed to. There's a list of diagnoses (Dx's) that're meant to qualify people for their services, one of which was Major Depressive Disorder-& I was told that if I could get a written dx of this or any of the other qualifying diagnoses that it would be no problem to place me in the program where I would have my healthcare provided for by this organization 100% free of charge-including any medications, but after a suicide attempt, I had no medical insurance, I asked my Dr at the inpatient 24-hr mandatory observation hospital if he would write me a dx for Major Depressive Disorder, as this wasn't the first or second time I was there. He agreed, although he seemed like he thought they wouldn't help me nonetheless. But I told him what I was told: that it'd be a qualifier to let me into the program. He knew something I didn't! They rejected me. I could've appealed, but the same person makes those decisions, too. It was humiliating. I couldn't find the person who told me that. I mentioned this experience to my Primary Care Physician (PCP) & he said that they were well known for the corruption and being picky & choosy even though they SAY you're qualified for a number of reasons. I just want to say that now that the Family Health Center/Community Clinic no longer has Psychiatrists, I TRULY hope they've either cleaned house, or have started playing fair so that all people in need can have access to the help they deserve. I finally waited two years for my insurance through Medicare to begin. Lucky for me NOW.

From the owner: Heart of Texas MHMR Center, located in Waco, Texas, offers a variety of support services to…read moreindividuals and families suffering from mental illnesses, developmental delays and emotional conflicts. It provides various services, such as mental health case management, psychiatric and trauma care, outpatient and pharmacy services, supported housing, urgent and independent care and community treatment. Its individual care services include planning and monitoring health, community support, day habilitation, supported employment, nursing and respite care, and behavioral supports. The center additionally offers community support services, including community integration, and financial management, health maintenance and independent skills training. The organization is approved by the Texas Mental Health and Mental Retardation Act.

If I could rate Dr. Park a 0 star I would. I saw him for EIGHT MONTHS and had NO improvement, so…read moreswitched psychiatrists and then tried to go back to him. Their office told me it was OK I did that and booked me an appointment a month away. I called multiple times to move it up because I NEEDED HELP. They call me the week of my appointment and tell me they cannot see me because I stopped seeing him in December and will not let me see another doctor in their office, even though they made mistake by waiting so long to call me. Dr. Park himself cannot remember anything spoken of at a previous visit. He could not even remember where I worked. Why not just review my chart before you see me? Absolute TERRIBLE, unprofessional, dirty and uncomfortable office. I'm BAFFLED this place is allowed to be in practice, especially Dr. Park.

Been here dozens of times. The group therapy helps. Even though I've been here so many times, it…read moredoesn't mean that they didn't do anything for me. Some of the nursing staff can be quite rude and non sympathetic/empathetic... bit the groups are great. Activity director, Ann- She is awesome and really fun. She'll make you smile no matter how bad you feel. Dr. TONY PAYSON is the worst doctor to get. He doesn't care about his job. He's had one foot out the door for quite some time and it's time he retires fully. He was let go from there due to poor work from what I understand. Even (some of) the nursing staff (who aren't jerks) will feel bad for you if you get him, bit the place really isn't bad. The food WILL MAKE YOU GAIN WEIGHT. NOT THE SNACKS. THE ACTUAL FOOD! So beware of that! Tony, a night nurse and former police officer is truly an awesome guy. He came over to the good side realizing he was able to do more good here than being a cop. Frank is great too, during the Days, Dr. SAMPLES is awesome also. She's not a Psychiatrist though. She's a MD Internal Medicine Doctor. But she will listen to you well. Dr. Warren is probably the best Psychiatrist they have there. He truly wishes to help you.

I've never heard more screams through the walls as I have in here. Several times I was taken to…read morethis place to get "evaluated." First they give you "something to calm you down" then 72 hour lockdown. After 3 days you think you're going home. You are wrong. They find any reason to keep you there. "Let me out of here!, this is just a little better than torture for men and sheer brutal for women. After all, good luck if you're not a Baptist or Evangelical & even then you're still screwed.

If I could rate Dr. Park a 0 star I would. I saw him for EIGHT MONTHS and had NO improvement, so…read moreswitched psychiatrists and then tried to go back to him. Their office told me it was OK I did that and booked me an appointment a month away. I called multiple times to move it up because I NEEDED HELP. They call me the week of my appointment and tell me they cannot see me because I stopped seeing him in December and will not let me see another doctor in their office, even though they made mistake by waiting so long to call me. Dr. Park himself cannot remember anything spoken of at a previous visit. He could not even remember where I worked. Why not just review my chart before you see me? Absolute TERRIBLE, unprofessional, dirty and uncomfortable office. I'm BAFFLED this place is allowed to be in practice, especially Dr. Park.