13 HOURS We had a very negative experience with their ER…read morelast night. I took my husband to nextcare by an appointment to be checked out. Saw the doctor and he recommend for us to go to Sentera Albemarle Medical Center located at 1144 North Road Street, Elizabeth City for a CT. We arrived at the Medical Center at 3:30 pm. We went to the desk and got registered then to a seat to wait. People came in saw the doctor and left. We waited for five hours. Finally I asked them when we were going to be seen. The nurse assured us we were next. More people came in to be seen and treated and left. We sat and waited. People asked us how long we had been waiting and then left to get care somewhere else. All the people that were still waiting were older white people...Just saying....We finally got called back and showed the doctor the orders from Nextcare for a catscan. We waited four more hours for that. Finally got the catscan then we waited two more hours to have it read. We finally got discharged at three thirty am. We have good insurance so that should not be a problem. Or is it? I sure hope that the new hospital will do better. SMH

Well organized and a great staff. I had a minor operation which had some requirements required by…read morethe state or possible litigation issues. They will work with you on anything that your situation requires. They'll make you feel comfortable and answer any questions you might have. Very positive experience.

The name is now ECU Health. I went to the ER after an auto…read moreaccident in Eastern NC. The waiting area was clean, quiet, and spacious. Desk attendant adequately did her tasks and was pleasant. As with any non-urgent walk-in ER visit, there is a lot of time waiting to go from task A to task B, etc. Once I was taken to the exam area, the nurses and doctors did well in addressing my situation. While there was more waiting time, they did a good job of checking in on me and giving a good assessment of my injuries. I also appreciate the follow-up phone call a couple of days later.

Was at outpatient surgery had a Broncoscopy done....great staff! Dr.Harsh is a wonderful doctor!…read moreThank you Martin General for your professionalism!

Thieves - my doctor sent a blood test to them to be "read" and I received a $6000 bill of which I…read morewas responsible for $1200 - tried appealing to insurance, Dr, and Washington County Hospital - after 5 months worked out payments with them. What a hassle and ripoff $6000 for a blood test you can get at quest for $300 - no wonder everyone is upset with healthcare - almost seems like a conspiracy when the DR, Hospital/ sham and insurance company don't see anything wrong with $6000 for a simple blood test no wonder health care is a mess.

I moved over 500 miles and relocated here in the small town of Plymouth, NC. The move was rough on…read morethe family and my son landed in the ER 2 times with his chronic asthma. The first time wasn't the best and I felt he waited way to long for a child who couldn't breath. BUT the other day I went back because he was in severe distress and was so bad he couldn't talk because he was catching his breath! I have to say the staff on that day was great! I wanted to thank the doctor, nurse, tech, and respiratory specialists! Thank you and thank GOD it all worked out and he's doing much better now! Keep up the good work and don't let anyone tell you small town hospitals are worse then big city hospitals! :)

70 y.o. male, with Medicare. Back surgery (2 level…read morelaminectomy) after 2 years of trying to avoid it. Had to call three times on day before to get exact time, though promised to be informed by 5. Was told 11am - happened at ~2pm. Prep went well, competent staff. Anesthesioloist thorough and knowledgeable. Surgery went well. Regardless, I was very anxious and in alotta pain. As predicted, two days in recovery/stabilization. I am/was an easy patient with no major complications. Regardless, excellent staff, attentive, caring, pleasant to me and my visitors. Shout out to Elizabeth and James, the head nurses on day and night shifts in the 6th floor ortho wing. Release evaluations were complete and focused. Great experience for what I needed to endure. 2-4 month recovery underway. A difficult process made tolerable by the staff! Jim

I'm currently arranging transportation to the Kinston ER because even though I have a kidney stone…read moreI am in excruciating pain the time, effort, money is worth avoiding the ECU "emergency room". The wait time is always excessive. 2 people or 20 people in the waiting room and it is always at least 2 hours. The staff is at best disinterested. I've had a Dr there try to argue with me about my allergy to penicillin. Even though I had the allergy bracelet and it was in my chart. On the last time I was there I waited in the er waiting room almost 6 hours, when I was finally in a room I waited another 5 before I saw a "Dr" and tests were requested. 4 hours later I left AMA. (I had seen Medical staf Nurses Dr etm for about 20 minutes total) I immediately went to the Belvoir hospital. In about 6 hours I had finished all the tests, I was admitted and transferred to an inpatient room and surgery was scheduled for the morning. I've been to several hospitals and emergency rooms in several states over the years and the ECU Emergency room is by far the worst. The ECU Medical Center as whole has tied for the worst.

I cannot say enough good things about this Urgent Care Center. By far, the BEST one I have ever…read morebeen to. From the moment I walked in, the admissions team was kind and helpful. My nurse, Beth, was absolutely amazing. You can tell she was born to help people. She was empathetic, caring, and listened to all my concerns. Dr. Schuster was just wonderful and kind. She and her team went ABOVE AND BEYOND to help me get the answers I needed. When you go to any doctor's office, these are the kind of people you hope to see every time. People who care, who take time to really help you and not dismiss your symptoms or concerns. The kind that when you leave the office, you feel better in every way. Thank you so much for everything!

Went into this facility looking for help for a bronchitis like symptoms. They didn't take my out of…read morestate insurance , Medicaid. I've had an immune disease for 20 years now and unfortunately I'm stuck with Medicaid I do understand people need to get paid after a service. However, my complaint is they shoed no empathy sending me away Actually quite mean and uncaring No one in the health business has the right to treat any person like that Just advising you all on vacation, this is who's is meeting and greeting you Not a very good first impression

I came in for a mammogram. I was met with three helpful people. But by the time I went back there ,…read morewhich was early , I met Kristi who was my technician. If you're lucky to get her when you come in here-- you will be pleased. She will have you completely at ease and she's a very gentle kind soul.. Thank you Kristi !

Went in for stitches at night. Quick and professional service and very nice. Would recommend.read more

Have visited this urgent care for things like broken bones and flu. The staff is kind and…read moreefficient. We have gotten exactly the care we needed. The board that tracks the status of each patient in the lobby is so great, knowing where you stand in the queue.

Great place to go when not feeling well. The reception people were polite, pleasant and…read moreprofessional. The care assistant was personable and very knowledgeable. The physician Carrie Schroeder was pleasant, professional and thorough.My wife and myself could not have been more pleased with the treatment we receive. Unfortunately, we both had Covid. Carrie called in prescription's right away. We see a lot of medical people since we are in our 70's, and by far this place is on top of things. Hats off to all the staff at Outer Banks Hospital Urgent Care @ Nags Head.

I love this place for my family member. I love how the nurse make sure our family members are…read moretaking care of. They always greet us with a pleasant smile. I just don't like how they over booked for appointment and need to be better organized.