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    Chris Diagnostic

    3.9 (7 reviews)

    Services - Chris Diagnostic

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 More Service

    Vehicle towing

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    Hughes Motors Auto Repair

    Hughes Motors Auto Repair

    4.9
    (103 reviews)

    I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

    Called a few minutes in advance to schedule an oil change. Treated with respect and attended to…read moreimmediately. I told them my brakes might need replacement and they offered to check. They told me 'Brakes are fine' when 9/10 places would've suggested replacing them regardless of need. I've always said that an auto repair shop can crush the competition just by being honest and hopefully Hughes is showing how it's done!

    Jack's Automotive Larchmont

    Jack's Automotive Larchmont

    3.8
    (26 reviews)

    Great mechanics, fair, trustworthy and all around wonderful people. I have been bringing my cars…read moreto Jack's for years and I wouldn't take them anywhere else.

    I needed to get my car looked at on a Friday morning after a brand new battery died. I suspected a…read moreparasitic draw or some electrical short but needed a professional to confirm. After calling around to various repair shops nearby, Jack's Automotive won my business by assuring me that my vehicle would be received, reviewed, and issues resolved quickly. Nothing about that assertion was true. After the initial phone call, communication from staff and ownership was abysmal. After the third business day of not hearing from anyone at the shop, I called and politely requested a status update. No updates. Nothing. It was as if I had to remind them my car was on their lot. On the fifth day with no report, finally I was begrudgingly assuaged (not very convincingly) that someone would call me by EOD to finally provide a vehicle assessment and potentially review repair cost with me. Unfortunately no one ever did. Needless to say, after waiting six days and finding out my car still had yet to be diagnosed, all confidence in the competency and professionalism of this establishment vanished. It was only after I told them I wanted to take my car elsewhere that "work" was actually completed by their team. Oddly, it took less than two hours after I said I wanted to take my business elsewhere for them to tell me my alternator needed to be replaced. At this point I continued to play along with the charade just to see if I could get an estimate for repair cost. However, it was not a revelation to find out even that was too much to ask. I was repeatedly told that an estimate for cost would be rough at best and in a ballpark and that could be (and would be) more. Honesty, transparency, and being forthcoming with information are clearly not present nor practiced by this business. Yeah, ok... I've digressed. My spidey-senses had been on high alert for several days already and this was the last straw. It took them 6 days (5 business days) and as many phone calls to finally provide the highly dubious diagnosis of an alternator replacement that they couldn't (would not) even price out. I quickly paid the $200 invoice for the non-existent work performed on my vehicle and got out of there as fast as I could. I'm grateful that's all they were able to swindle me for and nothing more. Fortunately, soon after I went with another nearby repair shop who came highly recommended. The experience was night and day. I'm grateful to report my car's electrical issue was finally and rightly fixed. Oh, and wouldn't you know it, surprise, surprise... it was NOT a "bad" alternator! In summary, considering the level of incompetence and rudeness incurred while dealing with Jacks Automotive, I've been compelled to warn anyone considering using this business. AVOID TAKING YOUR CAR HERE AT ALL COST!!! I would highly recommend looking elsewhere for reliable automotive repairs. Negative reviews like this come from real people who've had real world experience. Do yourself a favor and learn from our misfortune.

    Chris Diagnostic - tires - Updated July 2026

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