I am upset about my experience and lack of response from the 'florist'. I called 5 days before the…read moreplanned delivery date to place a very special arrangement for parents celebrating their 60 year Diamond Anniversary. I attempted to send photos of my idea and ,also, verbalized in detail that I wanted a very uncluttered, zen, minimalist arrangement of two dozen roses (pink & white). I detailed that I wanted the stems to be neatly lined up, flowers all the same height, no filler,and a rectangular vase/with edges to enhance the aesthetic, maybe a simple silver ribbon wrapped around the vase. 'Uncluttered' was described. I had to call to ask for the status the day of the delivery because I hadn't received any receipt but saw the credit card charge the first day I called. When I called, the same gentleman answered and seemed frazzled and overwhelmed (as he was on the day I ordered this). During the call did re-sent the receipt (which I got no problem). He told me 'it's probably Comcast (my server) and seemed to blame me. He said he was working on it now and we reviewed my request. He said he never got any inspiration photos so I re-sent them again. I never got a call back after I resent photos of my directions for the order AGAIN. He did send me a email with a photo of what he did do, but the email had no attached photo. I responded right away that I hadn't gotten it, no photo was received. Nothing. To my horror, my parents received a really unacceptable arrangement- hideous, dripping diamonds out one end, all different heights, round cheap case- I was so disappointed. The worse part- $220 for what looked like the thing was literally thrown together last minute and arrived close to dinner time on my elderly parents' anniversary. The first photo is the design I had described and hope they could create (as he promised that he could, verbalizing he 'understood'). The second is what was sent to my parents. I felt taken advantage of, I felt ripped off and I would have give them negative stars if YELP would have allowed. Run from this business- it's a complete rip off and the artistic talent is clearly lackluster. HORRIFIC. Honestly, I would have not posted this but the owner chose to not respond after 24 hours. Completely terrible experience from start to finish. Business is poor on every level. Especially talent.

These folks make the MOST beautiful bouquets. My daughter uses them every year to send me bouquets…read morefor special occasions and she lives in the U.S. They use my favorite flower- Stargazer Lily- the fragrant kind. I don't buy flowers for myself unless they're fragrant. I know it's hard to get fragrant flowers these days because so many people have allergies but I'm so glad they still get them! Thanks for a lovely Mother's Day surprise.

Just spoke with Steve about sending flowers to my sister in South Surrey for her birthday tomorrow…read more Was very helpful in taking my order from California Thanks

Great service! Needed a Sympathy bouquet. It was delivered quickly and the recipient told me it…read morewas stunning

Very nice products, lovely staff, beautiful flower arrangements. So sad the city of White Rock is…read moreso poorly supporting these local businesses what with the ongoing street work they are doing.

I recently ordered a deluxe mixed planter with orchids and succulents, with various tropical plants…read morein a concrete bowl. I was able to order before 11am and have the flowers delivered to my friend in the afternoon when he made it home from the hospital. Since I am in California, I wanted to touch base with someone at the shop to make sure they did not have any questions. I called shortly after placing the order online and the gal that answered the phone was very delightful and assuring. I will definitely be using Umberto's again and highly recommend them!

I ordered an arrangement to be delivered to a recipient for the International Women's Day. The…read morewebsite offered a huge selection which helped me pick just the right arrangement. On the day of delivery, due to an unforeseen circumstance I needed to update the delivery location. I was able to communicate my need quickly and efficiently with the staff, all while I'm located thousands of miles away in the US. The beautiful arrangement had exceeded all of my and the recipient's expectations who showed it me via a video call. The quality of the roses was impeccable. I won't hesitate to order from Lavender & Lilac again in the future.

Fantastic service and incredible floral designs. They truly know and appreciate their clients time…read moreand deliver the best floral arrangements.Thank you!!!

I was in town for my uncle's funeral and chose Enchanted Harvest's "white and greens" arrangement…read morein a rectangular vase from their website. The end result was even better than the photo; the floral arrangement is elegant, lush, and simply gorgeous. The woman who took my order over the phone was gracious and helpful. She ensured it was delivered to my hotel in perfect condition, and made sure there were no colored flowers (since this is a Chinese funeral and only white is appropriate). Pricing was very reasonable considering the quality and service I received. I highly recommend Enchanted Harvest!

Simply stunning arrangements, an excellent mixture of modern and contemporary styles, fresh and…read morelively flowers. My girlfriend's father has been using this florist for some time, and I've always admired what would show up around their home. My decision to use Enchanted Harvest was an easy one, and I couldn't be happier with their service. Check out their website, or give them a call - you won't be disappointed.

The Handpicked Home has a very welcoming spirit. You're made to feel at home. They have a lot of…read moreinteresting items which is great when you want to give a unique gift. There's never any pressure to buy but personally, I never walk out empty handed. It's where I got my favorite mug.

It was a bad experience. Enough for me to confidently say that I will not be returning…read more Fortunately, there were plenty of other stores that were happy to take my money and appreciate customers.

I will never use this service or recommend them to a friend. My boyfriend was so kind and arranged…read moreflowers to be delivered to my place of work. They called back 2 hours after the order was placed and told him they would not make it in time and that they would deliver it the following day. As it was my day off my boyfriend told them it was not possible and asked if Friday would work. They told him it would be no problem. Today at work I received a phone call from Passion for flowers telling me my bouquet would not make it in time, which completely ruined the element of surprise that my boyfriend had so sweetly arranged. I am still so thankful that my boyfriend did this but he was crushed that the women took no care in keeping this surprise a secret. FYI I am still waiting on my flowers... A completely thoughtless individual with no care for the sentiments that come with flowers. EDIT: Just received a phone call from the delivery service saying my flowers would not arrive. When I calmly explained my frustration the delivery man yelled and me, called me explicit names and then said he would be returning the flowers to the flwoer company. I understand issues with the weather but to make a client cry when your company messed up is completely unnacceptable.

When I received the flowers they were arranged quite sloppily. The presentation was careless with…read morevery little effort, and the arrangement was overstuffed with an unnecessary amount of leaves. The rose and daisy stems were cut very short and simply shoved in, left to be held up by the surrounding leaves rather than their own stems. Although I was not the one who purchased these flowers, I will be letting my friends and family know to avoid this place if they ever need any.

I live in Southern California and ordering the flower arrangement online was super simple and was…read moredelivered to my mother next-day. The arrangement was beautiful!

Hit or miss with this place. Ordered the deluxe Lemon Lime Zest (birthday category). Didn't even…read morecome close to the Standard, which was much nicer than what actually arrived. I

Ooooh! I am pleased to see a beautiful small local florist shop on the Heights! I recently visited…read moreAdele-Rae for a small low-light plant to put on my office desk so it can look prettier. I got what I was looking for, but also found other very beautiful plants and flowers for next time! The owner was very nice and kind. She watered my plant a little bit before handing it to me and told me how to take care of it. I also asked her about other plants and she took her time to tell me about them even though she was busy with paperwork. I just found the security guy a tad bit irritating as the shop was small and there are plants everywhere, so there wasn't a lot of space to move around. He was there every time I turn around. He kind of deterred me from browsing the plants for the future because I felt that I was watched and there's the whole social distancing and crowdedness/small space etc etc. Great plants!

It was my best friends birthday and I wanted to send flowers. Living in CA, I needed to find a…read morelocal shop to her. I found Adele-Rae online and ordered. My friend received her flowers last night and loved them! She said they were amazing and she was going to tell her friends about this great florist. Thanks again!