I tried calling Bill on Monday morning to arrange an on site quote, however, his mail box was full which is understandable as it was first thing after the weekend and not everyone works over the weekend. I tried calling Bill later in the same afternoon around 2 pm and the mail box was full. If he was on vacation than perhaps he should've changed the voice mail. I am making a big deal out of this as I expect some professionalism and some common sense, especially when someone runs a business. This was a disappointment considering that this was actually a recommendation. If someone is not organized enough to check their voice mail by Monday afternoon or at least change their voice mail to announce that they're on vacation than how can I trust this guy to be organized enough to do the job that I need him to do? This review is based on communication, however, it's one of the things that matter the most to me and thrive. No fault of the person who made the recommendation, just wish that it would've worked out. I did check out some of the work done and was impressed. read more