I ABSOLUTELY LOVED everybody that works at the Middletown facility. Everyone was extremely helpful…read moreand friendly. They have become family to me. I had 3 surgeries (1 brain & 2 back) since Jan 2019 and was in rough shape. Thanks to Jen Atwood and the other amazing therapists I am WAY BETTER and feeling back to my regular self. I still have back pain after a long day of teaching, but I do stretches/exercises that they taught me and that always helps. Thanks to everyone at Middletown Premier P.T. I will greatly miss seeing you guys.

Jen Flug-Atwood, Brad Logue and the whole team at Premier's Middletown location were so helpful and…read moreencouraging while I healed after my rotator cuff surgery! They are a local business owned by local people who know and care about our communities. I recommend them 100%

Awesome facility staff was very welltrained and knowledgeable. I was able to walk out of there with…read morea lot to be desired. I wasn't ready to come home yet. The burden now is on my wife. Very unfair to her I believe was insurance issues.. they worked very hard to get me really to home and further recovery, but I wasn't ready to be sent home if you got one is investigated I highly recommend a watchful eye over them and with the facility to get them on the road to recovery job well done

My sister was here after breaking both ankles. The staff were friendly and caring. I liked that…read moreyou had to buzz in for entrance. She was at the end of the hall, so I got all my daily steps in (hahahaha) and every staff member offered a smile and to help if I looked lost. This happened everyday of her stay, no matter what time I visited. Customer service is my life and not every facility understands that it also extends to friends and family. They did and that made us more comfortable which let her be more comfortable. This was a great experience in a not so great situation.

I love the atmosphere, to the point,fun and gets the job done. All therapist really know their…read morestuff and really know their jobs.

The location is great, only 5 minutes from my house. The…read morestaff is nice and really helped me get back on my feet, literally! They almost become family. The only thing I did not like is the driving service. They are not allowed to help you in any way which seems odd to me since they are driving disabled individuals. Certainly they would be covered under some type of insurance if anything should happen?! Anyway, overall a great place to get your life back. Thanks, Diana, Julie, Jess, Tyler, Justin and Lucy. Love ya All!

It has been almost 3 years since I had to use the services of this business. While the speech…read moretherapist was WONDERFUL...one of the therapists Christin was not. She yelled at me because I had a stroke on the right side, yet my symptoms were on the right side as well. There were some days I was able to do what she said, and yet others that I could not. I NEVER had a stroke before, thus I did not know what to expect. She as a professional should NOT yell at patients. I read her notes to my doctor and was very distressed at her treatment of me. Upon seeing a new dr, I found out the reason I could NOT use my right leg, was due to the fact that it was compressed during the whole procedure that gave me the stroke in the first place. I can NOT help the way my body responded...SHE could help the way she reacts. I was frustrated with myself during this whole ordeal. And she ADDED to that distress by her deluge of insults to the other therapists while I was there. I'm sorry it took so long for me to say something about her treatment, but I had a sick daughter battling brain cancer at the time...I am just getting back into 'living'...I was in the pause mode for awhile. But I never forgot her treatment of me. I hope in future cases where she a THERAPIST NOT A DR, comes across people who don't respond the way the textbook says, she shows better patience and understanding to those who haven't a clue on what to expect once their brain has a CVA. She acted as if I was intentionally trying to get physical therapy. It most likely is not a memorable time to any of the therapists, but it was to ME. I will never forget her harsh treatment. And I will never use this facility again. I have also told friends and family if they need Christiana Physical Therapy to go to a different one other than the one in Middletown DE.

Very good experience with PT services at the Sandhill Drive Pivot. I have been to other PT…read morefacilities in Middletown DE, and they may have newer equipment, but the service that this Pivot provides is far above the others. Recommend.

Called Pivot last year because I needed therapy for my hand Before I scheduled my first approach…read more I questioned to make sure they were in network with my insurance, I was assured that they were, I again asked at the time of my first appointment with the same response. In fact, I was charged the in-network copay for each visit, which I paid every visit except one, Their system was not working so I paid a double payment the next visit. Two months after ending their services, I am now receiving a bill for several hundred dollars for out-of-network. At no time during the 4 months of treatment was I told it would be out of network. In light of this, I suggest you be very careful when dealing with them. Otherwise, the people were all friendly.