I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

Front desk and scheduling are kind and helpful. I also use the online portal and nurses and Dr…read more McDoniel are very responsive. I have seen Dr. McDoniel for a little over 5 years and I have always gotten 5 star service. Dr. McDoniel is patient, kind and knowledgable. She listens and I have never felt rushed. I have personally recommended her to many friends and family.

Still the Best i have ever seen,Dr; Calimag and staff.for all care everything is great - George L…read more ( Skip ) Pearson III.

Sloppy staff. The practice changed names and dropped all patient records. Never alerted patients to…read morethe change and now past patients are on their own to get their records.

Dr. Greathouse was very attentive and I felt very cared for. A very personable and empathetic doctorread more

I'm sorry but this entire office is so stressful, under qualified and unprofessional …read more Dr.Greathouse has NO follow through whatsoever and if you call her to let her know things aren't getting filled she becomes defensive and rude on phone when it's CLEARLY their fault...Some people work 6 days a week and do NOT have time for all the nonsense that goes on in this office. Please please please go somewhere else for your medical needs.

Definitely recommend. He is patient and kind. Takes concerns seriously and shows motivation to…read moreprovide the care you deserve.

If he gets mad at you, he will play games with your health. He moved very far away and expects me…read moreto just jump in my car and go there. I don't have money for that, I have a bladder infection and he is my only Dr. Right now and he's refusing to help me!!

I have never been treated so rudely in my life at a professional office. Receptionist advised my…read morewife and I that we needed to have Dr. Groen's name on our UHC insurance cards and refused to speak to the UHC rep who I called. She also refused to give me the number for UHC to call. UHC confirmed that they DO NOT put the physician name on the ID cards. We waited two months for this appointment. Just incredibly rude treatment. I will take my complaint to Illinois Department of Public Health.

I needed to switch primary care providers after moving from the city to the suburbs. So grateful…read morethat I found Sanitas Medical Group! Sylvia Villagomez, RN, FNP-C has been absolutely amazing. She is kind, sincere, compassionate, thorough, and really takes her time to get to know you as a person (not just as a patient). And as a nurse, I want the best possible care for myself and for my family. With Sylvia and the staff at Sanitas Medical Group, I know we are always in good hands.

Dr. Jerome Daly has been my physician for over two decades and I am thrilled that he just moved his…read morepractice even closer to my house in a brand new building. Dr. Daly is an excellent doctor who knows lots about medicine, human beings and my health. He has seen me through pesky colds, hospitalizations, tears and everything in-between. Sometimes he sends me on to a specialist and they are always good choices. I also love that he is affiliated with Advocate South Suburban Hospital, my favorite hospital in the area. And, he has a great personality - loves to discuss books, politics and his Jesuit training. It's too bad that I am usually sick when I see him because he's an upstanding human being besides being a great physician.

This review is for the facility but specifically for Dr. Jerome Daly…read more Dr. Daly has been my doctor for a dozen years now and has seen me through various medical issues over those years. He's a consummate professional but also an outstanding human being. He practices medicine with skill and compassion. Now I just hope he stays in practice for at least a dozen more years.

I am a long time patient of Dr. George Skarpathiotis' practice, and we love going here for care…read more The New Lenox location is amazing. Great location, easy to get too, and so clean! The staff is friendly and I am still able to see the provider of my choice for physicals at this office (all the providers in the practice rotate offices). It's a 20 min drive from my location (and that's excluding expressways).

Was in and out in less than 40 minutes! They ran the appropriate test quickly and prescribed…read moremedication. They still sent sample to lab to get tested, just in case it's anything other than expected. They were all great and super friendly! Refreshing when you're going in for pain/symptoms or not feeling well.

NP was fantastic, spent time helped my situation was very thorough and kind. I wish I could see her…read moreas a regular patient. That's when u know you get quality care. Thank you!