Dr Manuli has been our family doctor since 2017. He has cared for all of our health problems and figured out several that other doctors could never get right. He is caring and goes the extra mile to make sure we all stay healthy. If you need a new doctor look no further..... read more

I have been a patient at Manuli Internal Medicine since I moved to NC in 2016. Most recently, a new nurse was hired who has not been pleasant nor understanding towards me. I have requested prescriptions that were never put in for weeks with the explanation that I never called or left a message. On Friday, June 13, 2025, I left a voicemail requesting that my prescription be refilled. I received a callback on Monday, June 16, 2025 requesting information. I called back that same day, providing said information at 10:59am. I even called back several times to ask about said medication and was told I will receive a call when the medication has been received. Today, a nurse actually looked into the system and said the order for the medication had never been put in due to me never calling back. From now on, I will record every phone call. I have attached my call log as proof. Stopping my medication abruptly has caused so many NEGATIVE side effects. I FEEL HORRIBLE!!!! I cannot imagine how this staff member has impacted other patients. Other patients have also mentioned negative encounters with this staff member and reception. It is very sad and disheartening. This is the 2nd time this incident has occurred within two months. I requested to speak to the Office Manager today; I was told she was unavailable. I was told I will receive a call tomorrow; if I receive a call, I will update my review at that time. Updated review 07/09/2025: After making a valid complaint to the practice, I received a letter dated July 1, 2025 stating I was discharged from the practice without any explanation. This is the SAME DAY the Office Manager called to 'rectify' the situation. She said she would be investigating just to write this letter the same day. Sharing your concerns to the Office Manager is like voicing your concerns to HR at Bad Boy Records - RETALIATION, discrimination and malpractice. Please see attached letter/photo. RUN AND DO NOT WALK AWAY. We have all heard of and seen what nurses and corruption can do to a patient. Hopefully, I receive a full copy of my medical records because of course there was no release included in the letter I received; just a dismissal. I will be sharing this information with my colleagues who attend this practice and my insurance company. read more

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I have been visiting this doctor since moving to Elizabeth City in mid 2017! As a result of another doctor leaving, I scheduled an appointment with Dr. Manuli. Upon arriving, his staff was super friendly and got me back rather quickly! After meeting with the nurse for the initial screening, I was left to wait on the Doctor. Doctor Manuli. 15 minutes went by. 30 minutes went by! 45 minutes went by and we were ticking onto the hour without being seen. Finally, this man arrived. He came in and began speaking and not addressing or apologizing that I had waited nearly an hour. When asked, he indicated several people had arrive to their appointments late. He joked about maybe turning folks away ; however, I'm used to if you're 15-20 minutes you get rescheduled or bumped. Others don't suffer. You're late. You wait!! I then indicated it was very poor customer service on his/his office part. Not only was I waiting, I was never informed that I would be waiting. Common courtesy would say send one of the 140 ppl you have working in the office to inform the girl "I'm running behind! I apologize!" Didn't happen. Trash. After explaining to him, how it was pretty bad customer service (I'm sure he didn't care. Hence my next comment). He abruptly said "well, I would find another doctor if I were you!" Without hesitation, I simply said I should and left. Yes, I'm one person and one fraction of all the money that facility makes but I've never felt so mistreated at a physicians office. It would have taken a Single breath to apologize for the hour of my time wasted. A minute to inform me I would be penalize for the delay of others. One of the trashiest experiences ever. read more

I have been a patient of Dr. Manuli's for the past 19 years! I have always found him, his PA's, NP's, and his entire support staff to be extremely professional and caring. Not only have they taken care of me, but they have taken excellent care of my husband (a prostate cancer patient) for the past 17 years. Starting with the receptionist whether you call in or stop by she is always willing to help. Whenever I have called and left a message I have always had my calls returned within an hour. Both my husband and I have found our visits with Dr. Manuli to be a team approach to our care.That team included Dr. Manuli, his staff and us. Whatever we were there for is carefully discussed before a final decision is made for our care. Then he takes the time to review the treatment plan and asks if we have any questions or concerns. When we walk out the door we always feel comfortable and confident with the plan. I mean it when I say it is a team approach. Our voices have always been heard and respected. When we occasionally asked to be referred out to a specialist he was very helpful in suggesting a variety of professionals for us to pick from. We never felt that we had to see someone in E. City. If we wanted to see someone in Raleigh or VA he would let us know who he would suggest. We feel very confident in the entire Manuli Medical Team! Rosemary C. Hally read more

Deb Clark, PA is the person I normally see for my appointments, but I have met Dr. Manuli as well. Both individuals are great and my appointments with them have always gone smoothly. Deb in particular is wonderful with patients. I've been seeing her for 5 years and even though her office is far from where I live, I'm willing to make the drive just to see her. She listens, is conscientious, a legitimately cares about her patients. The office staff at Manuli Internal Medicine on the other hand... Throughout the years of seeing Deb, I have made numerous complaints to the office manager Dawn. While Dawn is great on the phone, she's not so good at managing her staff. My prescriptions are routinely messed up; I request for them to be sent for mail order, but the office sends them to the local pharmacy instead. Or I make an appointment for a checkup and they put "follow-up" on the chart, so the nurse has no idea why I'm really there. Speaking of nurses, if you are with Terry, I'm sorry. You'd think as a nurse she would know that she holds people's health and well-being in her hands, but she acts like it's a chore more than anything. Some people just aren't suited for the health care industry, and unfortunately most of the people working at Manuli Internal Medicine are like this. read more